#9,037 #50 #713

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200 East

200 Edinborough Drive, Durham, NC 27703
(227 Reviews)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

B-

Review Ratings

Noise

3.0

Grounds

3.0

Safety

3.5

Office Staff

3.0

Maintenance

3.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5 days

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View Community Timeline

200 East Reviews

(224)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Rome2013!

Resident 2022 - 2023

8/29/2023

Beautiful property

I moved to NC from CA and wanted to find a property that was as nice as the one I left. I love living here, and the maintenance team is amazing. Any issues I’ve had have been resolved immediately. I’m glad I decided to make… See More >
    Manager

    9/1/2023

    200 East
    Thank you for your review. We are glad you chose our community for your home. We will let our team know they have impressed you with their prompt service. Please continue enjoying your time here.
    Review Author Icon

    anonymous

    Resident 2021 - 2023

    7/1/2023

    Do not move here

    Could not recommend less. Amenities are expensive and rarely work. Issues are not addressed. Renewal rate increases are immense. The amount of effort it takes to deal with the issues that arise is such a waste of time and energy, especially when you’re paying so… See More >
      Manager

      7/8/2023

      200 East
      Thank you for reaching out to us. We strive to address resident needs promptly, and we are sorry to hear that you feel displeased. We would like to connect with you to get some additional details about your comments so we can address your concerns about pricing and work to resolve any lingering maintenance requests. At your convenience, please email us at 200east@alapts.com.
      Review Author Icon

      dspinner98

      Resident 2020 - 2021

      7/20/2021

      I loved this place up until recently. I have been living here for a year now, and recently transferred into a bigger unit. The transfer started out great, until red flags presented themselves. I was unable to view the unit before transferring into it due… See More >
        Manager

        7/23/2021

        200 East
        Hello there, thank you for bringing these concerns to our attention. We strive to follow through on any commitments we make to our residents, so we are deeply sorry if the concerns you mentioned have not yet been resolved. We want to investigate these concerns in more detail, so please reach out to 200east@alapts.com at your earliest convenience.
        Review Author Icon

        Vayvay

        Resident 2020 - 2021

        6/7/2021

        My air has been out since Wednesday.... I called and on Friday they came and brought in a Window unit which that wasn’t put together right so it’s still currently 80 degrees in my house, because they didn’t put the piece on I called them… See More >
          Manager

          6/10/2021

          200 East
          Hi Vayvay, thank you for reaching out. We are disappointed to hear that the replacement air conditioning unit we provided isn't working and that you are displeased with our team's response to this matter. Your comfort is very important to us, so please message us at corporatecontact@alapts.com as soon as possible so we may determine our next steps in restoring the function of your a/c.
          Review Author Icon

          anonymous

          Resident 2020 - 2021

          2/5/2021

          Nice units and great location but VERY LOUD AND UNSAFE! If I would just have to rate my apartment unit and the location, I would be very satisfied with it. We picked this place because it is between Raleigh and Chapel Hill and because we… See More >
            Manager

            2/8/2021

            200 East
            Thank you for reaching out regarding your concerns. We want all of our residents to enjoy the utmost peace of mind in our community and apologize if you have had an unpleasant experience. We are alarmed by some of your comments, so it is important that we discuss them in more detail with you. Please message us at corporatecontact@alapts.com as soon as possible.
            Review Author Icon

            Savasja01

            Resident 2020 - 2021

            1/10/2021

            I would not recommend anyone moving out here! Yes the apartment is nice but I’ve been having an ant problem since I moved in in august but it wasn’t that bad. I asked for my windows to be sealed, then water bugs, then when we… See More >
              Manager

              1/13/2021

              200 East
              Thank you for letting us know that you like your home in general. However, we are concerned to hear of your problems with pests, and we want to address them. At your earliest convenience, please contact us at 200east@alapts.com.
              Review Author Icon

              anonymous

              Resident 2020

              5/8/2020

              POOR CUSTOMER SERVICE!!!! I requested for my home to be exterminated by email early in the week. I received a response asking what type of insects was I seeing in my home. I then replied and stated I had seen cock roaches outside my door… See More >
                Manager

                5/18/2020

                200 East
                Thank you for sharing your review, LP. We expect our team to be helpful and courteous to our residents at all times, so we apologize if you had a negative interaction or unacceptable delays in service from any member of our team regarding your pest control needs. To help us address your concerns and resolve any pending service requests, please reach out to us at 200east@alapts.com. We look forward to turning your experience around in our community.
                Review Author Icon

                anonymous

                Resident 2019

                12/9/2019

                I do not recommend anyone to stay over here at this apartment complex they do not help out well enough to keep the bugs away and the person they send for maintenance. The staff is not helpful at all when it comes down to real… See More >
                  Manager

