Puller Place at Carolina Forest
100 Delany Drive,
Jacksonville,
NC
28546
866-367-6634 save favorite
866-367-6634 save favorite
AVERAGE RATING
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Highly Recommended
From: HoosierGirlAndBoyDate posted: 3/3/2007
Years at this apartment: 2006 - 2007
2 responses
I would highly recommend Puller Place @ Carolina Forest.
We have experienced some of the same "issues" as the others that have complained about, but I think these people are being a little unreasonable.
It WAS a bother to wait to get into our apartment, but that was in NO WAY the management's fault. The management has always been incredibly helpful and friendly any time we needed anything, or had a special request. They understood our frustrations and did the best they could with the resources they had.
Now that the apartments are completely finished, we don't have any problems (ex. Construction vehicles parked, paving issues, etc.)
There is PLENTY of parking here for tenants. The problem with parking falls into the hands of a few irresponsible tenants who disrespectfully direct their guests to use the parking in front of their building, instead of telling them to park further away. AGAIN, not a problem with management...it's a problem with your neighbors. Take it up with them. Everyone has a parking sticker. If they don't, call and have them towed.
I would say the noise level is very quiet. We did have some issues with our neighbors being loud. We complained to the office heavily, and now, the problem was taken care of. Since construction is gone, we don't have any problems with noise early in the mornings!
The grounds are taken care of, and have REALLY come along in the last year. There is a problem with pet waste in some areas, especially around the newest buildings in the back. Staff cleans up after these irresponsible pet owners, and has posted to clean up after your pets, with a fee if you get caught. Landscaping is great, and is truly exceptional considering the newness of the area.
I don't have a problem at all feeling unsafe here. I feel completely at ease, even when my husband is working late, TAD, or deployed.
They have added more maintanence men in recent months, and everything seems to be repaired and kept up in an efficient manner.
There have been several people in and out of the office staff over the year, but I can say that is for the best. The old faithful management team has been nothing but reliable and true to their residents. They host parties holiday after holiday, for all us, sometimes only having a small portion show up. They have stayed late in the office for me, when I was late getting home from work, answered the phone after hours, helped me when I had extra "guests", like my parents or grandparents staying in town with us for a month, and all in all went above and beyond anything that is expected of them. I will be really sad to leave when we move.
OVERALL, I would totally recommend Puller Place. I think this apartment community has been through the wringer with residents unsound complaints, and really deserves a little more credit than it has been given.
Again, since construction is gone, the only complaints that are somewhat reasonable stem from irresponsible residents, and not the management staff.
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User Responses |
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| From: Anonymous | Date: 03/30/2007 |
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Of course you would say all these things, b/c your work there! It is so easy to tell! We understand that some things are not your fault, but you can do so extra work instead of sitting on your but to help the matters!!!!! We just want a management team that we can trust and rely on! That's not too much to ask for!!!!!! Please stop being so stuck up also! Your customer service is horrible!!!! That would probably make more people like you and understand more about the certain issue they have and why!!!!
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| From: Anonymous | Date: 06/08/2007 |
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I can't say that agree with everything that Hoosiergirlandboy had to say. We moved in at the beginning of March and everything was great. However, I've started to notice things that make me wonder where my $870 a month in rent is going. The grounds are awful. No one cleans up after they make a mess. And I would much rather look at dog poop than cigarette butts and trash. There is still NO grass in the courtyard and it looks like nothing is being done to fix it. There are still no grills that have been promised for so long. The tanning bed doesn't tan (and trust me, I'm European and as white as they come). And to top it all off the pet fee is $375! Non refundable! And an additional $30 a month afterwards. It doesn't even cost that much a month to feed my dog! So tell me, where is all that money going? Because its definitely not going into the complex....more like the staff's own pocket.
Thank god for soldiers and sailors act so we can get the hell outta here!
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