Living here for 2 years, a lot of complaints and I plan to move since I can;t stand it anymore :
1) Water supply problem : either broken or muddy (you must use your filter)
2) Security : too many strangers stay in the apartment overnight and generate noise
3) Parking : many kids there play around and if you have a nice car, god bless you.
4) Staff : Arrogant & unhelpful (only the current manager & staff suck, the manager when I moved in was much better & more helpful)
5) Electric : Frequently, like once in 2 months, the Power will be gone for few hours in the afternoon. Very bad.
6) Cable : maybe old wiring, I can have Cable-TV but I can;t have Cable-internet at the same time, staff is not helpful at all when deal with Time-warner.... another nightmare.
7) Rent : OK but with such bad service & maintenance & no water frequently ... too much

User Responses
From: complainter	Date: 11/29/2006
Another 3 bad things : (1) Whenever they request to enter your apt unit for a checkup, they put a note on your door, fine! But once, it's done, they don;t put any note like "We entered your apt @time & Service is done or filter is replaced" (2) When you have a renewed contract, they just put it outside your apt by clipping it. But your private/personal details is printed the contract. As many strangers can enter the apt, so they don't care your privacy. (3) For any notice, they just clip it on your door. If you don't come back for few days, as the notice still here, it is a way to tell the strangers that the resident of this apt is not present at least few days.... so they can break in without any concern about the resident who will come back soon. I lived in other 2 apartments complex before, they have much better practice to their clients. This one is awful. If you choose to live here, I am sure you will have unstoppable headache & internal bleeding.
From: Anonymous	Date: 01/16/2008
It is very unfortunate that this was your experience with previous management. I have not personally experienced any undesireable treatment from this community or management company. It appears to me that the new management team is really making an effort to turn the negative reputation into a wonderful place to call home. I enjoy Oakbrook and would not want to live anywhere else in Charlotte and many of my neighbors feel the same as I do.

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