Crest On Providence Apartments
#7,394 #161 #586

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Crest On Providence Apartments

7125 Providence Square Dr., Charlotte, NC 28270
(379 Reviews & Surveys)
$1,012 - $2,216/mo
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Floor Plans & Pricing

1 Bedroom

Villa

1 Bed, 1 Bath | 796 sq. ft.

$1,012

See Floor Plan Details

Craftsman

1 Bed, 1.5 Baths | 976 sq. ft.

$1,285

See Floor Plan Details

2 Bedrooms

Carmel

2 Beds, 2 Baths | 1,200 sq. ft.

$1,276

See Floor Plan Details

Fairview

2 Beds, 1.5 Baths | 1,075 sq. ft.

$1,306

See Floor Plan Details

Harrison

2 Beds, 1.5 Baths | 1,146 sq. ft.

$1,334

See Floor Plan Details

Northwood

2 Beds, 1.5 Baths | 1,168 sq. ft.

$1,394

See Floor Plan Details

3 Bedrooms

Cardinal

3 Beds, 2 Baths | 1,400 sq. ft.

$1,486

See Floor Plan Details

McDowell

3 Beds, 2.5 Baths | 1,311 sq. ft.

$1,524

See Floor Plan Details

Estate

3 Beds, 2.5 Baths | 1,415 sq. ft.

$1,573

See Floor Plan Details

Benson

3 Beds, 2.5 Baths | 1,475 sq. ft.

$1,668

See Floor Plan Details

4 Bedrooms

Bentley

4 Beds, 2.5 Baths | 1,861 sq. ft.

$1,970

See Floor Plan Details

Executive

4 Beds, 3.5 Baths | 2,200 sq. ft.

$2,216

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B+

Review Ratings

Noise

4.1

Grounds

3.8

Safety

3.2

Office Staff

3.8

Maintenance

3.7

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

7

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

C+

Average time to respond to reviews

35 days

View Community Timeline
View Community Timeline

Crest On Providence Apartments Reviews

(331)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1144933

Verified Resident 2021 - 2023

12/26/2023

People from the office are very kind and professional.The place is safe and quiet. I hope that the renovation will be finished quickly, and that the price will be favorable, I would be happy to come back to live here with my family.

    Manager

    3/8/2024

    Crest On Providence Apartments
    We are very happy we could provide you with a positive experience!

    Updated Review

    Review Author Icon

    Resident 1175143

    Verified Resident 2010 - 2023

    10/24/2023

    Safe neighborhood, safe comfortably, friendly. My neighbors we watch out after us. Watch out over our mail & deliverys. If we need help with something. The office staff is helpful & supportive, very reactive, concern, Making residence a priority

      Manager

      12/1/2023

      Crest On Providence Apartments
      Verified Resident 1175143, we are so happy to read such a great review about Crest on Providence! Thank you, and have a fantastic day!

      Updated Review

      Review Author Icon

      Resident 74831

      Verified Resident 1999 - 2023

      8/19/2023

      Best community in Charlotte NC. The staff is very professional. We have block parties, breakfast with managers. Community News Letters to communicate current situations both good and bad. We need to know if there is a missing pet. Etc

        Manager

        8/23/2023

        Crest On Providence Apartments
        Verified Resident 74831, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crest on Providence.
        Review Author Icon

        Resident 1165663

        Verified Resident 2021 - 2023

        8/1/2023

        I like that the apartment are spacious, the landscape is nice and it's quiet. Yes the building is old, but once maintenance take care of your needs for the apartment and a little tlc, it's a good place to live.

          Manager

          8/18/2023

          Crest On Providence Apartments
          Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
          Review Author Icon

          anonymous

          Resident 2017 - 2023

          7/18/2023

          Don't rent rent from this company or place! Be aware! They are horrible

          Place is horrible. Lived there for 7 yrs. So problems that don't get fixed. Black mold, plumbing, poor maintenance, hateful office people when there is a problem, no mailboxes ( been told for the past 5 yrs it would be 3 mo) . Bulldozing the… See More >
            Manager

            8/18/2023

            Crest On Providence Apartments
            Anonymous, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
            Review Author Icon

            anonymous

            Resident 2009 - 2021

            7/10/2023

            Started out great, found it on Craigslist - 12 years later, trash!

