Cortland University City
#14,075 #279 #943

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Cortland University City

1421 Baseline Road, Charlotte, NC 28262
(133 Reviews)
$1,240 - $1,661/mo
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Move-In Specials

Lease today and receive 1 month free PLUS $500! Ask our Leasing Office for details.

Floor Plans & Pricing

1 Bedroom

The Oxford

1 Bed, 1 Bath | 777 sq. ft.

$1,242

7 Available Units

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The Babson

1 Bed, 1 Bath | 793 sq. ft.

$1,240

6 Available Units

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The Elon

1 Bed, 1 Bath | 793 sq. ft.

$1,282

5 Available Units

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The Vanderbilt

1 Bed, 1 Bath | 859 sq. ft.

$1,337

2 Available Units

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The Columbia

1 Bed, 1 Bath | 798 sq. ft.

$1,324

See Floor Plan Details

2 Bedrooms

The Dartmouth

2 Beds, 2 Baths | 1,073 sq. ft.

$1,428

12 Available Units

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The Harvard

2 Beds, 2 Baths | 1,180 sq. ft.

$1,433

6 Available Units

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The Stanford

2 Beds, 2 Baths | 1,144 sq. ft.

$1,553

1 Available Unit

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The Cambridge

2 Beds, 2 Baths | 1,177 sq. ft.

$1,558

1 Available Unit

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The Cornell

2 Beds, 2 Baths | 1,049 sq. ft.

$1,453

See Floor Plan Details

The Emory

2 Beds, 2 Baths | 1,240 sq. ft.

$1,582

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3 Bedrooms

The Yale

3 Beds, 2 Baths | 1,212 sq. ft.

$1,661

6 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

6 days

View Community Timeline
View Community Timeline

Cortland University City Reviews

(133)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Anitra_I

Resident 2023

8/22/2023

Do not move here, YOU WILL REGRET

I left a more detailed review on google but to sum it up these are not worth the headache. They even gave a generic response to that review because they know this is out of pocket… I’ve been leaving reviews since I moved in and… See More >
    Manager

    8/28/2023

    Cortland University City
    Hello Anitra, Thank you for taking the time to leave us your feedback. We are always looking for ways to improve our resident experience, and we truly regret that your living experience at Cortland University City did not meet your expectations. For any issues including pests, we encourage residents to put in service requests and let us know if the issues persist. We are so happy to let you know that our amenities are open daily, and we let residents know if they are closed for any maintenance repairs. Again, we regret to hear that your experience was not up to the standards that we strive for. If you have any further questions or concerns, please feel free to reach us at Universitycity@cortland.com. - Your Cortland University City Team
    1.0(1 rating)
    Review Author Icon

    anonymous

    Resident 2021 - 2022

    6/24/2022

    Do not move here

    There has been a large increase to violence within the Cortland University apartments on baseline road in Charlotte. My granddaughter has seen firsthand squatters living on property using and dealing drugs, she had her car broken into multiple times, as well as maintenance men carrying… See More >
      Manager

      12/21/2022

      Cortland University City
      Hello, We regret that you had this experience while living at Cortland University City. While we can’t guarantee safety as crime can, unfortunately, make its way into any community despite best efforts, we do our very best to prevent it from occurring here. We have security that patrols the community and is available to our residents after hours. Again, we regret that your experience was not up to the standards that we strive for. If you have any further questions or concerns, please feel free to reach out at universitycity@cortland.com. We hope you have a great day! - Your Team at Cortland University City
      Review Author Icon

      anonymous

      Resident 2019 - 2021

      5/2/2021

      Too bad the staff makes this place poor. It's a really decent property but maintenance can not repair anything on the first time even though there is a guarantee. The apts are nice surface level but upkeep is awful. We share halls and they are… See More >
        Review Author Icon

        anonymous

        Resident 2020 - 2021

        2/19/2021

        Very nice on the surface. I didn't realize such nice housing had so many college students. I should have imagined, it is in the name. Daytime is quiet, but at night it is endless Marijuana smoke, loitering in parking lots and weekly reports of vandalism,… See More >
          Review Author Icon

          anonymous

          Resident 2017 - 2020

          10/15/2020

          I've been living here for 3yrs these hallways never stayed so clean. You have a good housekeeper I believe she told me her name was Keba please keep her on the team she do a great job. the building is really looking better.… See More >
            Review Author Icon

