#12,198 #124 #871

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Andover at Crabtree

6200 Riese Drive, Raleigh, NC 27613
(140 Reviews)
$1,067 - $1,457/mo
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Move-In Specials

Receive 4 WEEKS FREE on ANY apartment! Grab this deal before it s gone! *Terms and Conditions Apply.

Floor Plans & Pricing

1 Bedroom

A5 - Platinum Renovation

1 Bed, 1 Bath | 850 sq. ft.

$1,222

5 Available Units

See Floor Plan Details

A3 - Platinum Renovation

1 Bed, 1 Bath | 700 sq. ft.

$1,237

5 Available Units

See Floor Plan Details

A1 - Platinum Renovation

1 Bed, 1 Bath | 478 sq. ft.

$1,137

3 Available Units

See Floor Plan Details

A5

1 Bed, 1 Bath | 850 sq. ft.

$1,067

2 Available Units

See Floor Plan Details

A4 - Platinum Renovation

1 Bed, 1 Bath | 847 sq. ft.

$1,327

2 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 700 sq. ft.

$1,092

1 Available Unit

See Floor Plan Details

A1

1 Bed, 1 Bath | 478 sq. ft.

See Floor Plan Details

A2

1 Bed, 1 Bath | 677 sq. ft.

See Floor Plan Details

A2 - Platinum Renovation

1 Bed, 1 Bath | 677 sq. ft.

See Floor Plan Details

A4

1 Bed, 1 Bath | 847 sq. ft.

See Floor Plan Details

2 Bedrooms

B2 - Platinum Renovation

2 Beds, 2 Baths | 960 sq. ft.

$1,442

5 Available Units

See Floor Plan Details

B3 - Platinum Renovation

2 Beds, 2 Baths | 1,025 sq. ft.

$1,457

5 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 960 sq. ft.

$1,217

1 Available Unit

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,025 sq. ft.

$1,317

1 Available Unit

See Floor Plan Details

B1 - Platinum Renovation

2 Beds, 2 Baths | 917 sq. ft.

$1,447

1 Available Unit

See Floor Plan Details

B1

2 Beds, 2 Baths | 917 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

D

Average time to respond to reviews

65 days

View Community Timeline
View Community Timeline

Andover at Crabtree Reviews

(140)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2020 - 2023

9/6/2023

For the sake of your mental health do not move here.

I’ve been a resident of Andover at Crabtree for 3 years and I’ve never experienced landlord harassment until the new management and maintenance staff started recently working here. My previous years of living here any issues I had with my unit was handled respectfully and… See More >
    Manager

    11/10/2023

    Andover at Crabtree
    Hi. Thank you for bringing this to our attention. We are dedicated to providing our customers with the best possible experience, and it appears we fell short in your case. We would be happy to discuss this further and find a solution that meets your needs. Please don't hesitate to reach out to us at 984-369-9218. Thank you,
    Review Author Icon

    anonymous

    Resident 2020 - 2023

    9/6/2023

    RECONSIDER MOVING INTO THIS COMMUNITY!

    Do not believe the fake reviews posted as they “enter residents into a raffle drawing to get a chance at a discounted rent for that month if you leave a great review about Andover at Crabtree” to boost their online ratings. Before considering moving here… See More >
      Manager

      11/10/2023

      Andover at Crabtree
      We are sorry to hear about your negative experience at Andover at Crabtree. We take all feedback seriously and strive to provide the best living conditions for our residents. We apologize for any communication issues you encountered and will address them with our staff. Please reach out to us at (984) 369-9218 so we can further discuss and resolve your concerns.
      Review Author Icon

      vandoraross@yahoo.com

      Resident 2018 - 2022

      6/23/2022

      The worst rental experience ever!

      The office manager lacks the basic ability to communicate verbally. When she’s faced with questions that she don’t have answers for she resorts to threatening to call the police because she says she’s feeling threatened. In addition she recently sent two workers/vendors to perform sheet… See More >
        Review Author Icon

        L_M329

        Resident 2021 - 2022

        1/30/2022

        I have had a wonderful experience in the apartment complex, so far. Staffs are helpful and friendly. Location is GREAT!!! I can walk to everything, well almost everything. I enjoy the amenities especially with the gym open 24/7.

