The Enclave at Rivergate
#2,474 #39 #216

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The Enclave at Rivergate

12400 Toscana Way, Charlotte, NC 28273
(178 Reviews)
$1,510 - $4,958/mo
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Move-In Specials

Receive up to 1/2 off May if move in by 4/8, on select 2 bedroom apartments! Special can change without notice and restrictions apply; inquire within!

Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 876 sq. ft.

$1,544 - $3,715

1 Available Unit

See Floor Plan Details

One Bedroom W/ Sunroom

1 Bed, 1 Bath | 977 sq. ft.

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 2 Baths | 1,227 sq. ft.

$1,510 - $4,344

5 Available Units

See Floor Plan Details

Two Bedroom W/ Sunroom

2 Beds, 2 Baths | 1,326 sq. ft.

$1,672 - $4,411

3 Available Units

See Floor Plan Details

3 Bedrooms

Three Bedroom W/ Sunroom

3 Beds, 2 Baths | 1,497 sq. ft.

$1,700 - $4,958

2 Available Units

See Floor Plan Details

Three Bedroom

3 Beds, 2 Baths | 1,399 sq. ft.

$1,704 - $4,721

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

B+

Review Ratings

Noise

4.2

Grounds

3.8

Safety

3.7

Office Staff

3.9

Maintenance

3.9

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

20

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.15 days

View Community Timeline
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The Enclave at Rivergate Reviews

(165)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1120367

Verified Resident 2021 - 2024

3/8/2024

The apartments are beautiful. However, some of the amenities have been broken since I arrived. Safety is an issue that the residents spend more time trying to resolve than management. There is a need for additional maintenance. Mr. Billy does… See More >
    Manager

    3/8/2024

    The Enclave at Rivergate
    Thank you for sharing your rating and review. We would like to speak with you in more detail regarding your concerns and ways in which we may improve to earn a 5 star rating. Please contact our office directly at your earliest convenience. We look forward to hearing from you soon.

    Updated Review

    Review Author Icon

    Resident 1002650

    Verified Resident 2021 - 2024

    3/6/2024

    Nice , clean, and calm community, staff is good, close to shopping , events on most occasions, there is security helpline which is very helpful for the people to feel safe. I would recommend this community to others .

      Manager

      3/8/2024

      The Enclave at Rivergate
      We appreciate your feedback and thank you for your recommendation to others. Please let us know if there's ever anything more we can do to better serve you!
      Review Author Icon

      anonymous

      Resident 2020 - 2024

      3/5/2024

      Live Laugh Love - The Enclave is truly a place to call home!

      Your first and only visit when searching for an apartment should be the Enclave. The office staff is so friendly, helpful, and caring. Our community's maintenance team does a top notch job making sure our community looks more beautiful than photos can do justice. The… See More >
        Manager

        3/5/2024

        The Enclave at Rivergate
        Thank you for sharing your glowing review of our community! Our team works diligently to provide our residents with exceptional service and it's a pleasure to know their efforts are seen and appreciated.

        Updated Review

        Review Author Icon

        Resident 1228340

        Verified Resident 2023 - 2024

        2/21/2024

        Overall, I've enjoyed my time thus far at Enclave. I feel that it is definitely one of the better maintained complexes I've seen. The food trucks and amenities are nice touch to the living experience.

          Manager

          2/22/2024

          The Enclave at Rivergate
          Thank you so much for sharing your rating and review! We would love to hear more from you and learn ways in which we can improve to earn 5 stars. Please contact our office directly to discuss how our team may better serve you!
          Review Author Icon

          Resident 1223504

          Verified Resident 2022 - 2024

          2/5/2024

          Overall, the experience here has been decent. Compared to the surrounding complexes, the fitness center severely lacks actual items, so most of the community has become members of various gyms nearby. We should at least have a weight bench. Also, I'm not sure if pressure… See More >
            Manager

            2/5/2024

            The Enclave at Rivergate
            We appreciate you taking the time to share your rating and review. We'd love to speak with you more about ways in which we can improve our fitness center for our residents. While our maintenance team has been short staffed for the past few months they have been working to address areas of concern as quickly as possible, and we apologize for the breezeways and buildings not being cleared on their regular schedule. We should be fully staffed within the coming weeks and will ensure that the buildings and the breezeways get back on their regular rotation for blowing and pressure washing. Please contact our office directly if there are any other items you wish to see addressed.
            Review Author Icon

            Resident 1217491

            Verified Resident 2023 - 2024

            1/15/2024

            The grounds are well-kept, and the community is quiet. While the amenities are handy, there are few events when it is not summertime. While the management team is quick to respond to concerns, they do not always follow through on the resolution quickly, though there… See More >
              Manager

              1/16/2024

              The Enclave at Rivergate
              Thank you for sharing your rating and review! We'd love to hear more about ways in which our team can better serve you and your neighbors in the community. Please contact our office directly to discuss any concerns in more detail.

