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Shellbrook Apartments

914-3 Shellbrook Court, Raleigh, NC 27609
69%
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78
Reviews
69%
Apartment Rating
62%
City Average
07/11/14
Verified Resident

Shellbrook Apts. is a very nice place to live. I really like the office staff and the maintenance staff. I think the grounds are really nice as well. I feel very safe in this community. The pool area is very pretty… Full Review ▶

06/27/14
Verified Resident

The area is nice. The community is great. Nice pool. Decent workout facilities. The apartments are old but spacious. The leasing staff is helpful and works to resolve issues quickly. Overall the apartments are good, well maintained, and clean. Full Review ▶

06/18/14
Verified Resident

I love this apartment community. It has always been the perfect size and the staff is very friendly. The pool, dog park and sauna are awesome. This complex is one of the only complexes in the city that is able to… Full Review ▶

06/06/14
Verified Resident

Only just moved in, but overall love the community thus far! So quiet for being middle of N. Raleigh, and the community is so peaceful and quiet. My apartment is spacious and nice and the staff have been very responsive. Definitely… Full Review ▶

06/03/14
Verified Resident

Spent weeks serching for an apartment. Had almost picked a different place. 2 more days of searching led me to Shellbrook. I am so glad!!! Only been here for a few weeks but I absolutely love it. It is safe, clean,… Full Review ▶

05/21/14
Verified Resident

So far so good. Everyone is so friendly and very responsive. The community is in an excellent area of Raleigh and the price is very good for the square footage in the apartment. The community is also very quite and seems… Full Review ▶

05/07/14
Verified Resident

Been trying 45 days to get an answer about why i'm being bill so much for water usage...So it is hard fir me to do these surveys because it's hard to use these many characters. Let's see if you read this.… Full Review ▶

04/22/14
Verified Resident

When I moved in, I expected to stay a year. It has been over 10 years. The location is perfect, and the staff, regardless of turnover have always been approachable and friendly. My friends think this is a good, solid community.… Full Review ▶

04/15/14
Verified Resident

Very quiet, love the wooded property. The kitchen is older, but has lots of room. The bathtubs, tile and tub faucet really need replaced as they are very old with tons of caulking and squeaking when you turn on the hot… Full Review ▶

04/08/14
Verified Resident

Quiet, friendly staff, quick service maintenance...only negative is the apartments do not come with a washer and dryer, but does have the connections...love the apartment layout and space is more than reasonable...parking is not a problem at all Full Review ▶

03/25/14
Verified Resident

I really enjoy the space and the pricing. Also, the ability to modify the apartment and tailor it to what I desire in a home. However, maintenance is prompt but inefficient and the office staff has not followed up with me… Full Review ▶

03/19/14
Verified Resident

It was a pleasant experience at first and there were no noise disturbances; however, I have a neighbor who snores incredibly loudly whom I have to listen to every single night. There seems to be a lot of trash around my… Full Review ▶

03/03/14
Verified Resident

The apartments and grounds are very well maintained. Shellbrook is a very pleasant, quiet place to live with a lot of amenities like the boardwalk at the pond and impressive entrances. Staff is very responsive to questions and maintenance requests. Full Review ▶

03/03/14
Verified Resident

Great community. Secluded apartments off the road. The staff are knowledgeable and friendly with all my interactions with them. The apartments are old, but fairly well maintained. The apartments really are what you put into them. We have done ALOT of… Full Review ▶

02/18/14
Verified Resident

I especially like this community environment. Its well-lighted for residents that work & comes home late at night. I have found it to be very quiet. At first I thought it wasn't for real; but, it truly is. My grandson commented… Full Review ▶

02/18/14
Verified Resident

Our experience started out very well with Shellbrook staff. We both enjoyed the relaxed atmosphere and appearance of the campus and its features. But over the past few weeks, the quality of the repair work and the professionalism of the maintenance… Full Review ▶

01/25/14
Verified Resident

Great location, beautiful grounds, pleasant staff. However, this is an old complex, so there are frequent maintenance issues.The woods are beautiful, but that does increase the bugs, no matter how many times they spray. Rent continues to rise, but that is… Full Review ▶

01/22/14
Resident

I have had an extremely high water bill for the past 3 months. The site staff has been made aware of the issue and nothing has been done to fix it, no one has even been in touch with me recently… Full Review ▶

