#13,047 #265 #910

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Autumn Park

1801 Interface Lane, Charlotte, NC 28262
(223 Reviews)
$1,152 - $2,267/mo
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Floor Plans & Pricing

1 Bedroom

LINVILLE

1 Bed, 1 Bath | 615 sq. ft.

$1,152 - $1,279

5 Available Units

See Floor Plan Details

BOONE

1 Bed, 1 Bath | 759 sq. ft.

$1,202 - $1,347

5 Available Units

See Floor Plan Details

DURHAM

1 Bed, 1 Bath | 757 sq. ft.

$1,217 - $1,261

4 Available Units

See Floor Plan Details

GREENVILLE

1 Bed, 1 Bath | 812 sq. ft.

$1,202 - $1,281

3 Available Units

See Floor Plan Details

PINEHURST

1 Bed, 1 Bath | 593 sq. ft.

$1,157 - $1,189

2 Available Units

See Floor Plan Details

WINSTON

1 Bed, 1 Bath | 940 sq. ft.

$1,214 - $1,232

1 Available Unit

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2 Bedrooms

RALEIGH

2 Beds, 1 Bath | 892 sq. ft.

$1,327 - $1,437

5 Available Units

See Floor Plan Details

SOUTHPORT

2 Beds, 2 Baths | 1,041 sq. ft.

$1,404 - $1,477

5 Available Units

See Floor Plan Details

BAKERSVILLE

2 Beds, 2 Baths | 1,062 sq. ft.

$1,417 - $1,805

5 Available Units

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WILMINGTON

2 Beds, 2 Baths | 1,051 sq. ft.

$1,483 - $1,546

3 Available Units

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ASHEVILLE

2 Beds, 2 Baths | 1,203 sq. ft.

See Floor Plan Details

3 Bedrooms

DAVIDSON

3 Beds, 2 Baths | 1,267 sq. ft.

$1,713 - $1,855

5 Available Units

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CHARLOTTE

3 Beds, 2 Baths | 1,398 sq. ft.

$1,953 - $2,267

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.7

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

20 days

View Community Timeline
View Community Timeline

Autumn Park Reviews

(222)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

anonymous

Resident ā€¢ 2021 - 2022

11/3/2023

worst leasing team

worst leasing team , no ethics and values , keep everything proof, they are trying to cheat you Please be aware with the leasing and management, they only do the things to take money from uou and they never respond to mails

    Manager

    12/4/2023

    Autumn Park
    We're truly sorry to hear about your experience. We strive to maintain the highest standards of service and ethics, and we regret that we didn't meet your expectations. Your feedback is important to us and we'll ensure it's used to improve our operations. Thank you for bringing this to our attention.
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2023

    5/13/2023

    Worst maintainance

    20 hour water off, not able to contact anyone.. worst maintainance, unbearable excuses.. leasing people always pointing other people, never get into this trap. Not suitable for family. Better find some other good apartment

      Manager

      5/22/2023

      Autumn Park
      Thank you for review. We apologize for any inconvenience caused by the water main break that occurred last week. This was an unfortunate event caused by a third-party contractor. Our team works hard to make your stay with us satisfactory, as well as keep you informed on the happenings that may impact our community. Please ensure you are subscribed to receive our email and text message notifications so you can receive community updates. You can do this through your resident portal. Thank you again.
      Review Author Icon

      Brittany_T332

      Resident ā€¢ 2021 - 2022

      2/11/2022

      Safety is a major concern of mine. I have only lived here since October and thought this would be a great place to live, but unfortunately I am deeply underwhelmed by the services provided by this complex. There have been gunshots in the parking lotā€¦Ā See More >
        Manager

        2/17/2022

        Autumn Park
        Thank you for your honest feedback. We completely understand your frustration and apologize for not promptly resolving your concerns. Remember that if you are seeing or hearing disturbances like what you mentioned above, you should call 911 as it would be a police matter. We would appreciate any details to help us improve, so please contact us at your earliest convenience.
        2.0(1 rating)
        Review Author Icon

        anonymous

        prospective ā€¢ Visited 2021

        11/20/2021

        DO NOT MOVE HERE!! I was a prospective tenant until while visiting a friend who is a resident my car was towed by a predatory towing company attached to the property. My car was not sitting a full 30 minutes before it was towed andā€¦Ā See More >
          Manager

