ARIUM Pinnacle Ridge

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ARIUM Pinnacle Ridge

3611 University Drive, Durham, NC 27707
(262 Reviews)
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Move-In Specials

In response to Covid-19, our leasing office is closed to the public, but we are still here to serve you through email & phone. Virtual tours are available to s...

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Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 722 - 736 sq. ft.

5 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 750 - 769 sq. ft.

5 Available Units

See Floor Plan Details

A4

1 Bed, 1 Bath | 839 sq. ft.

4 Available Units

See Floor Plan Details

A3.1

1 Bed, 1 Bath | 799 sq. ft.

4 Available Units

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A1

1 Bed, 1 Bath | 634 sq. ft.

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,002 sq. ft.

5 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,004 sq. ft.

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Percentage of reviews responded to

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Managerā€™s Review Reply Time

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Average time to respond to reviews

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ARIUM Pinnacle Ridge Reviews

(256)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020 - 2021

3/12/2021

My family and I have really enjoyed our stay. We can't complain about any thing. The staff is wonderful and the community is excellent. My name is Victor Carter and my family and I are looking forward to another year.ā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020

    9/29/2020

    I would say that this is an average place to live, but most importantly... THEY HAVE SEVERE PEST (ROACHES AND RATS) problems. I want to be clear about that. Don't be fooled, it's a quiet neighborhood, which is conducive to the community it holds (mostlyā€¦Ā See More >
      Manager

      9/30/2020

      ARIUM Pinnacle Ridge
      We're sorry to hear about your ongoing pest issues. We want to assure you that we offer weekly pest control services in our community, so we're disappointed to hear about this experience. Please reach out to us at ariumpinnacleridge@carrollmg.com and let us know how we can better meet your needs as a resident. We look forward to hearing from you.
      Review Author Icon

      JonathanPua3

      Resident ā€¢ 2020

      9/22/2020

      I'm going to keep it short. This apartment complex is amazing because of the excellent staff, maintenance of the grounds, community events, and great amenities. I never felt unsafe and was happy to see the community enjoying exercising and walking their dogs around the complex.ā€¦Ā See More >
        Manager

        9/25/2020

        ARIUM Pinnacle Ridge
        We're so pleased to hear about your stay with us, Jonathan! We always strive to deliver excellent service, so we're thrilled to hear about your experience in our community. Thank you for taking the time to leave us a review; we hope you have a great day!
        Review Author Icon

        anonymous

        Resident ā€¢ 2019 - 2020

        2/12/2020

        I've been here for a few months now, and I've definitely enjoyed being here. It's commutable to Duke by bus and car. The residents are friendly, and it is definitely within budget. I haven't had maintenance issues so far, *fingers crossed*. I have had goodā€¦Ā See More >
          Manager

          2/13/2020

          ARIUM Pinnacle Ridge
          Thank you so much for taking the time to leave us this review! We greatly appreciate this honest feedback. We're happy that your experience thus far has been a good one. If there's anything we can do to make your stay even better, please don't hesitate to let us know!
          Review Author Icon

          anonymous

          Resident ā€¢ 2018 - 2019

          11/24/2019

          Rent is "affordable" and thus brings in a "wide variety" of individuals. I'll leave that for you to interpret. My neighbors literally smoke weed and cigarettes IN THEIR APARTMENT every day which MAKES MY APARTMENT CONSTANTLY SMELL LIKE WEED AND CIGARETTES. GROSS. I complained toā€¦Ā See More >
            Manager

            11/25/2019

            ARIUM Pinnacle Ridge
            We'd like to personally apologize that you haven't enjoyed your stay with us. We would like the opportunity to address your concerns. Please reach out to us directly at Residentservices@ARIUMliving.com when you have a chance. Thank you, and we look forward to hearing from you.
            Review Author Icon

            anonymous

            Resident ā€¢ 2018 - 2019

            9/16/2019

            Worst apartment I have ever seen. All the 5 star reviews are fake, if someone put good review, they will get $50 reward. Only you will get consideration and impress while you are doing apartment tour. Once you became resident they will not hear youā€¦Ā See More >
              Manager

              9/18/2019

              ARIUM Pinnacle Ridge
              We'd like to personally apologize that you haven't enjoyed your stay with us. Please reach out to us at pinnacleridgeapartments@newhome1.com and let us know how we can better meet your needs as a resident. We look forward to hearing from you.
              Review Author Icon

              anonymous

              Resident ā€¢ 2018 - 2019

              8/1/2019

              Everything at Arium is really good *except* --- the luxer one package management service really sucks. There is *no* way to opt out of the service. Wanting to get a heavy package delivered directly to the apt relies on the archaic method of emailing theā€¦Ā See More >
                Manager

