Summit Hollow
4012 Quail Forest Drive, Charlotte, NC 28226
704-542-6232  WEBSITE save favorite
AVERAGE RATING
recommended by:
20%

overall rating:
2.8
3.3
3.3 Parking:
2.7
2.7 Maintenance:
2.5
2.5 Construction:
3.1
3.1 Noise:
2.9
2.9 Grounds:
2.7
2.65 Safety:
2.8
2.85 Office Staff:
< | >

Staff does not respond--Poor Maintenance

From: fedupaptdweller
Date posted: 10/24/2005
Years at this apartment: 2004 - 2005
 
The complex was recently sold to Camden management and they have promoted an office worker to property manager. Not only is it impossible to get anyone to respond to maintenance calls, the property manager is rude and unprofessional when dealing with the tenants.

There is no enforcement of the rules and regulations as stated in the lease and the maintenance staff and office either do not communicate or just don't care. Teenagers and college students party in the parking lot at all hours, their "security" officer never responds when called and the plumbing and HVAC are dismal.

It is a marked difference from when Summit Properties managed the complex (at least they tried to address maintenance issues by responding in a timely manner even if they were unable to fix the situation which has usually been the case)--definitely not worth the rent hikes and additional fees they've implemented (trash & sewer).

Don't just walk away--RUN!!


Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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