Brookefield Apartments
#5,416 #53 #433

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Brookefield Apartments

2400 Cluette Drive, Raleigh, NC 27615
(629 Reviews & Surveys)
$1,199 - $1,639/mo
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Move-In Specials

Apply by 3.25 and receive $500 off your 1st month's rent on select renovated apartments. Hurry, specials won't last long! *Restrictions apply

Floor Plans & Pricing

1 Bedroom

Pullen Renovated

1 Bed, 1 Bath | 685 sq. ft.

$1,199 - $1,479

5 Available Units

See Floor Plan Details

Pullen

1 Bed, 1 Bath | 685 sq. ft.

See Floor Plan Details

2 Bedrooms

Cameron Renovated

2 Beds, 2 Baths | 1,006 sq. ft.

$1,399 - $1,639

4 Available Units

See Floor Plan Details

Cameron

2 Beds, 2 Baths | 1,006 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.7

Safety

4.1

Office Staff

4.9

Maintenance

4.9

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

11

Manager’s Review Engagement

C

Percentage of reviews responded to

54.55%

Manager’s Review Reply Time

F

Average time to respond to reviews

77.91 days

View Community Timeline
View Community Timeline

Brookefield Apartments Reviews

(140)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 885086

Verified Resident 2024

3/5/2024

It is mostly quiet and peaceful, which is what I need. The local staff is a delight to talk with. They answered any questions and concerns I had, and followed up with me. They gave me everything in a proper time table to calculate when… See More >
    Manager

    3/9/2024

    Brookefield Apartments
    Verified Resident, thank you for taking the time to write such a great review! We are pleased to hear how much you love your new home and the community! Please contact us if there is anything you need. Sincerely, Stephanie
    Review Author Icon

    Resident 1223700

    Verified Resident 2023 - 2024

    2/5/2024

    It's a quiet and safe community with a maintenance staff who responds and repairs things quickly. I also enjoy the pool and fitness facilities. I also like the fact that it's very close to the Greenway

      Manager

      2/7/2024

      Brookefield Apartments
      Dear Valued Resident, Thank you so much for the kind words. We are glad you are enjoying your time at Brookefield. Please reach out to us in the future if you need anything. Kindest Regards, Stephanie Community Manager
      Review Author Icon

      Resident 1214424

      Verified Resident 2023 - 2024

      1/5/2024

      My experience at this community has been so great so far. I love the location of this community, it's very peaceful and quiet. The ladies that work in the leasing office have been the best! They made me feel so comfortable and excited to live… See More >
        Review Author Icon

        Resident 1213275

        Verified Resident 2023 - 2024

        1/1/2024

        This is a very nice quiet, small, and older complex. I really like it is smoke free and accessible to the grocery store, fast food, and the Highway. The management and maintenance team are friendly and courteous.

          Updated Review

          Review Author Icon

          Resident 1183926

          Verified Resident 2023

          12/25/2023

          Very peasant and quiet. We moved here for the convenience of being close to 540. This is perfect. It is quick to run errands and shop. Nice pool and outside area to walk the dogs as well!!! Mixed community of tenants that are friendly.

            Updated Review

            Review Author Icon

            Resident 1047203

            Verified Resident 2022 - 2023

            11/20/2023

            Brookefield apts is a great apartment complex. Some neighbors mess it up for others that live here I live in bldg 2501 and constantly I see my fellow neighbors leave their trash outside of their door. I don't think this is a sanitary practice as… See More >
              Manager

              12/15/2023

              Brookefield Apartments
              Verified Resident, thank you for taking the time to let us know. We work hard to keep Brookefield clean. We have steps in place to ensure this is no longer happening. Any additional questions please email me at Brookefieldmgr@hrpliving.com or call 919-676-5747. Sincerely, Stephanie, Community Manager
              Review Author Icon

              Resident 1190347

              Verified Resident 2023

              10/17/2023

              Peaceful, well-maintained area, pretty grounds, very nice and clean apartment, and helpful, responsive staff. Love the pet-friendly atmosphere and dog park. Also very pleased with the general area and neighborhoods nearby. I just enjoy coming home here!