            Krishna_C757

            Resident 2019 - 2020

            9/1/2020

            Apartment community basics are not followed like AC unit sounds like a hell, you can hear from inside. Doors are not seasoned for weather, every season doors change shape and flies enter the home. Apartment numbering is done randomly. UPS, Amazon and instacart will not… See More >
              Review Author Icon

              anonymous

              Resident 2018 - 2020

              7/6/2020

              This place has the potential to be a nice community however as with lots of apartment living, the management is generally the problem. Rules are not followed or enforced. Staffing is not consistent mostly with maintenance. We never have a consistent grounds-keeper therefore the building… See More >
                Review Author Icon

                Resident 702765

                Verified Resident 2019

                10/4/2019

                I have moved here since August 2019 and I am still waiting on Maintenance to come fix the issue requests. I was told by staff and online about the 48 hour policy if maintenance isnt in by then you get free rent until the time… See More >
                  Manager

                  10/9/2019

                  University Center by Cortland
                  Hello, Thank you for your comments. We appreciate your feedback and apologize if your stay here at University Center has been anything less than excellent. We pride ourselves on our ability to rise above others and create an exceptional standard of living. We understand how frustrating it must be when you feel as if there has been a breakdown in communication. We would love to go over all of your concerns regarding your apartment in order to uphold the standard of excellence you have been promised. Please give us a call at 704.547.9044 or email us at UniversityCenter@Cortland.com. We look forward to hearing from you! -Jennifer Harrington, Community Manager
                  Review Author Icon

                  Resident 694810

                  Verified Resident 2018 - 2019

                  9/14/2019

                  I used to be happy with management, but that was before I needed their help with issues. They refuse to handle the parking situation, they allow some residents to hoard trash on their porches, and maintenance cannot seem to properly maintain the dog stations.

                    Manager

                    9/26/2019

                    University Center by Cortland
                    Good morning, We are highly disappointed to see that you have had such a negative experience at University Center. This is hardly the experience that we would want any of our residents or guests to have and will use this feedback to further improve our processes and the community at large. Regarding parking and trash, we have a courtesy patrol that is onsite patrolling the grounds regularly. They are also available to assist residents if they witness any kind of suspicious activity or nuisances. In any apartment living situation, parking can get tight. However, we do a lot to ensure that while our residents may not always be able to find the ideal parking space, they can find parking easily. We work with a 3rd party towing vendor who will remove any vehicle that is inoperable, unauthorized, or illegally parked. Not only does this aid in making sure our residents can find parking, but it is also a safety precaution. If you see trash left out, please let our team know. We walk our sites daily in addition to having a full-time groundskeeper. This should alleviate the dog station concerns. If you have any other questions, please come by the leasing offices or email us at universitycenter@cortland.com. Thank you, Barry K. - Community Manager
                    Review Author Icon

                    Resident 694438

                    Verified Resident 2019

                    9/13/2019

                    Awesome place to live with friendly and helpful staff. Clean grounds, quiet neighborhood. Very convenient location as it is close by very good restaurants and recreation. Would definitely recommend moving here.

                      Review Author Icon

                      Resident 681318

                      Verified Resident 2019

                      8/16/2019

                      Once we get the problems fixed, my experience will be great. Its hard to be happy with paying $1300 for a one bedroom apartment with a defective AC. Coming home after to work a 81° apartment, where my husky has probably been uncomfortably panting all… See More >
                        Review Author Icon

                        Resident 677103

                        Verified Resident 2019

                        8/11/2019

                        The apartment was not ready when I moved in. The washer, dryer, and dishwasher did not work. The dishwasher was not fixed for a month and I had to hand wash everything during that time. The apartment was dirty when I moved in, you could… See More >
                          Manager

                          8/15/2019

                          University Center by Cortland
                          Hello, We are so sorry to hear about your starting impression here with us. Our apartments usually go through a turn process including the cleaning and testing of all appliances, so it is certainly unfortunate and upsetting that the ball was dropped during your move in process. Our cabinets were completely replaced just a couple of years ago, so, while we would not be able to replace it at this time, we would like to ensure that your washer, dryer and dishwasher are properly operational. Please let us know if this needs any attention and we will certainly take care of this for you! If you would like to continue this conversation, please reach out to us in the office via phone at 704 547 9044, email at universitycenter@cortland.com, or visit us at your earliest convenience. -Your University Center Team
                          Review Author Icon

                          Resident 676354

                          Verified Resident 2016 - 2019

                          8/9/2019

                          The community is great; however, management is just okay, maintenance is great and the pool is really nice!! I love the location because its close to everything and it's quite. If you are moving to the area you'll love the attractions.

