4405 Waterford Valley Drive, Durham, NC 27713
888-375-7185 ext 3644  WEBSITE save favorite
AVERAGE RATING
recommended by:
38%

overall rating:
2.1
3.0
2.98 Parking:
2.5
2.5 Maintenance:
2.5
2.48 Construction:
2.6
2.6 Noise:
2.9
2.88 Grounds:
2.6
2.56 Safety:
2.3
2.3 Office Staff:
< | >

dishonest staff

From: etznab
Date posted: 7/16/2003
Years at this apartment: 2000-01-01 - 2002-01-01
 

I got it in writing that my apartment would be painted if I renewed my lease for one year instead of the six months I originally planned. It never was.

At the end of my second year I did not sign a new lease. I was told verbally I could stay on a month to month lease at a higher monthly premium and I agreed. For three months I made the new payments and my checks were cashed. Next mid month I was told, that they had quoted me the wrong price. Not only would I have to pay a higher premium in the future (which I recognize is their right on a monthly lease) but they insisted I pay the difference for the past three months that "I underpaid."

I immediatley gave them notice to move out in writing at the end of the month. Then they sent me a bill for an additional months rent for not giving them sufficient notice.

They eventually relented in this, after I pointed out that their own written lease states that in case of a rental increase, a tenant is exempt from the standard month in advance notification requirement provided notice is given within 10 days of being informed of a rental increase. But it took several calls to different people in the management home office (not just the rental office on site) to concede that point.



Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
5 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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