                Manager

                10/18/2023

                Brookefield Apartments
                Thank you so much for the kind words. Thank you for being a valued resident and calling Brookefield home. If there is anything that I can ever do for you, please feel free to contact us. Kindest Regards, Stephanie Community Manager
                Review Author Icon

                Resident 1186727

                Verified Resident 2019 - 2023

                10/4/2023

                Everything is excellent .like living here ..the community is very clean ..me gustas mucho .muy tranquilo .siente servicial .en oficina siempre est?n dispuesto ayudar ..estuve muy satisfecho los anos que viv? aqu?

                  Manager

                  10/18/2023

                  Brookefield Apartments
                  Thank you so much for the kind words. We love it here too! Thank you for calling Brookefield home! Kindest Regards, Stephanie Community Manager
                  Review Author Icon

                  Resident 1156014

                  Verified Resident 2022 - 2023

                  7/3/2023

                  Esta es una comunidad muy tranquila y limpia, muy agradable para vivir en familia, las personas de la administraci?n son muy amables y siempre est?n atentas a ayudar, est? muy cerca de supermercados y lo m?s importante es que la escuela m?s cercana es una… See More >
                    Review Author Icon

                    Resident 1152415

                    Verified Resident 2023

                    6/21/2023

                    Brookefield Apartments are a pleasant place to live. Great location - close to the highway, shopping and food. The buildings are older but some are updated and the maintenance staff is pretty good about tending to repairs. Quiet and seemingly drama-free.

                      Updated Review

                      Review Author Icon

                      Resident 857826

                      Verified Resident 2010 - 2023

                      4/12/2023

                      Great place to live. Quiet and very well maintained grounds. Staff in office and maintenance very professional. Plenty of parking, too. Only negative is radio reception varies from good to poor due to nearby power lines.

                        Manager

                        4/14/2023

                        Brookefield Apartments
                        Dear Valued Resident,Thank you for sharing such kind words about Brookefield Apartments. If there is anything else we can do to make it even better please feel free to come by the office and let us know.- Tori Johnson, Community Manager
                        Review Author Icon

                        Resident 1115539

                        Verified Resident 2023

                        2/22/2023

                        We were looking online at a lot of different places. I came across Brookefield apartments. Most of the time the pictures look better than the actual place, so I did a drive thru and was totally amazed at how well kept and true to the… See More >
                          Manager

                          3/15/2023

                          Brookefield Apartments
                          Dear Valued Resident,Thank you for the wonderful words about our community and your smooth move in process. We are so happy that you choose Brookefield to be your home! If there is anything we can do to make your time living here even better feel free to come by the office or give us call at 919-676-5747. Thank you,Tori Johnson, Community Manager at Brookefield
                          Review Author Icon

                          Resident 1112435

                          Verified Resident 2022 - 2023

                          2/12/2023

                          Positive Friendly staff , quiet neighborhood, nice apartment gym, big apartment, maintenance will respond within 24 hrs to work requests Negative A lot of maintenance/work requests needed my first 2 months living here including: leaking toilet, leaking ceiling in one bathroom, and extremely loud generator. Some maintenance needed… See More >
                            Manager

                            2/15/2023

                            Brookefield Apartments
                            Dear Valued Resident,Thank you for your review! We will continue to deliver the best customer service and maintenance at Brookefield Apartments and appreciate your feedback. I hate to hear that you experienced those work orders when you moved in but we are committed to making sure everything is resolved within a timely manner. If you wish to discuss this further, feel free to come by the office or give us a call at 919-676-5747.Thank you!Tori JohnsonCommunity Manager Brookefield Apartments
                            Review Author Icon

                            Resident 1109516

                            Verified Resident 2023

                            2/6/2023

                            This is a great apartment complex to move into. The people that work at the office are very helpful and so friendly. Moving in was extremely easy thanks to them. I would recomm and this apartment complex to anyone