                            Review Author Icon

                            Resident 675513

                            Verified Resident 2019

                            8/7/2019

                            Slow to respond to repair requests. Example - my stove has been broken over almost six weeks and is still broken. Also, my apartment has cockroaches. Lacks adequate parking. Sent multiple emails to management, but no replies - only response is… See More >
                              Manager

                              8/8/2019

                              University Center by Cortland
                              Hello, We are disappointed to learn of your experience here at University Center by Cortland, but appreciate your honest feedback. We will certainly take this as an opportunity to improve, as this is certainly not representative of the experience we would like our residents to have. Would you like us to submit a service request for some pest control? Has your apartment been treated already? Sometimes numerous treatments may be required, and take some time to effectively take care of the issue. If you would like to contact the office, we can also speak with our Service Team Manager to ascertain why there has been a delay on your stove repair, and where we stand with this. It may be a need for a part replacement that is on order. Either way, we would like to touch base! Please call us at (704) 547 9044, or visit us in the Leasing Office at your earliest convenience. - Your University Center Team
                              Review Author Icon

                              Resident 671594

                              Verified Resident 2018 - 2019

                              7/31/2019

                              I am tired of all the random visits to my home from the staff. It is extremely inconvenient and a constant reminder the place Im living is not my home since ppl stop by whenever they feel like it. I am tired of feeling like… See More >
                                Manager

                                8/2/2019

                                University Center by Cortland
                                Hello, We can completely understand that there are frustrations that can come with large community projects, but I am confident that the necessary preventative maintenance we are performing will be well worth it to sustain a safe and happy living situation for your future with us. We are wrapping the project up this week, with the final inspection next week. We will also be pressure washing all the relevant patios thereafter to make sure everything is back to being spic and span! Look out for the notification for that final inspection visit. If you need anything or have further questions, feel free to reach out to us at universitycenter@cortland.com.
                                Review Author Icon

                                Resident 669717

                                Verified Resident 2019

                                7/26/2019

                                My experience has been average. The staff has seemed helpful is almost every situation. The community stays pretty quiet and rarely are there any issues. Parking can be frustrating due to the amount of parking spaces taken up by non-residents but that happens at most… See More >
                                  Review Author Icon

                                  Resident 669298

                                  Verified Resident 2018 - 2019

                                  7/25/2019

                                  Fabulous and love the way the community events keep me busy. Quiet environment and good place to live in overall. Thanks for cortlandliving and if I move out Ill definitely look out for another Cartland partner.

                                    Review Author Icon

                                    Resident 668403

                                    Verified Resident 2018 - 2019

                                    7/23/2019

                                    The 48 hour guarantee is not honored at this complex. My wife and I have lived with an ant infestation for over a month with no effective action. We have also gone without a dishwasher for a week while not recieving the 48 hour guarantee.… See More >
                                      Manager

                                      7/24/2019

                                      University Center by Cortland
                                      Hello, I am very disappointed to hear that you have been experiencing issues with ants in your home and with your appliances. While I am unsure as to your specific situation, there are certain instances such as if a ticket requires a third party contractor or specially ordered part where the repair does not fall within the 48 hour guarantee. However, if this is not the situation, we would happily resolve this for you. Please feel free to look over our guarantees at https://cortland.com/cortland-living/live-easy-guarantees/ Our service team is trained extensively in pest control and can be called to apply treatments to your home with just a service ticket. I'd greatly appreciate the chance to get some more details on these areas and how we can help to turn your experience around. Please reach out to me at universitycenter@cortland.com or stop by the office at your convenience. I look forward to hearing from you! -Your University Center Team
                                      Review Author Icon

                                      Resident 655553

                                      Verified Resident 2016 - 2019

                                      6/22/2019

                                      My experience has been a very good one. The staff is very knowledgeable and willing to help. They can improve by find a way to control marijuana smoking it comes through the vents and is very unpleasant

                                        Review Author Icon

                                        Resident 654324

                                        Verified Resident 2019

                                        6/19/2019

                                        Nice and quiet place to live. Friendly staff in the leasing office. Very near to the train station, Walmart, Sams and other shopping centers. Security watch available. Apartments facing the interstate have some noise due to traffic else very quiet

                                          Review Author Icon

                                          Resident 653901

                                          Verified Resident 2018 - 2019

                                          6/18/2019

                                          Very kind staff, helps out with any needs to get them resolved in a fast, orderly manner. Everyone ensures residents are abiding by community policies and exterior of apartments are well kept. Overall, not many complaints besides the normal for most apartments.

