Wow is all I have to say. What kind of management does not inform the tenants living in their community of robberies, massive amounts of break-ins and vandalism, etc''' Sad when you have to hear about it from your neighbors weeks later. When you attempt to discuss a situation you are weery about with the community manager herself, she refuses to talk with you or respond to your messages. Instead you are pawned off on someone else as their problem. Good luck going to the office physically to discuss a problem because very often there is no manager there to dicuss it with in the 1st place.
And where has all the nice staff gone to' Everytime I go in the office, there are new faces sitting at the desks. Since I moved in a couple years ago, there is not even ONE original staff member working in the leasing office.
The gates do not provide any security what-so-ever...they are broken EVERY weekend and stay that way until someone decides to fix them the following week!
This area of charlotte is going downhill and along with it the springs and nothing is being done to change that. Anyone and everyone is being moved in. TOO many noise problems, coming from apts and cars. Apts are way overpriced! Not this area, not this type of property. Rent goes up EVERY time we renew. And not 5 or 10 dollars. Instead 30, 70, 120 dollars more, depending how long we want to renew. We will NOT be renewing this winter!!! We can get better, cheaper elsewhere with much better office management.

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