                8/8/2019

                ARIUM Pinnacle Ridge
                We regret to hear that you had this experience with us. Thank you for your feedback on this matter. We are always striving to improve the ARIUM Pinnacle Ridge experience, and feedback like yours on community features helps us to accomplish this. We'd like to improve your experience; please reach out to us at WeListen@ARIUMliving.com so we may work to improve your experience. We look forward to hearing from you!
                Review Author Icon

                Resident 668011

                Verified Resident ā€¢ 2019

                7/22/2019

                Just moved in and I'm very happy with my apartment. The staff is very friendly and helpful. Many of the residents are friendly and will at least so hi when you pass them. Pool is very nice and neighborhood as a whole feels very safeā€¦Ā See More >
                  Manager

                  7/24/2019

                  ARIUM Pinnacle Ridge
                  Thank you for the kind words about our staff and the community as a whole! Please let us know if there is anything else we can do for you; we are more than happy to help!
                  Review Author Icon

                  Resident 656554

                  Verified Resident ā€¢ 2019

                  6/24/2019

                  This apartment complex is very close to where I will be working soon and the commute is amazing. There are multiple outlet malls and grocery stores nearby. This apartment complex has excellent amenities. I greatly appreciate the office and facility management staff.

                    Manager

                    6/26/2019

                    ARIUM Pinnacle Ridge
                    Your satisfaction is a big point of emphasis for us, so we're happy you appreciate us! Please let us know if there is anything else we can do for you; we are more than happy to help!
                    Review Author Icon

                    Resident 654679

                    Verified Resident ā€¢ 2017 - 2019

                    6/19/2019

                    Outstanding, very satisfied, professional staff and clean environment. Very quiet area and neighborhood which enables tenants to rest. In close proximity to restaurants, shopping malls, hospitals and universities

                      Manager

                      6/20/2019

                      ARIUM Pinnacle Ridge
                      We appreciate your positive review of your recent experience in our community! We're so happy to know that you've enjoyed your stay at ARIUM Pinnacle Ridge so far.
                      Review Author Icon

                      Resident 651970

                      Verified Resident ā€¢ 2019

                      6/12/2019

                      After reading reviews on Facebook, I thought this would be a perfect place to live! My husband and I toured and the staff was very helpful and accommodating to our budget and needs. We have greatly enjoyed living here!

                        Manager

                        6/19/2019

                        ARIUM Pinnacle Ridge
                        We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
                        Review Author Icon

                        Resident 628638

                        Verified Resident ā€¢ 2018 - 2019

                        4/17/2019

                        Excellent service, secure community. I always get prompt answers and support when needed from the knowledgeable and very professional team managing the properties in the community. Would definitely recommend to others

                          Manager

                          4/25/2019

                          ARIUM Pinnacle Ridge
                          It's so gratifying to know you're enjoying your stay at ARIUM Pinnacle Ridge! Thank you for the recommendation, and have an amazing day!
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2016 - 2017

                          4/11/2019

                          At the end of the lease I needed to move and cleaned the apartment completely. Their 3rd paty cleaning service arrived and told them that the place needed cleaning. Clearly they wanted business so admin charged me $300 dollars from my deposit without even asking.ā€¦Ā See More >
                            Manager

                            4/22/2019

                            ARIUM Pinnacle Ridge
                            It's upsetting to hear that you did not receive the top-notch service we strive to provide. We strive to make the transition of moving in and out of cour community easier with these services, so we're upset to hear this wasn't the case in your experience. If you'll give us the opportunity, we'd like to help work through these issues with you. Please reach out to us at WeListen@ARIUMliving.com and help us get a more detailed understanding of these issues.
                            Review Author Icon

                            Resident 625099

                            Verified Resident ā€¢ 2019

                            4/8/2019

                            Great and helpful staff! They go above and beyond to help make the moving process easy! Any questions I had were answered promptly! Any updates were given to me via email with replies in no time! Would highly recommend Justin Hobgood for any leasing questions!!!

                              Manager

                              4/17/2019

                              ARIUM Pinnacle Ridge
                              We're happy you found our staff to be so supportive during your experience here at ARIUM Pinnacle Ridge! Thanks for the recommendation, and have an amazing day!
                              Review Author Icon

                              Resident 617849

                              Verified Resident ā€¢ 2019

                              3/20/2019

                              Wonderful, in a word Except requiring 200 words is inflexible and dumb and annoying and off-putting and offensive and pointless and tiring and changes my attitude and pusses me off and smacks of some stupid requirement....I made 200??