            Well, June 2009, I was just laid off and needed somewhere affordable and decent to live. Found Crest On Providence on Craigslist and rushed over to apply. I was approved in minutes! It was a spacious, decent 3 bedroom on the 2nd floor for $700!… See More >
              Manager

              8/18/2023

              Crest On Providence Apartments
              Anonymous, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
              Review Author Icon

              Resident 1157033

              Verified Resident 2023

              7/6/2023

              I love the space in my apartment. The location is awesome as well. I am sad that I have to leave here. I am also upset that the pool was first to go as if 'you gotta go' mentality. I would have made thus community… See More >
                Manager

                8/18/2023

                Crest On Providence Apartments
                Verified Resident 1157033, we are so happy to read such a great review about Crest on Providence! Please don't hesitate to reach out to us if there's anything more we can do!
                Review Author Icon

                anonymous

                Resident 2022 - 2023

                2/6/2023

                Do NOT RENT

                Place is a complete scam! Everything about it, they change office staff every few weeks, no manager is ever available to speak with, they don’t respond to emails, or calls. Maintenance takes forever to fix a work order, & has been to my place on… See More >
                  Manager

                  2/8/2023

                  Crest On Providence Apartments
                  Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are disappointed to hear that you did not have a more positive experience with us at Crest on Providence.
                  Review Author Icon

                  Nvm12004

                  Resident 2021 - 2022

                  6/6/2022

                  Crest on Providence- Death trap waiting to happen

                  Photos tell no lies. They have several violations. Moldy smelling rental units. Check your fire alarms They are probably outdated and expire like mine had been for over 10 years. I don’t recommend anyone moving here. Entire complex needs to be torn down and rebuilt.… See More >
                    Manager

                    6/8/2022

                    Crest On Providence Apartments
                    Good afternoon, Please feel free to reach out to me directly to discuss your concerns. Jessica Hagler; Property Manager Crest on Providence Apartments.
                    Review Author Icon

                    Survivor2021

                    Resident 2020 - 2021

                    8/24/2021

                    My name is Angela M. I’ve been putting in work orders for months only to have Nick to tell me they’re short staffed and leaks and electrical is priority. Not my problem. My main concern is I’m a stage 3 cancer pt. and my grandson… See More >
                      Manager

                      9/28/2021

                      Crest On Providence Apartments
                      Hi Angela, Thank you for your feedback. We value our residents and take pride in delivering an exceptional living experience. We care about the health and safety of our residents and acted immediately to address the situation in your home with the goal of resolving any issues as quickly as possible. We strive to consistently deliver a positive experience, and we sincerely apologize if we have failed to meet these expectations. Please don’t hesitate to reach out to me if you have any additional questions or concerns. Jessica Hagler, Property Manager Crest On Providence 7125 Providence Square Drive Charlotte, NC 28270 jhagler@rkwresidential.com 704-364-9281|T

                      Updated Review

                      Review Author Icon

                      Resident 912572

                      Verified Resident 2000 - 2021

                      7/9/2021

                      When providing the front office with renters insurance two plus months in advance they don't update anything and than threaten to charge you a fee. Maintenance has to come back multiple times to fix the same problems.

                        Manager

                        8/7/2021

                        Crest On Providence Apartments
                        Hello, we regret to hear that you have had a negative experience with the previous management. Our new property manager and leasing team are here to make Crest on Providence a great place to live and we sincerely hope that your experience is getting better. Warm Regards, Jessica Hagler Property Manager crestonprovidencepm@rkwresidential.com

                        Updated Review

                        Review Author Icon

                        Resident 703187

                        Verified Resident 2019 - 2021

                        7/9/2021

                        Stay away from here if you want to stay in something that is worth your money. The current unit I live in is falling apart around me and the ppl in the leasing office doesnt seem to care since they are not living in the… See More >
                          Manager

                          8/20/2021

                          Crest On Providence Apartments
                          I am so sorry to hear of the issues you are having. I would love the opportunity to speak with you in regards to the current issues and help towards getting them resolved. We strive to make this a place everyone loves and is proud to call home. Please reach out at your earliest convivence. Crest on Providence Management. jhagler@rkwresidential.com
                          Review Author Icon

                          Resident 921232

                          Verified Resident 2021

                          6/26/2021

                          This place is a blessing! This where we want to stay. The area is very nice. Your minutes away from parks, schools, entertainment and food lots of food around you!! Also there are tons of places to god shopping! Women love too shop!

