The management office has several times made unreasonable decisions or enforced unreasonable rules in a legalistic way counter to common sense. You pay a premium here but the customer service is terrible and they try to soak you for every last possible but little-advertised fee. They are not pleasant or helpful. The apartments are nice but poorly designed in many ways (recycling is difficult, not all floors have trash chutes, there is no way to get in the front door after hours, the mailbox location causes traffic jams, the pool configuration makes it impossible to swim laps, movie theater does not allow you to navigate DVD menus, etc.). The only reason I have stayed so long is that the location is great, but I wish I'd had other similarly situated options. I don't recommend this place.

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