          Manager

          1/31/2022

          Andover at Crabtree
          Thank you for giving us 5-stars review! Thank you for recognizing the team's hard work!
          Review Author Icon

          Ako88

          prospectiveVisited 2022

          1/22/2022

          I don't live here yet it's just my tour experience. As soon as we walked in the lobby, we were greeted and told to be seated. Since we had no appointment, figured we will be waiting for a long time or be turn away. But… See More >
            Manager

            1/24/2022

            Andover at Crabtree
            Hello Ako88, Thank you so much for taking the time to provide us a review. Please don't hesitate to reach out to me at AndoverPM@STYLresidential.com with any additional questions you may have for our beautiful Andover Community. Thank you!
            Review Author Icon

            Hockeyfan201

            Resident 2021 - 2022

            1/15/2022

            God awful place. The staff are the worst. Their prices make no sense, and they go up 250 or more after a year. Black mold in the apartment, old appliances, they don't respond or care about any of their tenants. They are nice on the… See More >
              Manager

              1/19/2022

              Andover at Crabtree
              Hello, Thank you for taking the time to provide us your feedback. I'm sorry to hear you had a unpleasant experience, but I really appreciate you bringing this issue to our attention. We'd like to learn more of your specific situation and make this right. Please feel free to contact me at AndoverPM@STYLresidential.com. We greatly appreciate you.
              1.0(1 rating)
              Review Author Icon

              anonymous

              Resident 2021

              12/27/2021

              They will charge you a number of fees after you move out. They'll find excuses to charge you for cleaning fees. completely unfair. Crooks and dishonest place. Do not rent here. Then they sent me through collections.… See More >
                Manager

                12/28/2021

                Andover at Crabtree
                Hello, We sincerely apologize that your experience has not reflected the experience we strive to create for our residents. We would love to set up a time to discuss your concerns, please contact us at andoverteam@STYLresidential.com or call/text us at 984-369-8286. We look forward connecting with you. Thank you.
                1.0(1 rating)
                Review Author Icon

                anonymous

                Resident 2019 - 2020

                4/4/2021

                I wouldn't recommend anyone move here. Here are just a few things we had to deal with while living here: - black mold - Constantly reoccurring roach infestation - Loud and noisy neighbors you could hear through paper thin walls - trash and broken glass… See More >
                  Manager

                  4/7/2021

                  Andover at Crabtree
                  We sincerely apologize that your experience has not reflected the experience we strive to create for our residents. We would love to set up a time to discuss your concerns, please contact us at 984-369-8286.
                  1.0(1 rating)
                  Review Author Icon

                  anonymous

                  Resident 2020

                  9/28/2020

                  I moved to this apartment complex because of the beautiful scenery and lovely ponds and thought that I would feel at home here. Unfortunately, though the landscape remains lovely, I have not felt as at peace with my place of residence as I had hoped.… See More >
                    Review Author Icon

                    anonymous

                    Resident 2019 - 2020

                    7/23/2020

                    Bugs are unreal here. Roaches can not even pay rent, least they can do. Months and months now we have bugs. Neighbors confirmed with me they have the same issue. Nothing can make you feel more insecure about home then bugs crawling on your food… See More >
                      Review Author Icon

                      anonymous

                      Resident 2019 - 2020

                      7/7/2020

                      It's an awful experience ever since I moved in believe me this is the worst apartment place in Raleigh nice location beautiful environments but worst maintenance team and irresponsible and unprofessional realtors staff Even mantenance team threaten you if call in for repairs more than… See More >
                        Manager

                        7/7/2020

                        Andover at Crabtree
                        Please contact the onsite Property Manager to discuss your outstanding maintenance issues and concerns so that we can take immediate appropriate action.
                        1.0(1 rating)
                        Review Author Icon

                        anonymous

                        Resident 2017 - 2020

                        7/6/2020

                        Sit down, grab your drink and snacks. Here comes the tea. Noise **is at okay standards. Really don't hear much from the neighbours especially with them having dogs. Sometimes there are residents that stand outside yelling or listening to loud music but oh well. Grounds… See More >
                          Manager

                          7/6/2020

                          Andover at Crabtree
                          The team at Andover is very sorry to see and read your review. We want to genuinely respond to your concerns and issues. Please contact the Property Manager directly so that we can discuss corrective actions and your outstanding maintenance requests. Since COVID, it has exasperated everyone with being only able to address emergency requests. With the opening up to Stage 2 in Raleigh, we have started the backlog of non-emergency requests. We have wonderful residents here at Andover and it is a beautiful, close-knit community. Again, we apologize for your dissatisfaction and the Andover team is committed to the success of the community. Please contact the onsite Property Manager to discuss how the team can make your residency at Andover more satisfactory. The Andover team cares about its residents and community. We work hard to make it a great place to live.
                          1.0(1 rating)
                          Review Author Icon