                            Manager

                            8/20/2021

                            Crest On Providence Apartments
                            Thank you so much for your positive comments about Crest On Providence ! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!
                            Review Author Icon

                            Resident 919998

                            Verified Resident 2017 - 2021

                            6/22/2021

                            Que bajen la cuota porque esta muy caro que otros lugares me gustaria que el promedio de precio sea mas bajo porq esta muy alto la cuota rambien aqui por las oficinas se an caido varios altos para vehículos seria bueno que los restauraran… See More >
                              Manager

                              8/20/2021

                              Crest On Providence Apartments
                              Hola, lamentamos saber que haya tenido una experiencia negativa con la administración anterior. Nuestro gerente de apartamento y el equipo están aquí para hacer de Crest on Providence un excelente lugar para vivir, y esperamos sinceramente que tu experiencia sea mejor. All the best, Cyndi Blanco
                              Review Author Icon

                              Resident 913641

                              Verified Resident 2019 - 2021

                              6/8/2021

                              I have no real complaints accept that the community is a little on the older side. The upkeep has been great. The windows as well as the heat/cooling systems can be updated in this community. My concern is my utility bill. All of my service… See More >
                                Manager

                                8/20/2021

                                Crest On Providence Apartments
                                Hi! Thank you for your review, we are happy to see overall you're pleased with making the decision to live with us and we are excited for our future together! Warm Regards, Jessica Hagler Property Manager
                                Review Author Icon

                                SOLO1234@

                                Resident 2020 - 2021

                                6/2/2021

                                Crest on Providence has been a wonderful place to live for the past several months and immediately assisted with any issues by Native Concepcion, She is great in the office and by making sure things get done.

                                  Manager

                                  8/20/2021

                                  Crest On Providence Apartments
                                  Hi! Thank you for your review, we are happy to see overall you're pleased with making the decision to live with us and we are excited for our future together! Warm Regards, Jessica Hagler Property Manager
                                  Review Author Icon

                                  Resident 910525

                                  Verified Resident 2021

                                  6/1/2021

                                  I have finally moved in and my leasing Agent is working on some situations I have. I like getting notification of our Community and upcoming events for the family. I love the quiet setting. Very Peaceful. Everyone is very friendly.

                                    Manager

                                    8/20/2021

                                    Crest On Providence Apartments
                                    Hi! Thank you for your review, we are happy to see overall you're pleased with making the decision to live with us and we are excited for our future together! Warm Regards, Jessica Hagler Property Manager
                                    Review Author Icon

                                    Resident 909810

                                    Verified Resident 2017 - 2021

                                    5/30/2021

                                    The main thing is maintaining maintenance they never come and when they do they do a half --- job no one ever gets back to you on time and management is very rude. The whole experience is unsatisfactory the only reason Im still living here… See More >
                                      Manager

                                      8/20/2021

                                      Crest On Providence Apartments
                                      Hello, we regret to hear that you have had a negative experience with the previous management. Our new property manager and leasing team are here to make Crest on Providence a great place to live and we sincerely hope that your experience is getting better. Warm Regards, Jessica Hagler Property Manager

                                      Updated Review

                                      Review Author Icon

                                      Resident 525442

                                      Verified Resident 2016 - 2021

                                      5/29/2021

                                      Crest is a great place to live and its a friendly community. I have enjoyed my living experience here for the past five years and the staff is always willing to help and assist in any way. Wonderful job and a treasure in Charlotte. Love… See More >
                                        Manager