                  12/16/2019

                  200 East
                  While we value all types of feedback, it's difficult to hear that we have fallen short of your expectations. We take all resident requests and suggestions very seriously and do our best to address any issues as quickly as possible. We apologize for any inconvenience caused by unwanted pests and our methods of extermination. We would appreciate the opportunity to improve your experience, so please schedule an appointment to speak with our team directly. We hope to hear from you soon, thank you.
                  Review Author Icon

                  anonymous

                  Resident 2017 - 2019

                  9/5/2019

                  Fresh paint over old, worn-out apartments. If you move here, expect to have no privacy, and spend a lot of time following up on maintenance issues. For example my air conditioning broke at least 5 times in one year. Each time it took multiple calls… See More >
                    Manager

                    9/9/2019

                    200 East
                    Our top priority is providing comfortable, well-maintained homes for our residents, and we sincerely apologize if you feel we have not matched up to your expectations. We try to fulfill all maintenance requests in a timely and efficient manner, regardless of high volume. If you have any outstanding requests that you feel are taking longer than expected, please come by the office so we can work with you to provide a quick and thorough resolution. Thank you kindly.
                    Review Author Icon

                    anonymous

                    prospectiveVisited 2019

                    7/31/2019

                    I was helping my best friend with finding a new place and move in and have to say this place is pretty awesome. She took me with her to see a few places and this place was the best. The girls in the office all… See More >
                      Manager

                      8/5/2019

                      200 East
                      Hey there! We'd love to have you as a future resident of 200 East! Please give us a call when you are set to move. We're striving to offer only the best, so your kind words are truly appreciated.
                      Review Author Icon

                      Grooms1

                      Resident 2019

                      7/26/2019

                      The 200 East Apartments have been exceptional from the application process to the move-in. Moving to a new city can be stressful, but Cecily at 200 East made everything go smoothly. She was attentive to our need. She returned every call that was made to… See More >
                        Manager

                        7/30/2019

                        200 East
                        Welcome home to 200 East! Your stellar feedback is wonderful to hear. Please know that your recommendation of our community is greatly appreciated! You're welcome to reach out to our team anytime.
                        Review Author Icon

                        anonymous

                        Resident 2019

                        6/20/2019

                        - Just an FYI to future residents- there is a section in the lease that states they can change the price of your utilities and amenities any time as long as they give you a 30 day notice. Hidden fees- Beware - valet trash went… See More >
                          Manager

                          7/1/2019

                          200 East
                          Hello there! Thanks for taking a moment to bring your concerns to our attention. We're sorry to hear that you are not enjoying your experiences with us, however, we can assure you that our entire team is greatly striving to offer top-notch living experiences here. We'd be more than happy to address your concerns regarding our monthly fees as well as your parking options with us, so please contact our office directly. We look forward to speaking with you about improving your stay, thank you!

                          Updated Review

                          Review Author Icon

                          anonymous

                          Resident 2016 - 2019

                          6/7/2019

                          This is the most honest review that I can give for those who are looking for a place to call home. This is unbiased. I would suggest that you run from this one so that you do not find yourself dissatisfied in the future. I… See More >
                            Manager

                            6/17/2019

                            200 East
                            Thanks for taking a moment to share your concerns with us! We're sorry to hear that you are not enjoying our recent upgrades, but we can absolutely assure you that our current team is striving to offer beautiful and comfortable homes for our residents. We'd be more than happy to chat with you about your thoughts on further improvement, so please give our office a call! We hope to hear from you soon so that we can better your time here. Thank you!
                            Review Author Icon

                            anonymous

                            Resident 2017 - 2019

                            5/2/2019

                            Run don't walk away from this one. The leasing office treats tenants like criminals rather than customers. They are renovating the apartments while we are in them so they can raise the rents. The staff are pleasant, but ineffective in person, and downright hostile in… See More >
                              Manager

                              5/9/2019

                              200 East
                              Hi there! Thanks for sharing this feedback with us! We do apologize for any discomfort caused by our recent renovations, however, we can assure you that once complete they will be well worth the wait. We'd be more than happy to speak with you about any outstanding maintenance requests for your home, so please feel free to give our office a call. We're striving to offer stellar customer service, so we look forward to speaking with you!
                              Review Author Icon