                          anonymous

                          Resident 2020

                          6/28/2020

                          I have been a renter in this community for over 12 years been thru many owners by far current owners and management staff are the worst. They are rude inconsiderate and make continuous mistakes all the time. I have had many complaints from numerous different… See More >
                            Manager

                            7/6/2020

                            Andover at Crabtree
                            The Andover at Crabtree team apologizes for not meeting our service expectations and we will identify and address the gaps that have happened during your numerous maintenance service calls. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our team. You are right, it should not have to take repeated calls and when leaks are involved we should address them immediately. The property manager will be following up with you immediately to get this resolved for you in a expeditious manner. Again we apologize for the repeated inconvenience and want to fix the issue as soon as possible. Follow up - Thank you for meeting with the Property Manager and the Maintenance Supervisor. We are happy that we were able to make sure the issues were resolved and take corrective measures to ensure that your service needs are met. Thank you for being a great neighbor!
                            1.0(1 rating)
                            Review Author Icon

                            anonymous

                            Resident 2018 - 2020

                            3/30/2020

                            When I first moved into this complex the staff were wonderful. Anything you needed they were on top of it courteous and professional. The complex was sold. Its been nothing but complete opposite. The staff in office completely changed, they know nothing. They always try… See More >
                              Manager

                              4/14/2020

                              Andover at Crabtree
                              We apologize for the poor service that you may have received. The maintenance and leasing office team do care a great deal about our community and its residents. We consider everyone to be good neighbors. We strive to handle all requests promptly and courteously. Please contact the Property Manager directly with your concerns that have not been resolved so that we can make sure that your needs are addressed. The property is going thru a dramatic change with new landscape designs and installations. Sometimes it can look a little rough when just starting out but you can see as it progresses it is coming together nicely and looks quite beautiful. The plantings include drought-tolerant perennials, shrubs, and trees that may be natives. We are very excited about the flowering perennials particularly, like hydrangea and lillies. We hope that maybe you will enjoy it too as the other amenity upgrades happen as well, including the second resident clubhouse and pool, the Pet Spa and additional fitness space.
                              1.0(1 rating)
                              Review Author Icon

                              Frank Zap

                              Resident 2008 - 2019

                              7/8/2019

                              Great job to the maintenance crew and the office crew for getting a work order done on my air conditioner...GREAT JOB ANDOVER TEAM !! There is never a problem that can't be fixed ..Their is someone on duty 24 hours a day, even on weekends… See More >
                                Review Author Icon

                                Kathrine_D995

                                Resident 2018 - 2019

                                4/9/2019

                                I love that this apartment complex is in a shaded area near a few ponds. It is quite a beautiful place! My husband and I have lived here for about two years now and have no complaints. The maintenance staff is quick to fix any… See More >
                                  Review Author Icon

                                  OliverAbreu

                                  Resident 2017 - 2019

                                  2/27/2019

                                  My wife and I have lived at Andover at Crabtree for two years, and while no community if perfect, the team at Andover has certainly won our praise for their quickness to address needs and attentiveness to our concerns. Andover is conveniently located, of course,… See More >
                                    Review Author Icon

                                    Shon_W

                                    Resident 2018 - 2019

                                    2/11/2019

                                    Just renewed my lease for a second year at this great complex. The staff is AWESOME. Very friendly and accommodating. The neighborhood is nice and quiet all the time. If there's any issues in your apartment, the maintenance staff is on it ASAP!… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2017 - 2019

                                      2/4/2019

                                      Hey there ! My husband and I are so excited to be here in this community. Actually we have been living in this awesome area for 2 years ago. Andover at Crabtree has a gorgeous team. We love our apartment :) Julie Ct apt 1F… See More >
                                        Review Author Icon

                                        patricia7714@gmail.com

                                        Resident 2019

                                        2/3/2019

                                        I moved back to Andover at Crabtree in December 2018. Office staff remembered me and my stay. We all know moving is a task, but the ladies in office made it very convenient for me due to my work hours. Thanks Andover at Crabtree for… See More >
                                          Review Author Icon

                                          Jtmcpherson

                                          Resident 2019

                                          1/21/2019

                                          I love living here. I just moved in December and the staff made my move in seemless...they r great. The apartment is so nice that i actually love coming home everyday. So thankful to them for there assistance...