                                        8/20/2021

                                        Crest On Providence Apartments
                                        Hi! Thank you for your review, we are happy to see overall you're pleased with making the decision to live with us and we are excited for our future together! Warm Regards, Jessica Hagler Property Manager
                                        Review Author Icon

                                        Resident 908907

                                        Verified Resident 2021

                                        5/27/2021

                                        This staff make touring and moving in a breeze. They respond quickly and answer every question you may have. The amenities are nice and the community is nice and welcoming. The events and food trucks are also a nice touch. The grounds are well maintained,… See More >
                                          Manager

                                          8/7/2021

                                          Crest On Providence Apartments
                                          Hello! We are glad to hear your experience has been great! We're happy when you're happy and we are excited for the future events and your continued residency! Warm Regards, Jessica Hagler Property Manager crestonprovidencepm@rkwresidential.com
                                          Review Author Icon

                                          Resident 900912

                                          Verified Resident 2020 - 2021

                                          5/6/2021

                                          People are relatively quiet and nice. Everyone keeps to themselves usually but remains pleasant to their neighbors. At times, there are issues with car alarms that trigger for seemingly no reason in the middle of the night and late night partying but other than that,… See More >
                                            Manager

                                            8/7/2021

                                            Crest On Providence Apartments
                                            Hello! We are glad to hear your experience has been great! We're happy when you're happy and we are excited for your continued residency! Warm Regards, Jessica Hagler Property Manager crestonprovidencepm@rkwresidential.com Pamela Mowery Crest on Providence
                                            Review Author Icon

                                            Resident 900904

                                            Verified Resident 2020 - 2021

                                            5/6/2021

                                            Overall I've had a good experience. Nice area and convenient to shopping areas and a walking trail. We are close to Matthews area and not too far from the pineville area. Also a straight shot to downtown area of Charlotte.

                                              Manager

                                              8/7/2021

                                              Crest On Providence Apartments
                                              Hello! We are glad to hear your experience has been great! We're happy when you're happy and we are excited for your continued residency! Warm Regards, Jessica Hagler Property Manager crestonprovidencepm@rkwresidential.com

                                              Updated Review

                                              Review Author Icon

                                              Resident 846071

                                              Verified Resident 2015 - 2021

                                              5/1/2021

                                              At first it was great. Over the years it has been declining and Im looking to move out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                                Manager

                                                8/7/2021

                                                Crest On Providence Apartments
                                                Hello, we regret to hear that you have had a negative experience with the previous management. Our new property manager and leasing team are here to make Crest on Providence a great place to live and we sincerely hope that your experience is getting better. Warm Regards, Jessica Hagler Property Manager crestonprovidencepm@rkwresidential.com
                                                Review Author Icon

                                                anonymous

                                                Resident 2021

                                                4/17/2021

                                                Neighbors PIT BULLS run lose and the office does nothing about it. Multiple people have complained to the office about the SAME dog being lose and they know exactly who the dog belongs to but no nothing except send the owners an email. You don’t… See More >
                                                  Manager

                                                  8/7/2021

                                                  Crest On Providence Apartments
                                                  Hello, we regret to hear that you have had a negative experience with the previous management. Our new property manager and leasing team are here to make Crest on Providence a great place to live and we sincerely hope that your experience is getting better. Warm Regards, Jessica Hagler Property Manager crestonprovidencepm@rkwresidential.com
                                                  Review Author Icon

                                                  Resident 894470

                                                  Verified Resident 2019 - 2021

                                                  4/17/2021

                                                  Too many people smoking weed and shooting. So much trash towards the back of the apartments. When I first moved in 2019 everything was okay. Until things started breaking in the apartment, robberies reported, constant shooting. I can't wait to leave in July.