              Updated Review

              Review Author Icon

              Resident 976872

              Verified Resident 2019 - 2024

              1/11/2024

              Apartment is very nice. However, we live on first floor. These walls are like paper. People above us are so, so inconsiderate and NOISY - INCLUDING RUNNING JUMPING FROM FURNITURE, CAT FIGHTS - ALL TIMES OF THE DAY INCLUDING ALL NIGHT LONG.… See More >
                Manager

                1/12/2024

                The Enclave at Rivergate
                We're extremely disappointed to learn of your discontent with our community. While there are some limitations to what action may be taken against noisy neighbors, we do take these matters seriously and ask that you please provide our office with complaint details as provided by responding officers, whether from Precision Patrol or CMPD. This information will assist our office in enforcing the terms of the Lease with anyone found in violation. As for trash and debris left in the common areas of the community, we have notified our maintenance technician to ensure our grounds are kept clean. If you have any other information you're able to provide, please contact our office directly.

                Updated Review

                Review Author Icon

                Resident 996612

                Verified Resident 2018 - 2024

                1/9/2024

                This is a small community, where it's easy to get to know your neighbors. The office team knows residents by name. There are at many community events - pool party, food trucks, pumpkin decorating, annual food drive, pie give away, and more. It is a… See More >
                  Manager

                  1/10/2024

                  The Enclave at Rivergate
                  We truly appreciate your kind words! Our team works hard to provide our residents with a community they can be proud to call home and it's a pleasure to know that you feel we've succeeded!
                  Review Author Icon

                  Resident 1203547

                  Verified Resident 2023

                  11/30/2023

                  Just about everything from this apartment complex is good. Except for mail issues with packages being delivered incorrectly. But that is out of the control of the apartment. But what is in control is the timing on maintenance that takes forever. I also have… See More >
                    Manager

                    12/1/2023

                    The Enclave at Rivergate
                    We appreciate your feedback and thank you for your patience as we are working toward a resolution of this issue. A member of our team will be in contact with you to discuss this matter in more detail. Again, thank you for taking the time to share your rating and review.

                    Updated Review

                    Review Author Icon

                    anonymous

                    Resident 2020 - 2023

                    10/23/2023

                    Home is where the Heart is!

                    The best bang for your buck. The square footage and floor plans are untouchable. Billy, the maintenance tech, is a true sweetheart and will do anything to make the residents happy. Leanna will go above and beyond to help a resident, both current and future.… See More >
                      Manager

                      10/24/2023

                      The Enclave at Rivergate
                      Thank you so much for your kind words! We truly appreciate your feedback and look forward to continuing to provide you with exceptional service and a community you can be proud to call home!
                      Review Author Icon

                      Resident 1189943

                      Verified Resident 2022 - 2023

                      10/17/2023

                      Music so loud you feel like you are in a nightclub and nothing is done about it. Constant weed smell, suspicious vehicles and people, ongoing serious mold problems on the 3rd floor and because "they get poor ventilation on the 3rd floor there is nothing… See More >
                        Manager

                        10/17/2023

                        The Enclave at Rivergate
                        We're sorry to learn that your experience has been unsatisfactory and we'd like to speak with you in more detail to learn what we may be able to do to resolve any issues you're having. Please contact our office at your earliest convenience and a member of our team will be happy to assist you. Our goal is to provide our residents with a home they can be proud of and we're disappointed that we've missed the mark. We look forward to hearing from you soon so that we may make every effort to turn your experience into one that meets our standards.
                        Review Author Icon

                        Resident 1188276

                        Verified Resident 2022 - 2023

                        10/9/2023

                        Management is not on top of really anything. They over promise and under deliver. We have been having an issue with delinquent kids pulling the fire alarm and the so called security company they hired are no where to be found. And the residents are… See More >
                          Manager

                          10/9/2023

                          The Enclave at Rivergate
                          Thank you for sharing your feedback. We understand your frustration and while we are limited in what information we are able to disclose in regard to how this situation is being addressed, we can tell you that we are complying with the enforcement of the terms of our Lease Contract as it pertains to this matter. We are disappointed that our efforts have not met your satisfaction, but we promise that our staff has and will continue to address these issues accordingly and in compliance with both national and state laws. Please contact our office directly with any additional questions or concerns you may have.