          11/27/2021

          Autumn Park
          Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced. Unfortunately all of our residents are aware of how the parking works in the community and it is up to every resident to make sure they let their guest know about parking in the assigned visitor spots. Please don't hesitate to reach out with any further questions.
          Review Author Icon

          anonymous

          Resident ā€¢ 2021

          1/7/2021

          I do not recommend living here. This apartment had a serious rodents infestation. We had rodents living in the ceiling and walls of our apartments. We couldn't sleep for weeks, we brought the issue to the complex and was iiignored.ā€¦Ā See More >
            Review Author Icon

            metamin

            Resident ā€¢ 2014 - 2020

            1/13/2020

            I'm a long time resident here (over 6 years) so I've got to observe some improvements during my stay but still needs major attention in other areas. Couple years ago, some people in our building would party and play music loud every weekend to earlyā€¦Ā See More >
              Review Author Icon

              nuthanks

              Resident ā€¢ 2018 - 2019

              11/7/2019

              I had a pleasant experience staying at Autumn Park. Had to give 4 stars because, there were few security issues but management took all the necessary action to control it. Maintenance and Office staff were very kind and responding to request in timely manner. Anotherā€¦Ā See More >
                Manager

                11/12/2019

                Autumn Park
                Thank you so much for your kind review! We will greatly miss you and wish you the best of luck in your future endevours! You are always welcome back to our Autumn Family!
                Review Author Icon

                anonymous

                Resident ā€¢ 2019

                8/4/2019

                BED BUGS everywhere! DO NOT MOVE HERE! You will get a bed bug infestation. We got bed bug bites all over our body and it was so bad that my boyfriend had a severe reaction and had to go to urgent care; we didn't haveā€¦Ā See More >
                  Manager

                  8/6/2019

                  Autumn Park
                  Jennifer, we are so sorry that you are not experiencing the "Stress-Free Lifestyle" that we do strive to provide here at Autumn Park and hate that this issue occurred. Regarding this review, I can assure you that each apartment is inspected by a professional before each move-in to verify the apartment is free of bedbugs. Please know that we are always here to help and as the manager, I am happy to speak with personally, if you would like.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2015 - 2019

                  7/22/2019

                  I have worst experience regarding vehicle towing system here. I have my vehicle in designated parking lot with Autumn park sticker on it. My vehicle tag was expired. I have renewed it but awaiting for renewal sticker from DMV. Before I got new sticker fromā€¦Ā See More >
                    Manager

                    8/5/2019

                    Autumn Park
                    We are very sorry that you are not having the best experience here at Autumn Park when it pertains to parking enforcement. When we spoke yesterday I had explained that our parking policy is clearly noted on the signs at each of our entrances as well as in the leasing agreement that you have signed. In addition, we have sent several email blasts to all of our valued residents reminding them of our parking policies. After looking at our records your car was tagged by the towing company on 7/8/19 and then towed on 7/21/19 due to your registration still being expired. We did not hear anything from you in regards to this after the sticker was placed or the emails were sent out. If we had known that you were having issues with the DMV we could have let the towing company know but this is up to the resident to inform us. The towing company has no way to pull up registration records like law enforcement does. I hate that this has happened to you but our towing company, as well as our staff, are just following the guidelines given to them. We are more than happy to look into issues if a practice was not performed correctly but in your case all guidelines were followed. If you have any other questions regarding our parking program please feel free to come by and speak with me directly.
                    Review Author Icon

                    Jmcmullen

                    Resident ā€¢ 2019

                    7/5/2019

                    When i moved in here three months ago everything was fine a month later people who don't stay here throwing crazy parties cars and apartments getting broke into police are called because of break ins . Staff member Jessica is very helpful and responsive .ā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2019

                      6/27/2019

                      The grounds are kept impeccable, fast maintenance when needed, friendly and courteous management team and residents safety is their priority. The apartments are large and have new appliances. Have been living here two years and have noticed the difference in the way the management teamā€¦Ā See More >
                        Manager

