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Poor Customer Service
From:
-Anonymous-
Date posted:
2/28/2008
Years at this apartment:
2007
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2008
1 response
My lease started November 17.I asked to move in ine day early and I they was going to charge me $300 xtra dollars. My W/D was to be delivered before the Thanksgiving Holiday; however, they did not make the arrangements so it was not delivered until after the new year. Once I received it I did not realize that it was installed incorrectly and the hot was in the cold and vice versus (strunk my sweater)I called to complain and get a refund (for the late deliver)Manager (Alicia) would not return my calls. Everyone that was employeed when I moved in (Melissa, Alicia, Valerie, and Lorraine) are all gone in a matter of 2 months. Customer service is horrible & when you call no one answers & calls are returned the following day (god forbid you should have an emergency)no one is ever in the office you can not pickup your packages for days at a time if you work during the day. You get better customer service in a grocery store. If I could get out of my lease I would move immediately! gkZ41df9CgXQPfm8K2A7
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User Responses
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From:
drp_67
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Date:
05/18/2008
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So besides your dealing with the management, how are the apartments built? Paper thin walls, hear neighbors breathing, etc.
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Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.
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