Tarheelguru... you frequent this site because!'! You must be one of the losers Candice, Candy whoever'! is talking about that needs to get a life.

As for you Candy (the originator of the previous message, lets be serious...) there is PLENTY of validity to requiring a safe and clean place to live... I dont understand your thinking. I think complaints for that are warranted dont you!' No compensation doesn't substitute for it, but it is a BIG part of customer service. When you have screwed up as much as this place has you should spare no expense to make sure your residents are happy. I think a month's rent isn't too much to ask for the potential of walking down the stairs and having them collapse. In fact, I think it requires more woudn't you agree' If you have such a disrespect for your tennants personal safety and sanitary environment, then why don't you let them out of there leases!' apparently they aren't very good residents by your account. And lets be serious here, there is A HUGE difference between a "wind draft" from the woods and a landing potentially falling and killing someone. Or mold infesting an apartment and making someone very ill. It takes a sick mind to downplay things like that... or maybe a desperate one... Candy you and your job are suspect.

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