                        7/5/2019

                        Autumn Park
                        Thank you so much for your raving review! We are so happy that you are noting our increased efforts in response to the crime around Charlotte. If you need anything at all please let us know!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2019

                        6/13/2019

                        I have been living here for the past 4 months and i was taken aback by all the issues we were having in the pool , i like that when the office team heard that the residents were complaining they promptly set up a communityā€¦Ā See More >
                          Manager

                          6/14/2019

                          Autumn Park
                          Thank you so much for your kind review! We are so happy to hear that you are enjoying your new home. If there is anything else we can do for you, please let us know!
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2018 - 2019

                          6/5/2019

                          Worst property in terms of safety and security of resident. Drug dealing, Mugging, pool rave party, Arm robbery, gun shots, weed smoking is very common. They don't care about residents safety. Also its very old appartments and having no latest facility and overpriced. Kids playā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2019

                            5/21/2019

                            It's pretty old apartments fully noise floors, not maintaining well, only good thing is location and children's park, you can really touch ceiling, and you can hear your neighbors ans their maintenance staff is poor in knowledgeā€¦Ā See More >
                              Review Author Icon

                              Jmp040

                              Resident ā€¢ 2018

                              4/23/2018

                              I don't know why people in this community are blowing smoke up Autumn Parks behind. Let's be real for a moment where shall I start? The apartments are crappy let's face it old outdated in much need of a renovation. Although the prices are aā€¦Ā See More >
                                Manager

                                4/25/2018

                                Autumn Park
                                Thank you for providing feedback on your experience here at Autumn Park. We take all of our reviews and comments seriously while we strive for excellence. Based on your concerns we are more than happy to speak with you further on these issues and provide solutions to any of your concerns. Please feel free to give us at call at 7045990301. Thank you
                                Review Author Icon

                                Feroz_L

                                Resident ā€¢ 2015 - 2018

                                4/6/2018

                                We absolutely love staying in this community! We chose this community for the location it offers, and as it had apartments with the right kind of layouts and amenities. It has excellent apartment/outdoor amenities and the apartments have gone a serious upgrade in the pastā€¦Ā See More >
                                  Manager

                                  4/12/2018

                                  Autumn Park
                                  Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!
                                  Review Author Icon

                                  Armani_B

                                  Resident ā€¢ 2015 - 2018

                                  3/20/2018

                                  DO NOT MOVE INTO AUTUMN PARK! MY CAR WAS BROKEN INTO THE OTHER NIGHT WHILE I WAS IN THE CAR! WHEN I WENT TO THE LEASING OFFICE YESTERDAY MORNING TO LET THEM KNOW IT WAS AS IF I'M TALKING TO A BRICK WALL.. MAINTENANCE ISā€¦Ā See More >
                                    Manager

                                    3/21/2018

                                    Autumn Park
                                    We are very sorry that you are having a bad experience here at Autumn Park. Unfortunately we are unable to guarantee safety as crime has no address. We take every concern into consideration and will provide as much assistance as possible to rectify the situation. In the best interest of yourself and other residents, we would love to talk to you further regarding this issue. Please contact the leasing office at 704.599-0301 and ask to speak with the property manager.
                                    Review Author Icon

                                    Tanu55

                                    Resident ā€¢ 2018

                                    2/20/2018

                                    I would suggest not to rent out here in Autumn park as there are bed bugs and cockroaches in this community they will not tell you first and if you are moving after 1 year there will be sudden charges of bed bug treatment costingā€¦Ā See More >
                                      Manager