                          Updated Review

                          Review Author Icon

                          Resident 1063969

                          Verified Resident 2020 - 2023

                          9/22/2023

                          Great experience one of the best decisions I ever made. The community is friendly. The employee are very supportive and they are willing to take care of your needs. Maintenance team response to your request very quickly.

                            Manager

                            9/25/2023

                            The Enclave at Rivergate
                            Thank you so much for taking the time to share your feedback! We're happy to know that you're pleased with our community and our staff members' service. It's always a pleasure to provide our residents with great service and we appreciate you letting us know that we met the mark!
                            Review Author Icon

                            Resident 1182624

                            Verified Resident 2016 - 2023

                            9/20/2023

                            First couple of years no problem what's so ever. Last 2 years has not been good. Poor management, manager rarely at the office and if she is, someone else from the staff attends to you she won't come out of her office.

                              Manager

                              9/25/2023

                              The Enclave at Rivergate
                              We're so sorry to learn that your experience with our community has taken a turn for the worse. We'd love to speak more with you about your concerns and ask that you contact our office directly.
                              Review Author Icon

                              Resident 1177238

                              Verified Resident 2020 - 2023

                              9/5/2023

                              This apartment complex is about a 4/5 stars for me. If all you care about is a safe space with minimal noise, this place is a 5/5. If you need to get in contact with the office staff, worried about cleanliness around your apartment, or… See More >
                                Manager

                                9/6/2023

                                The Enclave at Rivergate
                                Thank you so much for sharing your feedback! We are always glad to know ways in which we can improve to ensure our residents are proud to call our community their home. Our team will work to address your concerns and we ask that if you have any other information you're able to provide, that you contact our office directly. We look forward to hearing from you!
                                Review Author Icon

                                anonymous

                                Resident 2021 - 2023

                                7/13/2023

                                Great Place to Live!

                                Ive lived at Enclave at Rivergate for almost 2 years and it has always been a pleasure! Recently moved out unfortunately, only to move closer to Charlotte for work. I honestly never would have left if I didn't have to! Damien, the maintenance team, and… See More >
                                  Manager

                                  7/13/2023

                                  The Enclave at Rivergate
                                  We appreciate your kind words and thank you for taking the time to share your experience. It's our team's pleasure to provide our residents with exceptional service and we truly believe that our community is one of the best in Charlotte. We're so glad that you felt the same while living here.
                                  Review Author Icon

                                  Resident 1148340

                                  Verified Resident 2022 - 2023

                                  6/8/2023

                                  Square footage is worth it, the dog park is nice, the staffs are really friendly. I love the food trucks that comes over, always have something new to offer. Area is close to stores, airport and the lake.

                                  Manager

                                  6/12/2023

                                  The Enclave at Rivergate
                                  Thank you so much for sharing your rating and review! We appreciate your feedback and are glad to know you're enjoying calling our community your home!
                                  Review Author Icon

                                  Kristen_B970

                                  prospectiveVisited 2023

                                  5/20/2023

                                  Really easy process

                                  We were looking for some place nice and better then where we lived so we came here and the whole front office were so helpful and the apartments look amazing can't wait to see how this experience will be.… See More >
                                    Manager

                                    5/22/2023

                                    The Enclave at Rivergate
                                    We look forward to having you join our community! Our team will continue to work diligently to ensure your experience is exceptional!
                                    Review Author Icon

                                    ERIC_A914

                                    prospectiveVisited 2023

                                    4/21/2023

                                    Smooth process

                                    Upon finding this Gem online I reached out to the office and the application process was smooth and simple and stress free. The folks were always ready to answer any of our questions either by phone or by email. I'm looking forward to moving in… See More >
                                      Manager

                                      4/21/2023

                                      The Enclave at Rivergate
                                      We appreciate your rating and review! We look forward to assisting you in any way we're able, and earning a 5 star rating in the future!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1132948

                                      Verified Resident 2022 - 2023

                                      4/19/2023

                                      This place has been very welcoming. It is very clean and everyone is friendly. The staff is very helpful and solves any problems as soon as they can. The units are beautiful and so is everything in the community.