01/16/14
Verified Resident

I fell down my stairs in July of 2012, most likely bruising my tailbone. there was nothing done to the stairs until I believe September of 2012, the solution was to paint the stairs, but water collected in the anyway and… Full Review ▶

01/01/14
Verified Resident

The staff here are very friendly. When I've had a problem (just once) it was fixed promptly and they asked if there was anything else they could do. We had a party that was well attended and lots of fun. The… Full Review ▶

12/30/13
Verified Resident

I like the location.It's close to shopping malls and stores.It is also close to where my daughter and granddaughter live.That was one of the main reasons I chose Shellbrook.I looked at other locations but this one was for me. Full Review ▶

12/07/13
Verified Resident

Liveed in three different units over the past 10 years. Communitiy was great in the beginning but has gone downhill over the past couple of years. Services that use to be provided are no longer provided but Rent has been increasing;… Full Review ▶

11/12/13
Resident

Facilities are well maintained, noise is huge problem a problem, residents are very kind and the common areas are not well maintained. Management is no where near professional and caring. I have been a resident for quite and ended up leaving… Full Review ▶

11/08/13
Verified Resident

I have lived here for just under two years, and have never felt like I need to move. Shellbrook is perfectly positioned to get to anything I may need quickly, but is not so metropolitan that there are any noise or… Full Review ▶

10/29/13
Verified Resident

The apartments are not worth the price. The maintenance crew rarely respond to work orders. The office staff forget that you are human being. Nothingelsetowrighttofillthetwohundredcharachtersofspaceyouwantmetofill Full Review ▶

10/04/13
Resident

Shellbrook Apartments is the best value rental option in the marketplace right now and in addition it has a wonderful wooded setting! Awesome amenity perks include a salt water outdoor pool, sauna, fitness center and walking trail around a lake. The… Full Review ▶

09/16/13
Verified Resident

The 1 bd I lived in was great. The location of the community is perfect. The townhouse I moved into needs remodeling. The door does not fit properly and lets in bugs. I vacuum dozens of milipedes daily that I think… Full Review ▶

09/13/13
Verified Resident

Overall the experience has been a good one. I enjoy the quiet,peaceful setting and pet friendly atmosphere. I would like to see an appreciation by management of good,long-term tenants with even a small rent break. In the past I have been… Full Review ▶

09/09/13
Verified Resident

When I first moved into this apartment there was a problem with cockroaches, despite the quarterly sprays. Since those first couple of months the roaches have not been a problem. There is currently a problem with the smell of smoke getting… Full Review ▶

08/13/13
Resident

When I first moved into Shellbrook I loved my 1 bedroom apartment. It was a great location, I had w/d hook-ups and a huge closet, and cable and internet were included in the rent. My only problem was my downstairs neighbors… Full Review ▶

04/05/13
Resident

We lived in Shellbrook for 3 years in a townhouse and really thought it was a great and affordable place at first. Then slowly by slowly it started going downhill. First they took away Internet, then water, then cable and all… Full Review ▶

04/04/13
Resident

I moved in to Shellbrook Apartments January of 2012 and had a very enjoyable experience for about the first year. The community was very well organized with monthly newsletters and social events multiple times a week. The location is great; it… Full Review ▶

12/21/12
Resident

I love living here but if you do move in building 927 please avoid a pesky neighbor that will be all in your business. She is nosy and will let her child disrespect you. They have been neighbors from hell. Other… Full Review ▶

10/12/12
Resident

Other than being incredibly overpriced and Carol (the manager) being difficult to get in touch with and otherwise indifferent to your needs, one of my biggest issues with this place is that nobody said a dang thing to me (no apologies,… Full Review ▶

06/04/12
Resident

My husband and I have lived here for almost a year now and really enjoy it here. The number one must have on my list was a quiet neighborhood. An this apartment complex definitely has that. It is peaceful to live… Full Review ▶

12/02/11
Resident

When I first moved in rent was $595 for my one bedroom apartment. With the added $12 for sewer and $25 cable (non-negotiable) it wasnt a bad deal. Included in the rent was water and internet. Over the last year they… Full Review ▶

01/21/11
Resident

Attn: Regional Manager I am a Resident at Shellbrook now for the fourth time! I wanted to let you know what a fantastic staff you have here. Diane spent a lot of time helping me find just the right apartment. She… Full Review ▶