                                      2/26/2018

                                      Autumn Park
                                      We hate to hear that you are unhappy here at Autumn Park. We strive to provide the best customer service to our residents and prospects. The items you are referencing are directly related to the resident that resides in the home. At Autumn Park you agree to the regulations of the AANC lease which states that we provide routine preventative pest control, but it does not include bed bugs. Bed bugs are one pest that the AANC nor the NAA lease provides coverage on. The tenant is fully responsible for any infestation and the costs related to it. In addition we fully disclose any infestation as well as have a K9 bed bug inspection done 15 days prior to any move out that we have. This allows us to have any infestation treated and certified for the next leaseholder.We are very fortunate to have an amazing pest control company the guarantees the treatment up to 6 months. This is very hard to find as bed bugs can come back from various places or travels. In addition, a treatment for a 2 bedroom home can run up to $2000 and we are very fortune to offer you a discounted rate for these services based on our relationship with our vendor. Again we hate that you are experiencing issues in your home, although we are taking all of the steps to rectify the situation as long as you as a tenant comply with treatment requirements. If you have any other questions or concerns regarding this, please feel free to contact the leasing office.
                                      Review Author Icon

                                      Lmurphy781

                                      Resident ā€¢ 2017

                                      7/4/2017

                                      I must say that Grant and his staff made my move in easy and stress free. Although I was dealing with a family emergency the day of my move, I was only in the office for maybe 10 minutes. It is so refreshing toā€¦Ā See More >
                                        Manager

                                        7/5/2017

                                        Autumn Park
                                        Thank you for your feedback! We are always here for you when you need us the most. Let us know if we can help you with anything else. We appreciate your comments and hope you will remain a resident for years to come!
                                        Review Author Icon

                                        Nivenagnellore@yahoo.com

                                        Resident ā€¢ 2013 - 2014

                                        6/30/2017

                                        It's a good community, staff is very friendly,We enjoyed living there.If we moved that place surely we will move the autumn park.ā€¦Ā See More >
                                          Manager

                                          7/3/2017

                                          Autumn Park
                                          Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!
                                          Review Author Icon

                                          KKare

                                          Resident ā€¢ 2013 - 2017

                                          6/30/2017

                                          I recently had to be relocated out of my apartment for several days due to a water pipe break which flooded most of the area. That's no fun for anyone, but I appreciate the quick response by the manager and all the staff at Autumnā€¦Ā See More >
                                            Manager

                                            6/30/2017

                                            Autumn Park
                                            Thank you for your feedback! We are happy that you are back in your home and enjoying #AutumnLife. We appreciate your comments and hope you will remain a resident for years to come!
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2015 - 2017

                                            6/29/2017

                                            Overall I like it here I have been a resident since 2015 and it just keeps getting better the office staff is very helpful and the neighbor hood is really nice everything you would need is within 5 miles the new beautification project is underwayā€¦Ā See More >
                                              Manager

                                              6/30/2017

                                              Autumn Park
                                              Thank you for your feedback! We are so happy that you are enjoying your 3rd year with us. We appreciate your comments and hope you will remain a resident for years to come!
                                              Review Author Icon

                                              12smiller

                                              Resident ā€¢ 2017 - 2018

                                              3/28/2018

                                              I love staying at Autumn Park,the landscaping is always looking good. The Staff at the office is always professional and friendly, they go out of their way to help you with any issues you have. And i love that they are updating the buildings iā€¦Ā See More >
                                                Manager

                                                6/30/2017

                                                Autumn Park
                                                Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!
                                                Review Author Icon

                                                tswanson17

                                                Resident ā€¢ 2017

                                                6/22/2017

                                                I have to say I disagree with some of these reviews. I just came here from Florida and have had the best experience I have ever had. In addition I felt the management staff bent over backwards for me as I was hundreds of milesā€¦Ā See More >
                                                  Manager

                                                  6/26/2017

                                                  Autumn Park
                                                  Thank you for your feedback! We appreciate your comments and promotion of our community! We hope you will remain a resident for years to come!
                                                  Review Author Icon

                                                  Sonata_levy

                                                  Resident ā€¢ 2014 - 2017

                                                  6/20/2017

                                                  I have lived here for 2 years now and they had shown great improvement till recently. I am Not sure if there is a new managment or just the staff needs training but the indifference and arrogance of the staff at leasing office especially of oneā€¦Ā See More >
                                                    Manager