                              Manager

                              2/15/2023

                              Brookefield Apartments
                              Dear Valued Resident,Thank you so much for the kind words. The entire team at Brookefield makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. We love to hear that you had an easy move and we hope that you enjoy calling Brookefield Apartments your home! If there is anything that I can ever do for you, please feel free to contact me.Thank you,Tori JohnsonCommunity Manager Brookefield Apartments
                              Review Author Icon

                              Resident 1099272

                              Verified Resident 2022 - 2023

                              1/2/2023

                              Tranquilo, agradable , campestre, sin ruido, amables, buenos caminos, buenas zonas campestre, faltan m?s juegos para ni?os, m?s integraci?n con la comunidad, actividades conjuntas, y de resto todo bien

                                Manager

                                1/5/2023

                                Brookefield Apartments
                                Thank you for the 5 star review! We are happy to know that you are enjoying your home here at Brookefield Apartments and can't wait to see you at our next resident event!¡Gracias por la revisión de 5 estrellas! Nos complace saber que está disfrutando de su hogar aquí en Brookefield Apartments y estamos ansiosos por verlo en nuestro próximo evento para residentes.Thank you,Tori Johnson, Community Manager
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                                Resident 1094710

                                Verified Resident 2021 - 2022

                                12/15/2022

                                It is reasonably quiet apartment complex. A bit congested where my apartment is. People move in and out frequently it seems. Things in the apartment are constantly needing attention. If I made a work order for every time something went wrong, someone would be in… See More >
                                  Manager

                                  1/5/2023

                                  Brookefield Apartments
                                  Dear Valued Resident,Your feedback is very valuable to my team and I here at Brookefield Apartments. I truly believethat as part of our commitment to offering the finest customer service, we can learn and growas a community now that this concern has been brought to my attention. I would love toschedule a time to sit down with you and further discuss your concerns about maintenance and your work orders.Please let me know when you are available. I can be reached at 919-676-5747 orbrookefield@hrpliving.com. I hope to hear from you soon.Kindest Regards,Tori Johnson, Community Manager
                                  Review Author Icon

                                  Resident 1080248

                                  Verified Resident 2022

                                  10/31/2022

                                  Apartments are very quiet and nice. Service with maintenance and the office is always super quick and helpful. The complex is always clean and the amenities are incredibly convenient. We have never had an issue here.

                                    Manager

                                    11/15/2022

                                    Brookefield Apartments
                                    Dear Valued Resident,Thank you so much for the kind words. The entire team at Brookefield Apartments makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Brookefield home. If there is anything that I can ever do for you, please feel free tocontact me at 919-676-5747 or brookefield@hrpliving.comKindest Regards,Tori Johnson, Community Manager
                                    Review Author Icon

                                    Resident 1078753

                                    Verified Resident 2020 - 2022

                                    10/26/2022

                                    I thoroughly enjoy living at Brookefield Apts. The staff are polite, and respond quickly. The location of this complex is about a quarter mile from the 540 outer beltway which will take you anywhere in the Triangle area, including RDU. Very convenient!

                                      Manager

                                      11/1/2022

                                      Brookefield Apartments
                                      Dear Valued Resident,We are so happy to hear that you enjoy calling Brookefield Apartments your home! If there is anything else we can do to make your stay even better come by the office or give me a call, 919-676-5747.Best,Tori Johnson, Community Manager at Brookefield Apartments
                                      Review Author Icon

                                      Resident 1076426

                                      Verified Resident 2020 - 2022

                                      10/17/2022

                                      INCREASED RENT BEYOND WORDS.MAINTENANCE ISSUE WITH A TOILET FOR 17 MONTHS . RIDICULOUS. NOW HOT WATER HEATER AND THE STOVE HAS RUST SO SEVERE IN THE LIFTING TOP UNDER THE EYES ITS TOXIC .THETE ARE SO MANY BUGS NOW ITS MINDBLOWING PARKING LOTS NEED… See More >
                                        Manager

