Southpoint Crossing formerly Archstone Southpoint
AVERAGE RATING
recommended by:
35%
overall rating:
35%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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Satisfaction Survey Results Are In
From: southpoint@sdbell.comDate posted: 2/15/2006
Years at this apartment: 2006 - 2006
4 responses
I would like to thank our residents that recently responded to the satisfaction survey. It is our desire to provide a wonderful living experience for all of our residents and will continue to do so with the feedback that was provided to us during this survey. Below are the results:
Office Staff:
Excellent 78% Good 22% Fair 0% Poor 0%
Maintenance Staff:
Excellent 78% Good 22% Fair 0% Poor 0%
Cleanliness of Grounds:
Excellent 55% Good 32% Fair 10% Poor 0%
Service request handled promptly:
Yes 94% No 3% N/A 3%
Service request handled to your satisfaction:
Yes 94% No 3% N/A 3%
Do you feel the maintenance staff cares about your needs:
Yes 94% No 3% N/A 3%
Is the office staff attentive to your needs:
Yes 100% No 0%
Do you feel welcome in the office:
Yes 100% No 0%
Would you recommend our community to your friends:
Yes 100% No 0%
Which of the following statements best describe your feelings about our community:
I think it is great 29%
I am very satisfied 68%
I am somewhat satisfied 3%
Not at all satisfied 0%
Pamela Norris
Property Manager
Southpoint Crossing
919-544-6995
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User Responses |
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| From: surf754 | Date: 02/25/2006 |
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Pam you results from the survey are hilarious. Is the office staff attentive to your needs: Yes 100% No 0% Do you feel welcome in the office: Yes 100% No 0% Would you recommend our community to your friends: Yes 100% No 0% Which of the following statements best describe your feelings about our community: I think it is great 29% I am very satisfied 68% I am somewhat satisfied 3% Not at all satisfied 0% I know for a fact I checked no for all of them. |
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| From: pnorris | Date: 03/16/2006 |
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If you would like to provide me with your name or apartment number I will contact our regional office and have your survey researched. Sincerely, Pamela Norris Property Manager, Southpoint Crossing 919-544-6995 Office PNorris@sdbell.com |
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| From: apartmentnazi | Date: 07/19/2006 |
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Now this is a nice approach. I applaud the survey! I dunno many apartments that actually do this!
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| From: yonder | Date: 06/06/2007 |
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The survey results are faked. They discard the negative surveys. Then they come to sites like this with fake accounts and write some fake 5-star reviews to boost their numbers.
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Up to: Southpoint Crossing (formerly Archstone Southpoint)
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