                                                    6/26/2017

                                                    Autumn Park
                                                    As the person in charge of the Autumn Park Team and takes pride in customer service I am very disappointed that we failed to meet your needs. Our commitment is to have a team that prioritizes the needs of the customer and is solution-driven every single time. Please receive my most sincere apologies for this matter and know that I am looking into the issue. Once I get to the root of the problem I will tackle it as my first priority to make certain we are delivering first class customer service. I am concerned that you were unable to catch us at the office as we have only been closed on major holidays as well as two other company events that we notified our residents of prior to. I will also make sure that more notifications go out to inform residents of office closings. In reference to the speeding issue, this is hard to grasp as we have speed bumps almost every 10- 20 feet in our community...for this reason. With our community having a drive that passes from Mallard Creek to IBM we have to control the speed limit throughout the property. We will defiantly keep an eye out for additional ways to improve on this. If you need to contact me to discuss any issues further, please reach out to me via email at manager@autumnparkcharlotte.com. I will be delighted to assist you! In the interim, know that we value your feedback as a key tool to help us learn ways to improve your community and customer service.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • 9' Ceilings on 1st Floor Homes
                                                    • Bark Park
                                                    • Bay Window
                                                    • Business Center
                                                    • Car Care Center
                                                    • Cats Public Transportation
                                                    • Central Heat and Air
                                                    • Complimentary Coffee Bar
                                                    • Concierge Package Acceptance
                                                    • Conference and Meeting Room with Apple Technology
                                                    • Curved Shower Rods
                                                    • Cyber Cafe with Wi-Fi
                                                    • Detached Storage Units Available
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Garbage Disposal
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • Grilling Areas
                                                    • Led Lighting Package
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pavilion with Grills
                                                    • Playground with Racetrack
                                                    • Poolside Entertainment Cinema
                                                    • Poolside Fire Pit
                                                    • Premium Closet
                                                    • Refrigerator
                                                    • Resident Pool Hall with Rentable Space
                                                    • Resident Reward Program
                                                    • Se Habla Espanol
                                                    • Short Term Lease Available
                                                    • Spacious Balcony or Patio
                                                    • Spin Bike Room
                                                    • Tennis Court
                                                    • Vaulted and Trey Ceilings
                                                    • Walking Trails
                                                    • Wood Floors
                                                    • Woodburning Fireplace
                                                    • Yoga Studio
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                                                    Leasing

                                                    Seize your chance to live in one of the premier apartment communities in Charlotte, NC. Picture coming home every day to the warm embrace of meticulous landscaping, comfortable homes, and thoughtful amenities tailored to enhance your life. Located on Interface Lane, with easy access to Mallard Creek Rd and 24, Autumn Park is just minutes away from Belgate Shopping Center, the shoppes at University Place, and University Point, as well as all of the dining, and entertainment that Charlotte has to offer. Autumn Park provides its residents a wide selection of unique one, two, and three-bedroom apartment homes that feature exclusive community and household amenities like a washer and dryer in every unit, stainless steel appliances, cozy fireplaces, vaulted ceilings, wood plank flooring, large patios/balconies, air conditioning, and garden tubs. Come wiggle your toes in one of our two picturesque pools, stroll through our pet-friendly community with your favorite furry companion, or have a day out in nature at one of our nearby parks such as; Sugar Creek Park, Clarks Creek Greenway, RibbonWalk Nature Preserve or Allen Hills park. We know you deserve the very best in apartment living, and our community is designed specifically to ensure you dont just lease, you live. Take a look at our photo gallery and schedule your appointment or drop by and visit us for your personal tour today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Fogelman Management Group

                                                    C
                                                    C
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?
                                                    Feroz_L
                                                    Answered on: 04/06/2018
                                                    A:Ā There are designated spots for visitors in front of each apartment building.

                                                    Frequently Asked

                                                    Based on 223 number of votes by renters, Autumn Park is currently rated 3.2 out of 5 stars.
                                                    Autumn Park is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Autumn Park is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Autumn Park is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Autumn Park is rated 1.7/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Autumn Park is rated 1.7/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Autumn Park is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 20 days to their community reviews in the past year.
                                                    Fogelman Management Group
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Autumn Park

                                                    March 2024

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                                                    Autumn Park is a 593 - 1,398 sq. ft. apartment in Charlotte in zip code 28262. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,152 - $2,267. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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