#4,987 #96 #405

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MAA Reserve

2720 South Boulevard, Charlotte, NC 28209
(376 Reviews)
$1,218 - $4,278/mo
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Move-In Specials

Lease Now for first month free! Certain exclusions may apply.

Floor Plans & Pricing

Studio

01A

Studio, 1 Bath | 496 sq. ft.

$1,218 - $2,878

7 Available Units

See Floor Plan Details

01B

Studio, 1 Bath | 446 sq. ft.

$1,258 - $2,803

3 Available Units

See Floor Plan Details

1 Bedroom

11A

1 Bed, 1 Bath | 705 - 847 sq. ft.

$1,453 - $2,873

17 Available Units

See Floor Plan Details

11A Alt 6

1 Bed, 1 Bath | 681 - 822 sq. ft.

$1,443 - $2,908

8 Available Units

See Floor Plan Details

11A Alt 8

1 Bed, 1 Bath | 686 sq. ft.

$1,353 - $2,628

1 Available Unit

See Floor Plan Details

2 Bedrooms

22A

2 Beds, 2 Baths | 1,017 sq. ft.

$2,053 - $4,278

8 Available Units

See Floor Plan Details

22A Alt 1

2 Beds, 2 Baths | 1,062 sq. ft.

$2,038 - $4,043

2 Available Units

See Floor Plan Details

22C

2 Beds, 2 Baths | 1,209 sq. ft.

$2,328 - $3,803

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

B

Review Ratings

Noise

3.9

Grounds

3.2

Safety

2.8

Office Staff

3.3

Maintenance

3.5

Neighborhood

4.6

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

22

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.5 days

View Community Timeline
View Community Timeline

MAA Reserve Reviews

(350)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1231190

Verified Resident ā€¢ 2023 - 2024

3/2/2024

Although they have badge readers to get in garage. You are still able to enter to building easily without them. Very difficult to get a hold of maintenance for anything urgent or emergent. No dog park.

    Manager

    3/5/2024

    MAA Reserve
    Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
    Review Author Icon

    Resident 1226732

    Verified Resident ā€¢ 2022 - 2024

    2/15/2024

    My apartment itself is lovely. However, the complex needs work. the amenities are outdated, and security is lacking. my car was broken into which has made me feel very unsafe in the parking garage. there are no security cameras on the parking garage floors, onlyā€¦Ā See More >
      Manager

      2/17/2024

      MAA Reserve
      Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, please reach out to the customer care team in your area at ResidentCare@maac.com and allow us 48 business hours for a response. Thank you.
      Review Author Icon

      Resident 1226653

      Verified Resident ā€¢ 2023 - 2024

      2/15/2024

      The building itself is awesome but management is horrible. They take no accountability for anything. I've had roaches and no heat in the middle of winter, and they basically said sorry and acted like it wasn't their problem.

        Manager

        2/16/2024

        MAA Reserve
        Hi, we are disappointed to learn of your experience here at MAA Reserve, but will take this opportunity to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
        Review Author Icon

        Resident 1226052

        Verified Resident ā€¢ 2023 - 2024

        2/12/2024

        This community can only be described as mediocre. Security issues, lack of cleanliness, and mediocre management make this place a very average place to live. It' cheap, just not well maintained. The location is good but they could benefit from better management practices. Additionally, theā€¦Ā See More >
          Manager

          2/15/2024

          MAA Reserve
          Hi, we are disappointed to hear that you did not have a more positive experience with us at MAA Reserve. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
          Review Author Icon

          Resident 1225181

          Verified Resident ā€¢ 2021 - 2024

          2/9/2024

          Initial experience with MAA is fantastic, but for the past 6 month, it's getting worse and worse. Hallway and stair wells have pets defecate, missing packages, car incidents on sites. Especially there are so many new apartment buildings around the area, as one of theā€¦Ā See More >
            Manager

            2/12/2024

            MAA Reserve
            Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Reserve ResidentCare@maac.com

            Updated Review

            Review Author Icon

            Resident 1122321

            Verified Resident ā€¢ 2023 - 2024

            1/31/2024

            Had some car break-ins, stolen cars (not the first year this has happened), and some shady activity around the building. I have had to purchase a steering wheel club just to make sure my car doesnt get stolen out of the parking garage.