                                        Manager

                                        4/19/2023

                                        The Enclave at Rivergate
                                        Thank you so much for sharing your experience here! We value your feedback and are so glad to know that you enjoy our beautiful community as much as we do!
                                        Review Author Icon

                                        anonymous

                                        prospectiveVisited 2023

                                        3/26/2023

                                        Rented without being there!

                                        I am relocating for work from another state. I have not had time to physically tour the apartments yet. I choose to apply / rent based off the virtual tour and photos, resident reviews and extremely helpful staff. Damian has made the whole process as… See More >
                                          Manager

                                          3/27/2023

                                          The Enclave at Rivergate
                                          Thank you so much for taking the time to provide your rating and review! Our team works hard to ensure our guests and residents have the best experience possible and we're pleased to know that Damian went above and beyond to make this a reality for you!
                                          Review Author Icon

                                          Resident 1123508

                                          Verified Resident 2021 - 2023

                                          3/20/2023

                                          I have had a very good experience here my husband passed away two years ago so I sold my house and moved her and this place has been like therapy for me , I love it here !The environment here and the people are very… See More >
                                            Manager

                                            3/20/2023

                                            The Enclave at Rivergate
                                            Thank you so much for your rating and review! We're so glad you have enjoyed your experience while living here and would love to learn ways in which we could improve to earn a 5 star rating!
                                            Review Author Icon

                                            Resident 1121345

                                            Verified Resident 2020 - 2023

                                            3/13/2023

                                            I have enjoyed my experience so far. The staff and services are good. I also enjoy the options of residential activities. I would recommend this community to others. Damian is definitely the glue that keeps us all bonded. Kudos to the staff!

                                              Manager

                                              3/13/2023

                                              The Enclave at Rivergate
                                              Thank you so much for sharing your experience! We love our community and aim to provide our residents with a place they can be proud to call home!
                                              Review Author Icon

                                              William_R227

                                              Resident 2023

                                              3/11/2023

                                              New Resident

                                              This is my first time moving into an apartment. Janell was very personal, informative and explained the process in great detail. The process was seamless and if I did have any questions and concerns she was a phone call away. Damien was also a great… See More >
                                                Manager

                                                3/13/2023

                                                The Enclave at Rivergate
                                                We're so glad to hear you've had a great experience so far and that our team has been so helpful! Our goal is to always provide our guests and residents with 5 star service and it's a pleasure to learn that we've succeeded!

                                                Updated Review

                                                Review Author Icon

                                                Resident 1064635

                                                Verified Resident 2020 - 2023

                                                3/10/2023

                                                It's a great community to live in. The people are very friendly. Everybody is nice to each other and they all look out for each other. It's close to a shopping area so it's easy to get a lot of things you need in a… See More >
                                                  Manager

                                                  3/10/2023

                                                  The Enclave at Rivergate
                                                  Thank you for your rating and review! We love our community and are so glad to know you feel the same!

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $350. Rent: $30. Restrictions: Dog breeds that are restricted: *German Shepherd *Doberman *Rottweiler *Pitbull *Chow *Bull Mastiff *Wolf-dog hybrids *Great Dane *St. Bernard *Any other dog breeds that are restricted by applicable law or regulation. Any mixed breeds with the predominant characteristics of the aforementioned breeds are also prohibited. Other pets that are never allowed: *Ferrets *Reptiles *Tarantulas *Rodents. Pet Limit: 2. Comments: Pet Fee(s): 1st Pet - $350, 2nd Pet - $250. Pet Rent: $30-50/Month per pet(Limit 2) - Monthly Pet Rent(s) are based on FIDO Scores set forth by PetScreening.
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                                                  • Dogs Allowed
                                                    Fee: $350. Rent: $30. Restrictions: Dog breeds that are restricted: *German Shepherd *Doberman *Rottweiler *Pitbull *Chow *Bull Mastiff *Wolf-dog hybrids *Great Dane *St. Bernard *Any other dog breeds that are restricted by applicable law or regulation. Any mixed breeds with the predominant characteristics of the aforementioned breeds are also prohibited. Other pets that are never allowed: *Ferrets *Reptiles *Tarantulas *Rodents. Pet Limit: 2. Comments: Pet Fee(s): 1st Pet - $350, 2nd Pet - $250. Pet Rent: $30-50/Month per pet(Limit 2) - Monthly Pet Rent(s) are based on FIDO Scores set forth by PetScreening.
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                                                  Other
                                                  • BBQ and Picnic Area
                                                  • Bark Park
                                                  • Bike Racks
                                                  • Billiards Room
                                                  • Built-in Desks
                                                  • Business Center
                                                  • Central Heat and Air
                                                  • Clubhouse
                                                  • Convenient to Park
                                                  • Crown Molding
                                                  • DishWasher
                                                  • Energy and Water Efficient Appliances
                                                  • Fitness Center
                                                  • Free Weights
                                                  • Hammock Park
                                                  • High-Speed Internet
                                                  • New Kitchens
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payments Accepted
                                                  • Package Receiving Service
                                                  • Pet-Friendly Community
                                                  • Pool
                                                  • Premium White Oak Cabinetry
                                                  • Private Balcony
                                                  • Quartz Countertops and Stainless Steel Appliances
                                                  • Sunrooms
                                                  • Updated Fixtures
                                                  • Vanity with Double Sinks
                                                  • Walk In Closets
                                                  • Wi-Fi Access
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                                                  Leasing

