9924 Oakbrook Drive, Charlotte, NC 28210
704-541-1627  WEBSITE save favorite
AVERAGE RATING
recommended by:
50%

overall rating:
2.5
3.1
3.08 Parking:
2.5
2.54 Maintenance:
2.7
2.69 Construction:
2.8
2.85 Noise:
3.1
3.08 Grounds:
2.6
2.62 Safety:
2.5
2.54 Office Staff:
< | >

Maintence is horrible

From: -Anonymous-
Date posted: 11/28/2006
Years at this apartment: 2006-01-01 - 2006-01-01
User Response is available. 1 response
 

This is my fourth apartment I have been in.

I think I have more requests here then all the other places combined, and I only have been here a few months.

Additionally, they are very slow on fixing things, if they fix them the first time.

The worst of all is the water main's keep breaking here.

We have been out of water 4 different days in the past 3 weeks.

The staff doesnt seem to care to much b/c they dont have to live with it


Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: complainter Date: 11/29/2006
I totally agree with this complaint, I live in the same apartment for 2 years. That's why I search a way to post my complaint since I can;t stand it anymore. Besides bad maintenance, the staff's attitude is arrogant and unhelpful. No matter what you request, you told one staff, they don't follow. Then you come the second time next week. They said that staff is new. Again and again, even the manager sucks too (very arrogant). Water-supply was broken again yesterday on 11/28. Fortunately water come back at night, but it's all muddy so it is not usable for cooking & bathing. The previous person is right that on 10/27/2006. There is another problem for water, the water pipe is broken and no water for 4 days. So I can't use my tiolet since no water to flush & wash hand. I will not recommend any people move into this apartment, I've lived here for 2 years and I think I should not be lazy anymore. I plan to move in Feb 2007.

Another bad thing is a lot of outside strangers stay overnight in the apartment's BBQ area, they made noise and pretty scary for security. I called the maintenace staff, they said you should call 911. I've called 911 and no police show up. Call the apt maintenance again, the staff said, if you have called 911 and the police didn't come, they can;t help either. Ridiculous !!! Not safe at all .... I will suggest people to choose the apartment "1420 Park Road Charlotte" since they have GATE with password to access. Much safer .....as Charlotte is the 8th Dangereous city in US.
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