              Manager

              2/1/2024

              MAA Reserve
              Hello, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
              Review Author Icon

              Resident 1204965

              Verified Resident ā€¢ 2023

              12/4/2023

              Colonial Reserve is cool. The only concerns are the break ins that happened (but there have now been security implemented) and the somewhat mediocre electrical repairs. only fixed 1/3 the broken lights in my maintenance request as if they ignored the request completely

                Manager

                12/7/2023

                MAA Reserve
                Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

                Updated Review

                Review Author Icon

                Resident 1163864

                Verified Resident ā€¢ 2021 - 2023

                11/21/2023

                It has done nothing but go downhill for the 3 years I have lived here. The hallways and stairwells are always gross. The trash rooms overflow with garbage. The office staff has just become more angry and less helpful. Packages get stolen and cars brokenā€¦Ā See More >
                  Manager

                  11/28/2023

                  MAA Reserve
                  We strive to provide excellent service for our residents, and we welcome the opportunity to exceed your expectations. Thank you for providing this information so we can work to improve our services. We hope to hear from you soon.

                  Updated Review

                  Review Author Icon

                  Resident 1070060

                  Verified Resident ā€¢ 2019 - 2023

                  11/14/2023

                  Security is awful, packages are stolen daily, dirty hallways and trash in the parking garage. This complex has gone down hill since I've moved in. It's in such a great area but is constantly has problems.

                    Manager

                    11/15/2023

                    MAA Reserve
                    Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Reserve ResidentCare@maac.com
                    Review Author Icon

                    Resident 1184890

                    Verified Resident ā€¢ 2022 - 2023

                    9/28/2023

                    Community is great . Very convenient. However , I have experienced a few maintenance issues . Furthermore, the issue have been fixed at this point . Cleanliness within the building can be a problem at times due to the community being pet friendly. Moreover ,ā€¦Ā See More >
                      Manager

                      9/29/2023

                      MAA Reserve
                      Hi, your satisfaction is our top priority. We strive to provide excellent service for our residents, and we welcome the opportunity to exceed your expectations. Thank you for providing this information so we can work to improve our services. We hope to hear from you soon.
                      Review Author Icon

                      Resident 1182798

                      Verified Resident ā€¢ 2020 - 2023

                      9/21/2023

                      It's been completely serviceable. If you're looking for a place to live in a great location, you've got it. If you're looking for a true luxury apartment, look elsewhere. There are many issues that need to be addressed before MAA Reserve can truly be aā€¦Ā See More >
                        Manager

                        9/23/2023

                        MAA Reserve
                        Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Reserve ResidentCare@maac.com
                        Review Author Icon

                        Resident 1180699

                        Verified Prospect ā€¢ Visited 2023

                        9/14/2023

                        We had a great tour, and thoroughly enjoyed learning about all of the amenities and the community that MAA Reserve had to offer. Our guide was very knowledgeable and very professional and answered every question we had to offer. This place is in a greatā€¦Ā See More >
                          Manager

                          9/17/2023

                          MAA Reserve
                          Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                          Review Author Icon

                          Resident 1175754

                          Verified Resident ā€¢ 2023

                          8/31/2023

                          I just moved to Charlotte from Cornelius for work, and MAA Reserve was the perfect location at the perfect price point! I love the community so far, and Carley in the leasing office was amazing and helped me find a unit I love!