                                Manager

                                3/25/2019

                                ARIUM Pinnacle Ridge
                                We're glad to hear you're enjoying your stay at ARIUM Pinnacle Ridge. Thank you for taking the time to leave us this feedback; we hope you have a great day!
                                Review Author Icon

                                Icolon

                                Resident ā€¢ 2016 - 2019

                                3/12/2019

                                I hate living here. I lived here for almost 4 years. I love it up until this point. My neighbors downstairs bought roaches with them. Now it's in my apartment.I've been going through this from November to March. They are supposed to spray every week.ā€¦Ā See More >
                                  Manager

                                  3/15/2019

                                  ARIUM Pinnacle Ridge
                                  We take all issues and concerns very seriously and are constantly working towards building a better community. Your satisfaction is our number one concern and we hate to see any of our residents lower their expectations due to disappointing experiences. We're disappointed to hear that your pest issue has not yet been resolved; let us make things right. If you'd like to reach out to us at WeListen@ARIUMliving.com we can better assist you in fixing this issue.
                                  Review Author Icon

                                  Resident 599850

                                  Verified Resident ā€¢ 2018 - 2019

                                  2/2/2019

                                  The staff at Arium are incredibly receptive and responsive. They made the move in process so smooth, and continue to raise the bar in customer service. We could not be happier here. If an issue comes up, maintenance is rapid and responsive. We would recommendā€¦Ā See More >
                                    Manager

                                    2/5/2019

                                    ARIUM Pinnacle Ridge
                                    We're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                                    Review Author Icon

                                    Resident 598235

                                    Verified Resident ā€¢ 2019

                                    1/29/2019

                                    When moving to the area, I looked into a number of appartments. Arium community is clean, well kept, very quiet. I appreciate the gated community. The staff was very helpful and friendly during the application and move in process. Love the wooded location.

                                      Manager

                                      2/4/2019

                                      ARIUM Pinnacle Ridge
                                      We appreciate your positive review about your recent experience with us! It's so gratifying to know you're enjoying your stay at ARIUM Pinnacle Ridge. We do it all for you.
                                      Review Author Icon

                                      Resident 598142

                                      Verified Resident ā€¢ 2019

                                      2/1/2019

                                      It is an excellent place to live! I just moved here and the staff (Brittany and Justin) are really very nice and very helpful! Excellent staff! They are always asking if you need any help or if everything is ok with your apartment! The sameā€¦Ā See More >
                                        Manager

                                        2/4/2019

                                        ARIUM Pinnacle Ridge
                                        Thank you for your kind review; we are happy to pass along your comments to the team here at ARIUM Pinnacle Ridge! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                                        Review Author Icon

                                        Resident 598035

                                        Verified Resident ā€¢ 2017 - 2019

                                        1/28/2019

                                        The complex is safe, clean and well kept. I love living here. Complex goes out of their way to create fun activities for the community. The property manager is great and hands on. I would recommend this property to anyone.

                                          Manager

                                          2/4/2019

                                          ARIUM Pinnacle Ridge
                                          We're happy you found our staff to be so supportive during your experience here at ARIUM Pinnacle Ridge! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                                          Review Author Icon

                                          Resident 584348

                                          Verified Resident ā€¢ 2017 - 2019

                                          7/15/2019

                                          Our experience so far has been great. The maintenance team deserves special mention. They handle all your requests very promptly. The entire community is neat and clean. The only issue that I have is about the gym. The cardio equipment (e.g., treadmill) is not wellā€¦Ā See More >
                                            Manager

                                            12/18/2018

                                            ARIUM Pinnacle Ridge
                                            We'd like to thank you for taking the time to give us some feedback; constructive criticism helps us improve the Arium Pinnacle Ridge experience for you and your neighbors! Please don't hesitate to alert us to any areas you feel need immediate attention and we'd be happy to assist.
                                            Review Author Icon

                                            Resident 571602

                                            Verified Resident ā€¢ 2018

                                            11/15/2018

                                            I moved in this month EVERYONE has been very helpful The maintenance man came and fixed couple of things right away. I am very happy that it was very clean and I've only seen a couple of spiders. I have three children and I don'tā€¦Ā See More >
                                              Manager

                                              11/18/2018

                                              ARIUM Pinnacle Ridge
                                              We're happy you took time out of your day to leave us such a great note! Input like yours is extremely motivating and valuable to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                              Review Author Icon

                                              Resident 564376

                                              Verified Resident ā€¢ 2018

                                              10/30/2018

                                              Great community, staff was extremely helpful in finding the perfect apartment to fit my needs. The grounds are beautiful and the apartments have been updated with all modern appliances. Love everything about it so far!