                              anonymous

                              Resident 2019

                              3/18/2019

                              I love this community because every time I walk into the office, I'm greeted with amazing smiles. Always extremely helpful, I feel like family. The grounds are always well kept and maintenance gets the job done. Some people don't understand that living in an apartment,… See More >
                                Manager

                                3/19/2019

                                200 East
                                Your 5-star review of 200 East is greatly appreciated! Our entire team is striving to offer beautiful and comfortable homes, so your stellar experiences are wonderful to hear. If you ever need anything at all, please feel free to connect with our office. Our team is always happy to assist our residents!
                                Review Author Icon

                                anonymous

                                Resident 2018 - 2019

                                2/14/2019

                                please don't come here, the office staff and maintenance are lax on serious issues and the quality of the apartments are far from luxury. They will show you a nice apartment but it's not until after you break it in you see the serious issues.… See More >
                                  Manager

                                  3/4/2019

                                  200 East
                                  Thanks for letting us know about your concerns! Our team would appreciate a chance to chat with you about your experiences, so please give our office a call. We are striving to offer our residents beautiful and comfortable homes here, so we hope to be able to speak with you soon to improve your stay. Thank you!
                                  Review Author Icon

                                  anonymous

                                  Resident 2018

                                  12/22/2018

                                  I just saw my apartment today and I love it. Brand new appliances, renovated apartment, refrigerator with an ice machine, wood floors, a fire place, and their currently renovating the indoor pool. I really love this place. I

                                    Manager

                                    2/11/2019

                                    200 East
                                    Thank you so much for rating 200 East five stars! We're thrilled to hear you've been enjoying your experience so far and if you ever have any questions or concerns, don't hesitate to let us know!
                                    Review Author Icon

                                    anonymous

                                    Resident 2017 - 2018

                                    10/25/2018

                                    200East management will charge you unfair fees and inconvenience you, and do not respect you. Evidence: They charge you a fee if you leave your trash can outside after they take the trash. But they don't pay us a fee if they forget to pick… See More >
                                      Manager

                                      10/26/2018

                                      200 East
                                      Hello there, thank you for sharing these concerns with us. We greatly appreciate your feedback as our team is always looking for ways to further improve our community here. We can absolutely assure you that our residents' comfort and happiness is a top priority for us, so we do apologize for any inconveniences you have experienced in regards to valet trash and recent renovations. Our team would be more than happy to speak with you directly about these concerns so that we can work to greatly improve your time here. Please give us a call or stop by the office, thank you!
                                      Review Author Icon

                                      anonymous

                                      Resident 2017 - 2018

                                      6/23/2018

                                      The staff is rude once you sign the lease. Then they officially do not care what you need. No one responds to maintenance requests. So, do you not have a maintenance person? Did you try to save money by not maintaining the apartments? Why do… See More >
                                        Review Author Icon

                                        Resident 500838

                                        Verified Resident 2015 - 2018

                                        6/16/2018

                                        Bad place to live! Not safe. Management will not addresss safety concerns. Black snakes and Cooper heads every where. Trash all over the community. No safety measures in place for burglary. Shouldn’t have to be scared to live in an apartment you pay good money… See More >
                                          Manager

                                          6/20/2018

                                          200 East
                                          Verified Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (919) 941-9635 at your earliest convenience and we will do our best to resolve this with you. Regards, Edinborough at the Park Management
                                          Review Author Icon

                                          Resident 491979

                                          Verified Resident 2016 - 2018

                                          5/25/2018

                                          Quiet neighborhood close to Durham, Briar Creek, and Morrisville. Been living here for almost 2 years, office staff is very courteous and helpful. Most maintenance issue are solved quickly, and the pet policy is the best around.

                                            Manager

                                            5/28/2018

                                            200 East
                                            Hi Verified Resident, thank you so much for your positive comments about Edinborough at the Park! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Warm Regards, Edinborough at the Park Management
                                            Review Author Icon

                                            Resident 491869

                                            Verified Resident 2017 - 2018

                                            5/24/2018

                                            Looking for negative or zero stars to fill my rating couldn't find the one. Really worst in Maintenance and service. community cleanliness and Noise not good but manageable definitely wouldn't recommend to others

                                              Manager

                                              5/28/2018

                                              200 East
                                              Verified Resident, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you for leaving feedback. Please reach out to us at (919) 941-9635 so we may identify ways to improve your experience. Warm Regards, Edinborough at the Park Management
                                              Review Author Icon