                                        11/1/2022

                                        Brookefield Apartments
                                        Dear Valued Resident,Your feedback is very valuable to my team and I here at Brookefield Apartments. I truly believethat as part of our commitment to offering the finest customer service, we can learn and growas a community now that this concern has been brought to my attention. I would love toschedule a time to sit down with you and further discuss your concerns about your work orders.Please let me know when you are available. I can be reached at 919-676-5747. I hope to hear from you soon.Kindest Regards,Tori Johnson, Community Manager at Brookefield Apartments
                                        Review Author Icon

                                        Resident 1073450

                                        Verified Resident 2022

                                        10/8/2022

                                        Tory is a excellent leasing manager who won handed a problem or situation responds quickly and efficiently and gets it done. The maintenance staff usually responds with an a day or two to any problems and fixes it I've had plenty of issues with an… See More >
                                          Manager

                                          10/13/2022

                                          Brookefield Apartments
                                          Dear Valued Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! We take pride in our customer service and speed so let us know if there is anything you ever need.Sincerely,Tori Johnson, Community Manager at Brookefield Apartments
                                          Review Author Icon

                                          Resident 1060983

                                          Verified Resident 2021 - 2022

                                          9/1/2022

                                          Excellent , enjoyable stay. cant think of anything else to say. Had fun . Keep it up. This is a problem . You dont need an essay to get my opinion . why dont you change this restriction ? I think then you will get… See More >
                                            Manager

                                            9/9/2022

                                            Brookefield Apartments
                                            Dear Valued Resident, thank you for taking the time to write such a great review even with the character minimum! We are pleased to hear how much you love your home and the community! Please contact us if there is anything you need.Sincerely,Tori JohnsonCommunity Manager at Brookefield Apartments

                                            Updated Review

                                            Review Author Icon

                                            Resident 877578

                                            Verified Resident 2017 - 2022

                                            6/13/2022

                                            When I first moved here in 2017, the property management was excellent. Over the years, the property has changed hands twice and the sense of community has gone downhill. The area itself is nice, quiet and safe and the neighbors are wonderful but… See More >
                                              Manager

                                              7/1/2022

                                              Brookefield Apartments
                                              Dear Valued Resident, Thank you for the kind words you had to say about the community, and we appreciate your thoughts regarding the management change. It is our goal to provide the finest customer service each and every day aspart of the LIVE IT! experience our company is fully committed to delivering. If you wish to discuss this matter further, we invite you to contact us at 919-737-7792 or brookefield@hrpliving.com. Thank you for calling Brookefield home. Sincerely, Tori Johnson, Community Manager
                                              Review Author Icon

                                              Resident 1022262

                                              Verified Resident 2017 - 2022

                                              5/4/2022

                                              Very nice, convenient place for me. Close to shopping, work, family, hospital, etc. Quiet neighborhood. Probably will be a quiet apartment unless you get upstairs neighbors like mine who make noise most nights until 2 a.m.

                                                Manager

                                                7/1/2022

                                                Brookefield Apartments
                                                Dear Valued Resident, thank you for taking the time to write such a great review!We strive to deliver an amazing experience every time! Please contact us if you would like to discuss your situation further. Sincerely,Tori Johnson, Community Manager

                                                Updated Review

                                                Review Author Icon

                                                Resident 875244

                                                Verified Resident 2011 - 2022

                                                3/19/2022

                                                We have loved living here and since leaving our own home in 2011 and moving into an apartment, the adjustment was made easier by Brookefield staff. Over the years, managers have changed, and now the property has new owners as of last year. Emily, our… See More >
                                                  Manager

                                                  3/29/2022

                                                  Brookefield Apartments
                                                  Dear Valued Resident, Words cannot even begin to express how much your kind words mean to the team at Brookefield Apartments. On a daily basis, we thrive to provide our residents with an extraordinary living experience and I thank you for the reminder that we have not fallen short of that goal. Thank you for choosing to call Brookefield home through the years. If there is anything we can do to elevate your living experience, please let me know. Sincerely, Emily Scruggs, Community Manager, Brookefield Apartments

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 902219

                                                  Verified Resident 2016 - 2022

                                                  3/14/2022

                                                  At this place I feel safe to go out walking. Very close to stores, doctors office buildings and parks. Great maintenance people here fix whatever goes wrong at your apartment quickly. Nice place to live.