                                                Manager

                                                11/5/2018

                                                ARIUM Pinnacle Ridge
                                                Thank you for the kind words! It's rewarding to know you are satisfied and that our hard work is paying off. It's so gratifying to know you're enjoying your stay at Arium Pinnacle Ridge. We do it all for you.
                                                Review Author Icon

                                                Resident 548767

                                                Verified Resident ā€¢ 2018

                                                9/28/2018

                                                all of the staff seemed friendly enough. quick responses for text and email communications. I liked that all my questions were answered promptly when I came to tour the apartment. I liked that it is gated.

                                                  Manager

                                                  10/2/2018

                                                  ARIUM Pinnacle Ridge
                                                  Thank you so much for rating ARIUM Pinnacle Ridge five stars! Here at our community, we strive to welcome all who enter our community and we are so pleased to see we impressed you on the tour. We greatly appreciate your kind words, and please don't hesitate to call should you have any questions.
                                                  Review Author Icon

                                                  Resident 544299

                                                  Verified Resident ā€¢ 2018

                                                  9/17/2018

                                                  Great experience and support with search, leasing, and move in. Staff got my apartment ready with a quick turn around a day early and adjusted lease due to hurricane. Great location. Nice surroundings of woods and close to great services.

                                                    Manager

                                                    9/19/2018

                                                    ARIUM Pinnacle Ridge
                                                    We're so pleased to read that we were able to help make your move to ARIUM Pinnacle Ridge a smooth and easy transition despite a hurricane threat. We know that moving can be a stressful time and inclement weather certainly adds strain to the circumstances so we wanted to make sure that we did everything on our end that we could to meet your needs. It sounds like you're enjoying yourself here thus far and we're sure you'll continue to fall in love with your new home as time progresses. We wish you a long and happy stay here!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Bike Racks
                                                    • Business Center
                                                    • Car Wash Location on Site
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Gated Access
                                                    • Oversized Closets
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Premium Countertops
                                                    • Public Transportation
                                                    • Spacious Living Room
                                                    • Sports Court
                                                    • Stainless Steel Appliances
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Valet Trash Service
                                                    • Volleyball Court
                                                    • Wi-Fi in Amenity Areas
                                                    • Wood Floors
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Welcome home to ARIUM Pinnacle Ridge with the convenience of location and the lifestyle of luxury. Our gated community offers 1 and 2 bedroom apartment homes with large floor plans and impeccably designed interiors. Our apartment homes boast desirable features including built-in wine racks and oversized walk-in closets. In select homes, enjoy brand new upgrades complete with stainless steel appliances and wood-style flooring. Our amenities are unbeatable. Take a swim in our resort style pool with sundeck and complimentary Wi-Fi or head to our 24-hour fitness center with cardio studio or our lighted tennis court. Your four-legged family member is welcome as we accept large dogs! We are within minutes of Duke University and hospital, Fuqua School of Business and Blue Cross/Blue Shield. You will be close to great shopping with Target and Harris Teeter right around the corner and all of the best restaurants Durham, North Carolina has to offer. Come visit us today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 04/12/2018
                                                    Q:Ā I have looked into this apartment complex, and my daughter is thinking about moving out here. However, she is getting two different conversations, with two different people. Who is the present property manager, is it Kelsey Boggs or Chris Lanehan, because Kelsey Boggs stated that she was the property manager and I was told by a resident that Chris was the property manager.
                                                    Anonymous
                                                    Answered on: 04/12/2018
                                                    A:Ā Kelsey is the assistant property manager but communicates more directly with residents than Chris.
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 04/12/2018
                                                    A:Ā Only if theyĆ¢ā‚¬ā„¢re loud
                                                    Anonymous
                                                    Answered on: 04/12/2018
                                                    A:Ā Yes
                                                    Solankie
                                                    Answered on: 04/12/2018
                                                    A:Ā Yes

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    In response to Covid-19, our leasing office is closed to the public, but we are still here to serve you through email & phone. Virtual tours are available to show you your new home! MOVE-IN BY OCTOBER 31,2020 AND RECEIVE WAIVED APP AND ADMIN FEE! CONTACT OUR OFFICE FOR MORE DETAILS. *LIMITED SPOTS AVAILABLE*

                                                    Check Availability

                                                    ARIUM Pinnacle Ridge

                                                    March 2024

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                                                    ARIUM Pinnacle Ridge is a 634 - 1,004 sq. ft. apartment in Durham in zip code 27707. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Chapel Hill, Morrisville, Carrboro, Hillsborough, and Cary.

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