07/29/10
Resident

Although this apartment complex is clean, quiet, well maintained and pleasnat to live in the " free internet " ad to intice you to move in should not be a factor for deciding to live here. As my dad always said,… Full Review ▶

04/13/10
Resident

I have found Shellbrook to be a wonderful community to live in. The office staff is very compassion with individual situations, for instance my neighbors recently moved out, they just had a baby and moved out of state. Our property manager,… Full Review ▶

03/08/10
Resident

I lived in shellbrook for a 6 mo lease term and found it nice at first but things quickly changed. My apartment reeked of mildew and the water heater constantly was being fixed leaving carpets wet and my clothes smelling terrible.… Full Review ▶

01/28/10
Prospective Resident

My fiance and I are moving here in March and I can't wait. It is so quiet and in a very convenient location. Diane and Carol, the ladies in the office, are very easy to work with. The price is well… Full Review ▶

01/26/10
Resident

I've lived at Shellbrook for almost a year and I must say I enjoy living here. It's quiet, well maintained and no bugs! Full Review ▶

01/22/10
Resident

I have lived in Shellbrook for 2.5 years with no major complaints. The staff is helpful and friendly. I must say that I am shocked to see what some of the negative reviews have to say. Those who say the rent… Full Review ▶

11/11/09
Resident

The rates keep going up and up, and many people are moving out. You can get a brand new two-bedroom two-bath apartment in the area for LESS THAN what a one-bedroom one-bath here costs. Prices are ridiculous for what you can… Full Review ▶

07/08/09
Resident

I have lived at Shellbrook for 10 months and I LOVE it. I have lived in Raleigh, Cary and Apex and Shellbrook is one of the best communities I've lived in and one of the better locations. Being a single female,… Full Review ▶

03/23/09
Resident

I moved to Raleigh by myself ( a young female) and was nervous about picking a safe area. Shellbrook was the best choice I made. It was safe and I have a small dog and not once did I feel uneasy… Full Review ▶

03/03/09
Resident

Not sure why other people had negative things to say about Shellbrook. I stayed in a 1 bedroom for a few years about 1994 and I liked it enough to come back years later when I needed to move back to… Full Review ▶

01/01/09
Resident

I've lived in Shellbrook for two years. The town houses are nice apartments. I have not had any problems with bugs, which is one of my pet peves. That is a big plus. Noise is generally okay, exept when my neighbors… Full Review ▶

05/20/07
Resident

When my husband and I first moved to Shellbrook, it was great. Sharon was the property manager, and she was a joy to work with. We were always either on-time or early with our rent, never caused any serious issues, and… Full Review ▶

02/07/07
Resident

I was only here a few months, but after moving to another newer location, wow, what a difference. The parking is great, the laundry facilities are clean and in good repair. Apartment was spotless when I moved in, all appliances worked… Full Review ▶

10/21/06
Resident

This has to be the most roach infested area in N. Raleigh. I've never seen so many roaches anywhere I've lived and I keep a very clean apartment. Office personnel will ignore your calls once you sign the lease. Please keep… Full Review ▶

10/10/06
Resident

I've been a resident for four years and the crime is getting worse. On 10/9 there was a shoot out in front of building 919 - THEY are bringing in TRASH - thank GOD my lease is up in a month.… Full Review ▶

10/06/06
Resident

I???ve been living here for 2months. I have a small 1 bedroom apartment. The price is very reasonable however my apartment is infested with roaches, I keep an immaculate home and I can???t quite understand why they are in my apartment.… Full Review ▶

09/14/06
Resident

I have lived here only briefly and the first few days I loved it. Then came the roaches (15 in 40 days). They have sprayed 3 times since I moved in (less than two months ago). No one returns my phone… Full Review ▶

09/11/06
Resident

Well.......

I have lived here for a few years now. Each year is getting worser and worser. Two words sum this whole place up. IT SUCKS! The office staff is notorious for its miscommunications. Note keep all paperwork handy and record every… Full Review ▶

08/17/06
Resident

The gym equipment does not work, they tried to cheat us out of our deposit, DONT DO IT! Full Review ▶

04/28/06
Resident

I have had a wonderful experience at Shellbrook Apartments, and if I was not relocating to Virginia, I would definately stay at my apartment.