                                                    Manager

                                                    3/19/2022

                                                    Brookefield Apartments
                                                    Dear Valued Resident, Thank you for calling Brookefield home. The team here thrives to provide our residents a '5-star' living experience and I am happy to hear we have not fallen short. I, too, love how convenient we are to shops, dining and parks. If there is anything we can do to elevate your living experience, please let me know. Sincerely, Emily Scruggs, Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Brookefield is a pet friendly community; we love our furry friends! There is a one-time non-refundable $350 pet fee for 1 pet and $500 for 2 pets. There is a $25 monthly pet rent per pet. Brookefield follows the National Restricted Breed List. Contact the office for further details.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Brookefield is a pet friendly community; we love our furry friends! There is a one-time non-refundable $350 pet fee for 1 pet and $500 for 2 pets. There is a $25 monthly pet rent per pet. Brookefield follows the National Restricted Breed List. Contact the office for further details.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Additional Storage Space Available
                                                    • Breakfast Bar
                                                    • Bright Open Floor Plan
                                                    • Built-in Microwaves
                                                    • Ceiling Fan
                                                    • DishWasher
                                                    • Dog Park
                                                    • Nature Trails to Falls Pointe Shopping Center
                                                    • Pet-Friendly Community
                                                    • Picnic Area with Pavilion
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony/Patio
                                                    • Refrigerator with Ice Makers
                                                    • Resident Car Care Center
                                                    • Roswell Lake Views
                                                    • Smoke Free Community
                                                    • Walk In Closets
                                                    • Wi-Fi at Pool and Clubhouse
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                                                    Leasing

                                                    Come home to Brookefield Apartment Homes, a tranquil enclave in Raleigh, NC, and enjoy life as it should be. Here you ll find a 1 or 2 bedroom home to fit your every need as well as amenities to promote a life of wellness, leisure and time well spent at home. Come visit a consecutive winner of Top Online Reputation in the Nation- Named Elite 1% Winner by J Turner Research, Brookfield Apartments.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Hawthorne Residential Partners

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 629 number of votes by renters, Brookefield Apartments is currently rated 4.7 out of 5 stars.
                                                    Brookefield Apartments is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Brookefield Apartments is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Brookefield Apartments is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Brookefield Apartments is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Brookefield Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Brookefield Apartments is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 54.5455% of their community reviews in the past year.
                                                    Managers have replied within 77.91 days to their community reviews in the past year.
                                                    Hawthorne Residential Partners
                                                    Dogs Allowed
                                                    Comments: Brookefield is a pet friendly community; we love our furry friends! There is a one-time non-refundable $350 pet fee for 1 pet and $500 for 2 pets. There is a $25 monthly pet rent per pet. Brookefield follows the National Restricted Breed List. Contact the office for further details.
                                                    Cats Allowed
                                                    Comments: Brookefield is a pet friendly community; we love our furry friends! There is a one-time non-refundable $350 pet fee for 1 pet and $500 for 2 pets. There is a $25 monthly pet rent per pet. Brookefield follows the National Restricted Breed List. Contact the office for further details.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Apply by 3.25 and receive $500 off your 1st month's rent on select renovated apartments. Hurry, specials won't last long! *Restrictions apply

                                                    Contact Property

                                                    Brookefield Apartments

                                                    March 2024

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                                                    Brookefield Apartments is a 685 - 1,006 sq. ft. apartment in Raleigh in zip code 27615. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,199 - $1,639. Nearby cities include Raleigh, Willow Spring, Cary, Garner, and Apex.

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