                                                  Located in Charlotte, North Carolina, Enclave at Rivergate has cornered the market on upscale apartment living. Expansive one, two, and three-bedroom homes boast unique features like built-in computer desks, custom oak white cabinetry, stainless steel appliances, quartz countertops, double vanity sinks, and private patios or balconies that help create a tranquil escape from the stress of everyday life. Just outside your front door, you ll find even more exceptional amenities. Lounge by the resort-style pool, take advantage of the car care center, keep fit in the state-of-the-art fitness center, or check out the exquisite clubhouse to access the free WiFi or play a game of billiards. Located close to major thoroughfares, near a menu of shopping, dining, entertainment, and major employers, The Enclave at Rivergate is the perfect place to start (and end) a great day. Come home to easy, upscale living, in the heart of Charlotte.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  RAM Partners

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 178 number of votes by renters, The Enclave at Rivergate is currently rated 4.3 out of 5 stars.
                                                  The Enclave at Rivergate is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  The Enclave at Rivergate is rated 3.9/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  The Enclave at Rivergate is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  The Enclave at Rivergate is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  The Enclave at Rivergate is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  The Enclave at Rivergate is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 1.15 days to their community reviews in the past year.
                                                  RAM Partners
                                                  Cats Allowed
                                                  Fee: $350
                                                  Rent: $30
                                                  Restrictions: Dog breeds that are restricted: *German Shepherd *Doberman *Rottweiler *Pitbull *Chow *Bull Mastiff *Wolf-dog hybrids *Great Dane *St. Bernard *Any other dog breeds that are restricted by applicable law or regulation. Any mixed breeds with the predominant characteristics of the aforementioned breeds are also prohibited. Other pets that are never allowed: *Ferrets *Reptiles *Tarantulas *Rodents
                                                  Pet Limit: 2
                                                  Comments: Pet Fee(s): 1st Pet - $350, 2nd Pet - $250. Pet Rent: $30-50/Month per pet(Limit 2) - Monthly Pet Rent(s) are based on FIDO Scores set forth by PetScreening.
                                                  Dogs Allowed
                                                  Fee: $350
                                                  Rent: $30
                                                  Restrictions: Dog breeds that are restricted: *German Shepherd *Doberman *Rottweiler *Pitbull *Chow *Bull Mastiff *Wolf-dog hybrids *Great Dane *St. Bernard *Any other dog breeds that are restricted by applicable law or regulation. Any mixed breeds with the predominant characteristics of the aforementioned breeds are also prohibited. Other pets that are never allowed: *Ferrets *Reptiles *Tarantulas *Rodents
                                                  Pet Limit: 2
                                                  Comments: Pet Fee(s): 1st Pet - $350, 2nd Pet - $250. Pet Rent: $30-50/Month per pet(Limit 2) - Monthly Pet Rent(s) are based on FIDO Scores set forth by PetScreening.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Receive up to 1/2 off May if move in by 4/8, on select 2 bedroom apartments! Special can change without notice and restrictions apply; inquire within!

                                                  Contact Property

                                                  The Enclave at Rivergate

                                                  March 2024

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                                                  The Enclave at Rivergate is a 876 - 1,497 sq. ft. apartment in Charlotte in zip code 28273. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,510 - $4,958. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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