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Crestmont at Ballantyne

9200 Otter Creek Drive, Charlotte, NC 28277
28%
Rent at Crestmont at Ballantyne and get a $200 reward from ApartmentSearch
51
Reviews
28%
Apartment Rating
59%
City Average
11/04/13
Resident

I have lived here a year now and not sure if I'm going to renew my lease. I am weighing the hassle of moving with the hassle of dealing with a poorly managed property and bad maintenance. The complex is very… Full Review ▶

01/25/13
Resident

Loved my stay at Crestmont. I relocated due to job transfer. The staff was extremely helpful. They helped me set up a furnished apartment that was included in my monthly rent. They had everything arranged for me before I moved in.… Full Review ▶

10/31/12
Resident

The community is designed beautifully, good floor plans too. The staff was was friendly when we first moved in and I absolutely loved it. The staff now though is extremely rude. I asked if they had any 3 bed townhomes and… Full Review ▶

03/13/12
Resident

I was relocated by my company to Charlotte, NC. While we were building our home we stayed at Crestmont at Ballantyne. The place wasn't the best, but I found the staff (-------------------) very friendly and willing to listen. I would have… Full Review ▶

02/05/12
Resident

I have lived here for a year and once my lease is up I am gone. ---------- is the manager and she is horrible. I think the weight room is outdated. The pool in the summer time looks like a trailer… Full Review ▶

02/05/12
Resident

I've lived here for almost 3 years. The grounds are beautiful and the people are friendly. The best pool in the area by far. So glad I've renewed again. My neighbor has been here for 10 years! Dont want to be… Full Review ▶

02/05/12
Resident

The section 8 of South Charlotte. If you like gangsters and thugs this is the place for you. Crime is through the roof and staff could care less. Expensive and dirty. All run down. Pit bulls roam free and drunks at… Full Review ▶

02/17/10
Resident

Please be advised!!!This is a beautiful complex, but windows are poorly insulated!!!Your power bills will be OUTRAGEOUS! And...WATER bills range from $40-60 a month. Do not listen to staff about what they say....They will get you in and leave you hanging!… Full Review ▶

02/12/10
Resident

I moved into Crestmont with my boyfriend who has lived here for the past year and a half. The staff is rude along with our neighbors. We have gotten two violations in 2 weeks for no reason. One was a noise… Full Review ▶

10/15/09
Resident

My situation: I came to Charlotte on an internship and called around asking for three-month leases on furnished apartments. Very few gave me the time of day, and most that did wanted exorbitant furniture rental rates and slapped on short-term lease… Full Review ▶

04/12/09
Resident

I currently live in a two bedroom/two bath apartment at Crestmont. Several months ago I became a little dissolutioned with living here. I began to see all the negative and not the positive. With this new found awareness I decided that… Full Review ▶

03/25/09
Resident

I used to live there and what a horrible expereince. The staff in the office don't know their butt's from a hole in the ground. They are not concerned and are not professional. Everyone seems like a puppet on a string… Full Review ▶

02/01/09
Resident

My experience at Crestmont has been 100% positive with one exception, that of an upstairs neighbor who is very nice, but stomps loud and long, often from 6:00 a.m. until 2:30 a.m., rarely stopping what seems like frantic running and pacing.… Full Review ▶

06/02/08
Resident

I dont live at Crestmont anymore so have no problem expressing my opinion. Keep looking around. Keep in mind I am a professional, making good money and needed an apartment as I looked for a new house. I travel around so… Full Review ▶

05/19/08
Prospective Resident

If you are willing to live in a circus then this is you best bet! here are some facts about this place: *The manager is never available until you complain to the corporate office. *The assistant manager is very rude. *The… Full Review ▶

03/19/08
Resident

I made a huge mistake coming here. I won't make the same mistake twice. Full Review ▶

03/12/08
Resident

I agree with some of the other posts. I have been living here approx. 3 and half months and the neighbors above me apparently have kids and are very noisy. Every afternoon after a long day at work I want to… Full Review ▶

12/30/07
Resident

We currently are in the phase of moving out of one of their buildings, so i have no bones about saying what i need to say. First of all, there is a tenant that lives above me who's been living here… Full Review ▶

11/27/07
Resident

I have lived here almost 2 years... the first year was great but now I regret staying the 2nd... management is definitely lacking... I also thought paying Ballantyne prices would guarantee a certain level of quality and prestige... now the property… Full Review ▶

10/01/07
Resident

I no longer live at Crestmont, but I lived there for the bulk of last year and found it to be a very nice place to live. The grounds are well-kept, the neighbors all seemed like nice, normal people. I never… Full Review ▶

09/01/07
Resident

I have been a tennant of Crestmont apartments for seven years, and in a "nutshell" it is very different with the new ownership, GCI Residential, out of Cleveland, OH. I have an immediate problem that has been ongoing now for 4… Full Review ▶

06/12/07
Resident

That is who you people in the other ratings below are referring to. College-aged pinheads from Pinnacle Security who start their day at 11am and get back at 11pm or so (well after the noise cut-off time). They are rude, disrespectful,… Full Review ▶

06/12/07
Resident

After living here for 1.5 years on a month to month basis it was time to move out. I was told that I would receive my $400.00 deposit back in 30 days after moving out. Instead i received a bill for… Full Review ▶

06/05/07
Resident

We rented a 2 bedroom apt. at Crestmont from July 2006 to March 2007. We gave more than a 30 day notice in writing that we were moving yet the office manager said we would need to pay the full rent… Full Review ▶

04/06/07
Resident

This place is not worth for price. Service is very bad. Apartment's make sound if you are just walking. I didn't notice when i came to see becoz we decide in a very less time.