                                            Review Author Icon

                                            Leslie_N

                                            Resident 2016 - 2018

                                            12/21/2018

                                            I have lived here for two years and I love it. The staff is kind and professional. The property is beautiful. My apartment is very spacious. A great place for a family. It's close to the mall and not too far from downtown.… See More >
                                              Manager

                                              12/26/2018

                                              Andover at Crabtree
                                              Leslie, thank you for taking time to leave such a nice review online. Our residents are the best!
                                              Review Author Icon

                                              Predmond627

                                              Resident 2018

                                              12/20/2018

                                              Love this place. So close to everything. Restaurants, shopping, grocery stores are all within walking distance. Leasing staff is nice too. I was late on a payment and they were so nice about it and gave me some extra time to pay. Inside the apartment… See More >
                                                Manager

                                                12/26/2018

                                                Andover at Crabtree
                                                We're so happy you've been enjoying your time here at Andover at Crabtree, Patrick. Our team loves being able to help you get the lovely living experience you deserve and if you have any questions, suggestions, or concerns, please let us know. Thanks again!
                                                Review Author Icon

                                                Gary_M755

                                                Resident 2017 - 2018

                                                12/18/2018

                                                I have lived here for 2 years I choose Andover because of its location, but grew to love it more due to the staff they are truly awesome. Plan on being here until I purchase my house in a couple of years.

                                                  Manager

                                                  12/26/2018

                                                  Andover at Crabtree
                                                  Thanks, Gary! We couldn't have asked for better feedback, and we greatly appreciate the time you've taken to share such a positive review for our beautiful community here at Andover at Crabtree! Thanks again for the glowing recommendation, and should you ever need anything, please do not hesitate to contact us here at the office. We'd be happy to help you!
                                                  Review Author Icon

                                                  Mark_C258

                                                  Resident 2018

                                                  12/18/2018

                                                  The maintenance staff works very diligently and in a timely manner and the leasing office was very helpful when picking the right apartment layout. It's also a beautiful neighborhood to go on runs and there are 2 ponds to enjoy while you sit down and… See More >
                                                    Manager

                                                    12/26/2018

                                                    Andover at Crabtree
                                                    Thank you so much for the kind words, Mark! We're so happy that you enjoyed your time with us and were impressed by our helpful staff and amenities. We appreciate the recommendation, and we hope you're doing well. Have a good day!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $50. Restrictions: 2 Pet Limit. See office for details. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $50. Restrictions: 2 Pet Limit. See office for details. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Free Weights
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Short Term Lease Available
                                                    • Storage Space
                                                    • Sundeck
                                                    Show Less
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                                                    Leasing

                                                    Welcome to Andover at Crabtree in Raleigh, NC! With a variety of one and two-bedroom apartment homes overlooking our private lake and greenway access, Andover provides residents newly renovated apartment homes with leading conveniences. We also offer a variety of exciting newly renovated amenities, including two pools, a fitness center, a clubhouse, a waterfront picnic area, and pet park, as a well as a private lake. We offer in-person tours, live video tours, and self-guided tours of the property. Contact us to schedule yours today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 11:00 AM - 04:00 PM
                                                    • Monday - Tuesday: 09:30 AM - 06:00 PM
                                                    • Wednesday: 09:30 AM - 08:00 PM
                                                    • Thursday - Friday: 09:30 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Magnolia Capital

                                                    B-
                                                    B-
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 140 number of votes by renters, Andover at Crabtree is currently rated 2.9 out of 5 stars.
                                                    Andover at Crabtree is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Andover at Crabtree is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Andover at Crabtree is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Andover at Crabtree is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Andover at Crabtree is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Andover at Crabtree is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 65 days to their community reviews in the past year.
                                                    Magnolia Capital
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $50
                                                    Restrictions: 2 Pet Limit. See office for details
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $50
                                                    Restrictions: 2 Pet Limit. See office for details
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Receive 4 WEEKS FREE on ANY apartment! Grab this deal before it’s gone! *Terms and Conditions Apply.

                                                    Contact Property

                                                    Andover at Crabtree

                                                    March 2024

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                                                    Andover at Crabtree is a 478 - 1,025 sq. ft. apartment in Raleigh in zip code 27613. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,067. Nearby cities include Raleigh, Willow Spring, Cary, Garner, and Apex.

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