                                            Review Author Icon

                                            Resident 650187

                                            Verified Resident 2019

                                            6/9/2019

                                            Best Community to live at in university!! University Center by Cortlands service and apartments cant be beat!!!! If this community is in your price range, then you have no reason not to choose University Center by Cortland.

                                              Manager

                                              6/20/2019

                                              University Center by Cortland
                                              Hello! We are so glad to see you've had such a wonderful experience here at University Center by Cortland! We work hard (and happily) to meet your expectations, so we really appreciate your kind words!
                                              Review Author Icon

                                              Resident 649214

                                              Verified Resident 2017 - 2019

                                              6/6/2019

                                              Just fair. The community has gone downhill since I moved in. Tenants don't clean up after their animals, throw trash down where ever, and the halls/entrances are always dirty. Some outdoor lights have been out in the community for over 6 months. I… See More >
                                                Manager

                                                6/7/2019

                                                University Center by Cortland
                                                Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Though we have been unexpectedly short-staffed in terms of our Service and Grounds Team, we are in the process of getting everyone back to full capacity! This should help alleviate some of the issues you have been experiencing. We do apologize for the inconvenience. Please feel free to contact the office directly by stopping by, calling us at 704 547 9044, or emailing universitycenter@cortland.com. -Your University Center Team
                                                Review Author Icon

                                                Resident 648776

                                                Verified Resident 2019

                                                6/5/2019

                                                Experience has been good expect for the garbabge that I find to have a disadvantage if its not picked up regularly. I often find bugs or ants all over that Im afeaid will get into the apt. I also have a few noises complaints from… See More >
                                                  Manager

                                                  6/26/2019

                                                  University Center by Cortland
                                                  Hello, Thank you for bringing these concerns to our attention. We have rules around our valet trash pick up in which trash should only be placed outside during the designated pick up hours. If you have neighbors that are not following this, please let us know so we can work with them. We want our residents to be comfortable living at University Center. If a neighbor is disrupting this for you, please let us know. You can reach us at universitycenter@cortland.com or by stopping by the office at your convenience. -Your University Center Team
                                                  Review Author Icon

                                                  Resident 639418

                                                  Verified Resident 2017 - 2019

                                                  5/13/2019

                                                  Very nice place and good management excellent maintenance service. The most I like this community the safety . Im glad I chose to leave university center .i always recommend this place for my family and friends.

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 450. Rent: $25. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Fee: $300 ~ 450. Rent: $25. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Additional Storage
                                                    • Bike Racks, Storage, and Bike Repair Station
                                                    • Car Charging Stations
                                                    • Dog Park
                                                    • Fitness Classes
                                                    • Media Lounge
                                                    • Poolside Grills
                                                    • Resident Car Care Center
                                                    • Resort Style Swimming Pool
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                                                    Leasing

                                                    Located minutes away from University of North Carolina at Charlotte and Uptown Charlotte, our Cortland community offers a world of opportunity just outside the heart of the city. Townhome-style layouts and designer features like crown molding will make you proud to call any of spacious our one, two, and three-bedroom apartments home. Convenience to Lynx Light Rail and major employers like IBM and Wells Fargo makes your everyday routine a breeze. And when you re considering your weekend plans, you have plenty of options nearby. Get tickets to see a live show at PNC Music Pavilion, or go for a stroll and take in the views on Mallard Creek Greenway.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 133 number of votes by renters, Cortland University City is currently rated 3.9 out of 5 stars.
                                                    Cortland University City is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Cortland University City is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Cortland University City is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Cortland University City is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Cortland University City is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Cortland University City is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 6 days to their community reviews in the past year.
                                                    Cortland
                                                    Dogs Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $25
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $25
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Lease today and receive 1 month free PLUS $500! Ask our Leasing Office for details.

                                                    Contact Property

                                                    Cortland University City

                                                    March 2024

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                                                    Cortland University City is a 777 - 1,240 sq. ft. apartment in Charlotte in zip code 28262. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,240. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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