I learned that the developer of Cielo filed bankruptcy and lost the property. This told me why the security gates and locks were never installed, why tenants got below market rent and why unrealistic promises were made. It also explained why people attempting to renew were seeing such a drastic increase in rent. I learned this without asking the current Cielo Management team, but did ask questions during my final tour.
Also, I moved from an apartment that I loved everything about but the noise. I've never lived in an apartment that didn't have noise. But my last one was really loud. If your expectation is whisper quiet you will be disappointed. Personally, I always look for an apartment where I am on the top floor. Since Cielo has multiple elevators and I can park in a parking deck, this is extremely convenient and quiet. Simply put, apartments and noise go together. Always have, always will.
As for the office team and maintenance team I have no complaints. Anything I've needed, they've provided. With respectful communication they worked with me through my move and lease signing. In fact, I was able to sign my lease electronically, which was outstanding. They helped me get moved in, ensured the elevator was available and made certain everything was in order before I took ownership. And honestly, ------- is --------------------...
Here's the thing. When you sign a lease you do so for a finite amount of time. Within that time, anything can change. The market fluctuates, the neighborhood changes and the economy changes. That's why you sign a lease. At the end of the lease term both parties are now out of contract and free to seek other arrangements. For those people that signed their lease with a bankrupt developer, you can view this two ways. One, you can blame Greystar for doing what every other management company would do. Or, you can consider yourself fortunate that you saved such a significant amount of money for 12 months because someone was desperate. Either way, you are now entering a period of choice where you get to choose to remain a tenant or move to another property.
Regardless of what other people say, take the time to check out Cielo. Respond to me if you'd like as I'm happy to discuss my experience so far. And so far, that experience has been great.