                            Manager

                            9/5/2023

                            MAA Reserve
                            Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Reserve! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                            Review Author Icon

                            Resident 1172716

                            Verified Prospect ā€¢ Visited 2023

                            8/22/2023

                            It came as a surprise to me that a person who arrived, and is in the United States legally just a month ago, cannot rent an apartment without a credit score. How to do it in a month? I paid $170 to apply. As aā€¦Ā See More >
                              Manager

                              8/25/2023

                              MAA Reserve
                              Hello, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Reserve
                              Review Author Icon

                              Resident 1171176

                              Verified Prospect ā€¢ Visited 2023

                              8/17/2023

                              Very nice appearance, location, and cleanliness. Staff was very professional and knowledgeable. Location is in the heart of Southend and delivers very competitive pricing without the sacrifice of security and appearance. Would recommend to a friend.

                                Manager

                                8/20/2023

                                MAA Reserve
                                Hi, thank you so much for your positive comments about MAA Reserve! Thanks again for the recommendation, and have an amazing day!
                                Review Author Icon

                                Resident 1171123

                                Verified Resident ā€¢ 2023

                                8/17/2023

                                I have only been at the apartment complex for a week, but i have enjoyed it so far! I have enjoyed the apartment, location, and the amenities so far. I also really appreciated all of Keith's help when I toured and applied for my apartment!

                                  Manager

                                  8/19/2023

                                  MAA Reserve
                                  Hi, we are so happy to read such a great review about MAA Reserve! If you have any further questions, please give us a call. We're always happy to help!
                                  Review Author Icon

                                  Resident 1168495

                                  Verified Resident ā€¢ 2023

                                  8/9/2023

                                  It has been great so far! Everyone is so hopeful and kind and makes you feel at home. I had a speedy move in and Keith helped me every step of the way and always had an answer to give. The place is beautiful andā€¦Ā See More >
                                    Manager

                                    8/11/2023

                                    MAA Reserve
                                    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Reserve! If you have any further questions, please give us a call. We're always happy to help!
                                    Review Author Icon

                                    Resident 1166150

                                    Verified Prospect ā€¢ Visited 2023

                                    8/3/2023

                                    Affordable to be near/in city. Transit is nearby and shopping centers are walkable. There is plenty of food as well. The community is clean & secured with private keys. There's a parking garage to ensure safety as well.

                                      Manager

                                      8/7/2023

                                      MAA Reserve
                                      Hi, thank you so much for your positive comments about MAA Reserve! If you have any further questions, please give us a call. We're always happy to help!
                                      Review Author Icon

                                      Resident 1163819

                                      Verified Prospect ā€¢ Visited 2023

                                      7/27/2023

                                      This apartment complex offers all the standard amenities for a reasonable price. It is located in the South End and is close to many grocery stores, restaurants, bars, and attractions. However, the building is a little older compared to others in the South End andā€¦Ā See More >
                                        Manager

                                        7/28/2023

                                        MAA Reserve
                                        Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
                                        Review Author Icon

                                        Resident 1158712

                                        Verified Resident ā€¢ 2023

                                        7/11/2023

                                        Just moved into this community a couple of weeks ago but so far it's been good. The move-in process was rather easier besides the freight elevator being down when I had to move in my couch. But luckily the other elevator is big enough toā€¦Ā See More >
                                          Manager

                                          7/13/2023

                                          MAA Reserve
                                          Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.

                                          Updated Review

                                          Review Author Icon

                                          Resident 667800

                                          Verified Resident ā€¢ 2019 - 2023

                                          4/19/2023

                                          I feel like this place has become very "corporatized" with the constant revolving door of leasing office staff and maintenance staff. I miss the staff being able to recognize me by face. As addresses earlier, I wish the coffee machine and computers in the clubhouseā€¦Ā See More >
                                            Manager

                                            4/20/2023

                                            MAA Reserve
                                            Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                                            Review Author Icon

                                            Resident 1132723

                                            Verified Resident ā€¢ 2022 - 2023

                                            4/18/2023

                                            Worst apartment complex that I have lived at. I have had over 5 packages stolen and the community tells me that there is nothing that they can do about it. The amenities are broken often. This apartment complex should not be considered a "luxury" apartment.ā€¦Ā See More >
                                              Manager

                                              4/20/2023

                                              MAA Reserve
                                              Hello, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

                                              Updated Review

                                              Review Author Icon

                                              Resident 376345

                                              Verified Resident ā€¢ 2018 - 2023

                                              3/21/2023

                                              Convenient and busy area to live, pool is nice and apartment is updated. Bedroom is large, the closet could be bigger. Parking can be a pain but is still pretty convenient. It's very pet friendly environment.