                                                    Manager

                                                    8/7/2021

                                                    Crest On Providence Apartments
                                                    Hello, we regret to hear that you have had a negative experience with the previous management. Our new property manager and leasing team are here to make Crest on Providence a great place to live and we sincerely hope that your experience is getting better. Warm Regards, Jessica Hagler Property Manager crestonprovidencepm@rkwresidential.com

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350 ~ 350. Rent: $25. Restrictions: We are a pet-friendly community allowing 2 pets per unit with a combined weight limit of 85 pounds. Qualified service animals are always welcome without additional fees or rent. Veterinary documentation must be provided to include breed, weight once fully grown, and current vaccination records at the time of occupancy. Pet policies are subject to management's discretion. Please call for more information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $350 ~ 350. Rent: $25. Restrictions: We are a pet-friendly community allowing 2 pets per unit with a combined weight limit of 85 pounds. Qualified service animals are always welcome without additional fees or rent. Veterinary documentation must be provided to include breed, weight once fully grown, and current vaccination records at the time of occupancy. Pet policies are subject to management's discretion. Please call for more information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Other Pets Allowed
                                                      Fee: $350 ~ 350. Rent: $25. Restrictions: We are a pet-friendly community allowing 2 pets per unit with a combined weight limit of 85 pounds. Qualified service animals are always welcome without additional fees or rent. Veterinary documentation must be provided to include breed, weight once fully grown, and current vaccination records at the time of occupancy. Pet policies are subject to management's discretion. Please call for more information.. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Business Center
                                                    • Club Discount
                                                    • Clubhouse
                                                    • Concierge
                                                    • Convenient to Shopping, Dining, and Entertainment
                                                    • Convenient to Uptown Charlotte
                                                    • Dog Park
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Tennis Court
                                                    • Weekly Virtual Resident Events
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                                                    Leasing

                                                    Explore the charms of southeast Charlotte when you live at Crest on Providence, a garden-style apartment community nestled in a quiet neighborhood. With convenient access to Providence Road, these one, two, three and four bedroom apartments mix traditional colonial architecture with modern interior design. Crest on Providence is located on seventy-three acres of lush greenery with elegant landscaping and a variety of attractive, convenient amenities all around. Enjoy an afternoon outside with your furry friends at the on-site dog park or host a dinner party with friends in your home using your fully equipped, chef-inspired kitchen. Your morning commute is simplified with nearby on-ramps to I-74 and Providence Road, which leads directly to Uptown.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    RKW Residential

                                                    A-
                                                    A-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 379 number of votes by renters, Crest On Providence Apartments is currently rated 3.7 out of 5 stars.
                                                    Crest On Providence Apartments is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Crest On Providence Apartments is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Crest On Providence Apartments is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Crest On Providence Apartments is rated 3.2/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Crest On Providence Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Crest On Providence Apartments is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 35 days to their community reviews in the past year.
                                                    RKW Residential
                                                    Dogs Allowed
                                                    Fee: $350 ~ 350
                                                    Rent: $25
                                                    Restrictions: We are a pet-friendly community allowing 2 pets per unit with a combined weight limit of 85 pounds. Qualified service animals are always welcome without additional fees or rent. Veterinary documentation must be provided to include breed, weight once fully grown, and current vaccination records at the time of occupancy. Pet policies are subject to management's discretion. Please call for more information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $350 ~ 350
                                                    Rent: $25
                                                    Restrictions: We are a pet-friendly community allowing 2 pets per unit with a combined weight limit of 85 pounds. Qualified service animals are always welcome without additional fees or rent. Veterinary documentation must be provided to include breed, weight once fully grown, and current vaccination records at the time of occupancy. Pet policies are subject to management's discretion. Please call for more information.
                                                    Pet Limit: 2
                                                    Other Pets Allowed
                                                    Fee: $350 ~ 350
                                                    Rent: $25
                                                    Restrictions: We are a pet-friendly community allowing 2 pets per unit with a combined weight limit of 85 pounds. Qualified service animals are always welcome without additional fees or rent. Veterinary documentation must be provided to include breed, weight once fully grown, and current vaccination records at the time of occupancy. Pet policies are subject to management's discretion. Please call for more information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    4+ Beds, 2.5 Baths
                                                    4+ Beds, 3.5 Baths

                                                    Contact Property

                                                    Crest On Providence Apartments

                                                    March 2024

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                                                    Crest On Providence Apartments is a 796 - 2,200 sq. ft. apartment in Charlotte in zip code 28270. This community has a 1 - 4 Beds, 1 - 3.5 Baths, and is for rent for $1,012 - $2,216. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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