You can a lot of better… Full Review ▶

03/27/07
Resident

I have been living at the Crestmont for 2 years. For the first year under the old management, the service was very good and attentive. For the second year, since GCI took over, the service has gone downhill. First, rent checks… Full Review ▶

02/14/07
Resident

I was in the office the other day and the Assistant Office Manager was very rude and not helpful at all. I have asked for my lease many times and have yet to receive it. When i moved in i was… Full Review ▶

02/05/07
Resident

We have lived here for almost 2 years now and have had no problems. The staff has been very responsive and friendly and they always ask if there is anything they can do for us. It seems like they really want… Full Review ▶

01/09/07
Resident

I won't lie, Crestmont has nice apartments, but the staff and the service that you receive make you rather live in a cardboard box! The office staff is ridiculously rude and unprofessional and the office manager is NEVER available. I've been… Full Review ▶

12/05/06
Resident

Congratulations to our Manager who received Manager of the Year. Congrats from your friends in building 8900. Full Review ▶

12/05/06
Resident

I have lived at Crestmont for four years and have seen many changes, especially the staff. There is alot of confusion in the office and the pet policy has changed drastically. The property used to have a higher level of integrity… Full Review ▶

12/04/06
Resident

I have lived at Crestmont for 2 years and love it. They only had a part time Manager, which is odd, but we all love her. Not sure about the remark below, but she is the opposite of cold. She is… Full Review ▶

11/29/06
Resident

Staff turnover is high. New manager is never available and she is very COLD! GCI lets anyone move in....I mean anyone! Standards for new residents has gone down the tubes since the new manager took over. Jaci is the only reliable… Full Review ▶

09/18/06
Resident

I have lived at Crestmont for 4 years now and still love it. Jaci is great and the new team seems attentive as well.

Landscaping is beautiful and the pool is resort-like.

Take is from a veteran like me; great place… Full Review ▶

08/20/06
Resident

This place WAS a nice place to live with EXCELLENT office staff and was very responsive. That is UNTIL GCI took over from Crosland. They are very bottomline oriented and only have a part-time property manager. Only 1 veteran office staff… Full Review ▶

07/21/06
Resident

Staff uncaring Full Review ▶

05/05/06
Resident

Maintenance was in my apartment doing work and I got home to find a chunk out of my coffee table and dust from the work they did on my coffee table. But it couldn't have been them was my response from… Full Review ▶

04/07/06
Resident

I never lived here, but I worked for a woman that ran two businesses out of her apartment in Crestmont.

This woman I worked for was the most bi-polar, backwards, complaining, drama producing pile of estrogen you'de ever NOT want to… Full Review ▶

01/12/06
Resident

I moved in over a year ago. I would reccomend Crestmont to anyone. I will live here until I am ready to buy a house some day in the future. The ladies in the office have gone above and beyond to… Full Review ▶

12/01/05
Resident

When we moved out they tried to charge us for failure to clean when the apartment was spotless. There had no spare time when we wanted a walk through. Oh course they had no pictures but were just out for the… Full Review ▶

08/28/05
Resident

HATE IT HERE!!!!!!! IT IS HORRIBLE
RUN AWAY AS FAST AS YOU CAN!!!!!!! Full Review ▶

06/22/05
Resident

I just moved in a week ago and I love it so far! I have a great view and they have come to fix things as soon as I've needed them. Parking isn't bad and the people are very friendly. I… Full Review ▶

06/08/05
Resident

I love my apartment, it is beautiful. But there are some things to consider. I can hear my neighbor BELOW me walking around. I can hear the conversations of my neighbors beside me in the bedroom (something that no one should… Full Review ▶

06/02/05
Resident

I moved into my new Crestmont Apt. about a month ago and am very satisfied. I absolutely LOVE the floorplan - it's a lot more spacious and functional than most apt. layouts and gets a lot more natural light than most.… Full Review ▶

03/31/05
Resident

Apartments are beautiful, well kept and spacious. Maintenance is awful. They never repaired items on my move-in sheet. Gave us a lame story about heating unit during cold weather, never did fix it right. Good thing for a fireplace. Residents and… Full Review ▶

01/11/05
Resident

Just wanted to say that the new ownership of this complex is responsive.

ALL the STAFF and MANAGEMENT are very nice, helpful any attentive.

All apartments / grounds / common areas are kept clean.


Full Review ▶

12/14/04
Resident

My husband and I have really enjoyed the apartments here. The office ladies are so sweet and the amenities are great. We have loved having the fireplace, car wash station, gas oven, on-site maintenance, etc. A few drawbacks: residents are a… Full Review ▶

11/17/04
Resident

excellent staff, great complex Full Review ▶

10/31/04
Resident

I just moved in about 4 months agon and no one has ever come to fix the problems on my move-in sheet. There is no parking after 6pm at night and you can hear everything that your neighbors do - through… Full Review ▶

07/08/03
Resident

Overall, I have enjoyed living in this apartment complex. I have lived here for two years and would highly recommend this complex to anyone in search of an apartment. The management is very good and responsive and they care about the… Full Review ▶

10/09/02
Resident

Overall the property is very good. Nice location, exceptionally clean, accurately landscaped and maintained, very well managed. Feels like real home at last! (We´ve already lived in two other apartments in Charlotte). Spacious floor plans, large windows - lots of light… Full Review ▶

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