                                              Resident 483690

                                              Verified Resident 2017 - 2018

                                              5/5/2018

                                              Terrible,noisy tennants,have no respect for other tennants! Maintenance was taken care of in a very timely fashion until our 30 days were up after that I went 5 days with a clogged kitchen sink,was told it wasn't that important and they had a long list… See More >
                                                Manager

                                                5/8/2018

                                                200 East
                                                Verified Resident, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (919) 941-9635. Sincerely, Edinborough at the Park Management
                                                Review Author Icon

                                                Resident 483655

                                                Verified Resident 2017 - 2018

                                                5/5/2018

                                                It's a beautiful community but needs work in management & maintenance areas. I had several issues within the first 10 days that should of been fixed before I moved in. Several instances management was not available by phone. I went through 3… See More >
                                                  Manager

                                                  5/8/2018

                                                  200 East
                                                  Hi Verified Resident, thank you for taking the time to leave a review for us at Edinborough at the Park. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards, Edinborough at the Park Management
                                                  Review Author Icon

                                                  Resident 478654

                                                  Verified Resident 2014 - 2018

                                                  4/21/2018

                                                  I have lived here for four years, there have been a few incidents in which the out come I was not pleased with. Over all, it is a nice place to live. We have a wonderful community manager. He is very thoughtful and he cares… See More >
                                                    Manager

                                                    4/24/2018

                                                    200 East
                                                    Hi Verified Resident, thank you for taking the time to leave a review for us at Edinborough at the Park. We're happy we could meet your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! Warm Regards, Edinborough at the Park Management

                                                    Features & Amenities

                                                    Parking
                                                    • Reserved Parking and Garages Available
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $25. Restrictions: We happily accept up to 2 per home. We have a one-time non-refundable pet fee of $300 for your 1st pet, and an additional $220 for your 2nd pet. Monthly pet rent of $25 per pet.. Pet Limit: 2
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                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $25. Restrictions: We happily accept up to 2 per home. We have a one-time non-refundable pet fee of $300 for your 1st pet, and an additional $220 for your 2nd pet. Monthly pet rent of $25 per pet.. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Luxer Package System
                                                    • 24-Hour Online Resident Services
                                                    • American Landmark 360 Resident Program
                                                    • Balcony or Patio
                                                    • Bark Park
                                                    • Clubhouse
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Gourmet Kitchen with Stainless Steel Appliances
                                                    • Hardwood Flooring
                                                    • Heated Indoor Pool
                                                    • High Ceilings
                                                    • Modern Lighting Fixtures
                                                    • Plantation Style Wood Blinds
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Sunrooms
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                                                    Leasing

                                                    Welcome to 200 East conveniently located near I-40 close to Research Triangle Park. Our desirable one, two, and three bedroom apartment homes have everything you are looking for to live comfortably and in style. 200 East s impeccable interiors combined with essential features like air conditioning, wood-style flooring, and spacious closets will make you feel at home. You are sure to love the heart of your home the kitchen complete with stainless-steel appliances, granite counter tops, and deluxe cabinetry. Cooking your favorite recipes will be easy and cleaning up after will be a snap, giving you extra time to enjoy it the way you want to. Treat yourself with several amenities including an indoor pool, outside kitchen on the expanded pool deck as well as a state of the art 24 Hour Fitness Center. Proudly a Pet Friendly community welcoming large pets !!!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Thursday: 09:00 AM - 07:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    American Landmark

                                                    B
                                                    B
                                                    Communities
                                                    103

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 227 number of votes by renters, 200 East is currently rated 3.4 out of 5 stars.
                                                    200 East is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    200 East is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    200 East is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    200 East is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    200 East is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    200 East is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 5 days to their community reviews in the past year.
                                                    American Landmark
                                                    Cats Allowed
                                                    Rent: $25
                                                    Restrictions: We happily accept up to 2 per home. We have a one-time non-refundable pet fee of $300 for your 1st pet, and an additional $220 for your 2nd pet. Monthly pet rent of $25 per pet.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Rent: $25
                                                    Restrictions: We happily accept up to 2 per home. We have a one-time non-refundable pet fee of $300 for your 1st pet, and an additional $220 for your 2nd pet. Monthly pet rent of $25 per pet.
                                                    Pet Limit: 2

                                                    Contact Property

                                                    200 East

                                                    March 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    200 East is an apartment in Durham in zip code 27703. This community has a 0 Bed, 0 Bath Nearby cities include Chapel Hill, Morrisville, Carrboro, Hillsborough, and Cary.

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