                                                Manager

                                                3/23/2023

                                                MAA Reserve
                                                Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
                                                Review Author Icon

                                                Resident 1122982

                                                Verified Resident ā€¢ 2023

                                                3/18/2023

                                                I just moved in and the office has been so helpful answering any questions that I have. When I moved in my apartment was dirty but the apartment overall is very nice. The apartment is a little noisy. Overall, a very nice community. I loveā€¦Ā See More >
                                                  Manager

                                                  3/20/2023

                                                  MAA Reserve
                                                  Hi, we are so happy to read such a great review about MAA Reserve! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 720590

                                                  Verified Resident ā€¢ 2019 - 2023

                                                  3/14/2023

                                                  Overpriced community considering what you get. Location is about the main positive. Maintenance, cleanliness, and security are not high concerns for this property. Almost no security cameras in property, maintenance requests are completed halfway, and halls and ground are rarely clean. All while prices dramaticallyā€¦Ā See More >
                                                    Manager

                                                    3/16/2023

                                                    MAA Reserve
                                                    Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.

                                                    Features & Amenities

                                                    Parking
                                                    • EV Car Charging Stations
                                                    • Garage
                                                    • Reserved Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • ADA Accessible
                                                    • AT&T Fiber Optic Internet Available
                                                    • Additional Storage
                                                    • BBQ and Picnic Areas
                                                    • Bike Storage
                                                    • Business Center with Wi-Fi
                                                    • Cabana
                                                    • Climate Controlled Interior Hallways
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community Room with Wi-Fi
                                                    • Controlled Access
                                                    • Convenient to Shopping
                                                    • Courtyard
                                                    • Dog Park
                                                    • Double Oven
                                                    • Elevator
                                                    • Energy Star Appliances
                                                    • Fitness Center
                                                    • Fitness Spa
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • On-site Manager
                                                    • Outdoor Kitchen Area
                                                    • Package Acceptance
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Pool
                                                    • Resident Lounge
                                                    • Social Areas
                                                    • Spin Bike Room
                                                    • Storage Space
                                                    • Trash Chute
                                                    • Valet Dry Cleaning Service
                                                    • Valet Trash Service
                                                    • Vaulted Ceilings
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
                                                    • Yoga Studio
                                                    • Zen Garden
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find modern luxury in a vibrant neighborhood at MAA Reserve in Charlotte, NC. Our studio, one-bedroom, and two-bedroom apartment homes feature quartz countertops, stainless steel appliances, and kitchen islands. All buildings are non-smoking, and all homes have a washer/dryer included. From our 24-hour gym and yoga studio to the parcel pickup lockers, everything you need is here. Residents love the Oasis Courtyard with hammocks and a grilling area. Reserved parking spots and extra storage are available, and all breeds are welcome in our pet-friendly community. We also offer MAA Smart Homes as an amenity at MAA Reserve. Enjoy remote access, 24/7 customer care, self-monitored security, smart notifications and more. Join our community and enjoy having the Historic South End's famous eclectic dining and shopping right in the neighborhood.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 376 number of votes by renters, MAA Reserve is currently rated 4 out of 5 stars.
                                                    MAA Reserve is rated 3.2/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    MAA Reserve is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    MAA Reserve is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    MAA Reserve is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    MAA Reserve is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    MAA Reserve is rated 3.3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.5 days to their community reviews in the past year.
                                                    MAA
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Lease Now for first month free! Certain exclusions may apply.

                                                    March 2024

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                                                    MAA Reserve is a 446 - 1,209 sq. ft. apartment in Charlotte in zip code 28209. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,218 - $4,278. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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