The apartment price was great. It was a great deal, including the high speed internet. Yes, sometimes the… Full Review ▶

03/13/06
Resident

I've lived at Shellbrook for 2 years, and I think it's the best apartment complex in the area. It's quiet, there's been no crime since I've lived here, and everyone is very nice. The people in the office and the maintenance… Full Review ▶

03/05/06
Resident

I have lived here since 2002.At first it was an ok place to live. Has nice neighbors that were quiet even though the walls are paper thin and you can here everything thru them. Now this place has turned into a… Full Review ▶

12/30/05
Resident

I have spent one year at Shellbrook (2005) and I would not recommend them to anyone. The management is very poor and they with held my deposit for no reason stating that I had stains on the carpet that were already… Full Review ▶

08/02/05
Resident

I love my apartment at Shellbrook. Of course I have been here for 5 years and don't have to pay for basic cable. I don't have washer/dryer connections and to have them installed would cost me $35 extra a month. I… Full Review ▶

03/26/05
Resident

I really like living here. The complex is so quiet. Yes, you have the occassional loud music, but generally, it's a very quiet place. The office staff is very helpful and friendly. The only not good thing about this complex is… Full Review ▶

02/19/05
Resident

The place was nice (nice carpet, kitchen, etc.) but the office staff always seemed to have a fake smile on, we had a problem with our packages being stolen in our building. They charged me for the carpet when I moved… Full Review ▶

02/18/05
Resident

I think that moving to Shellbrook Apartments was an awesome choice. The staff is so friendly, and if you have a problem with anything in your apartment they are always willing to help you at YOUR convenience.

They have great deals,… Full Review ▶

02/11/05
Resident

While I am pleased with virtually every aspect of Shellbrook Apts, there is one glaring bad spot in my experience -- Capital Broadband.

One of the things that drew me to this complex was the offering of free high-speed wireless internet. Unfortunately,… Full Review ▶

09/16/04
Resident

I have lived at Shellbrook for 3 months now, and I have been VERY pleased with my choice. The apartments are nice, clean and spacious. The ground of the complex are very nice as well. I have two dogs, and they… Full Review ▶

08/12/04
Resident

I have only lived at Shellbrook Apartments for 4 months but have had numerous problems, they took almost 3 weeks to fix a problem that could have started a fire. It took me calling management to get it done.

I recently went… Full Review ▶

05/24/04
Resident

From time to time I have mixed feelings about this place, this being one of those times. In one weekend, the sewage line serving my building overflowed and pushed rank sewage into my bathtub, etc. and I found a huge spider… Full Review ▶

04/26/04
Resident

I have lived at Shellbrook for a little over a year. I will soon be moving to purchase a house. I have found living here a pleasant experience. It´s quiet and the apartments are nice. My electric bills are pretty low.… Full Review ▶

03/30/04
Resident

I haved lived at shellbrook for awhile now and I have to say that is by far the best place I have lived.The office staff was so helpful and polite.Every time I talk with them they are very cheerful and eager… Full Review ▶

02/28/04
Resident

I loved living in Shellbrook Apts. I did encounter several problems, but they certainly were not outstanding from any other apartment I have lived in. The apartment I had was huge for the price I paid, with a gigantic patio overlooking… Full Review ▶

01/27/04
Resident

This particular apartment complex is one of the most quiet places I have ever been. And I don´t mean that in a good way. The neigbors won´t even give so much as a hello. Most of the staffs managment is horrible.… Full Review ▶

01/18/04
Resident

This Apartment complex is one of the worst I?ve been in. Rundown/ Old with an incompetent staff. The also overcharged me when ending the lease for the move-out. Additionally, although eventually saying I didnt have to pay a bogus late fee,… Full Review ▶

01/07/04
Resident

very very quite private person´s heaven Full Review ▶

01/28/03
Resident

This apartment was great when I arrived in 2001. My underwear (and nothing else) was taken from the apartment dryers, so I really wanted to move away, but they would not let me out of the lease. They were nice enaough… Full Review ▶

01/21/03
Resident

Shellbrook apartments are ok for someone who just started to live out own their own like myself. I think the staff was remarkable but it did change quite a bit during my one year stay there. It is outdated and the… Full Review ▶

12/26/02
Resident

The one bedroom apartment I live in is very small, but the deck is quite large. It faces the woods and is very quiet. This I love. However the central heating and air system is old and LOUD and there is… Full Review ▶

09/18/02
Resident

I have found the management intrusive and suspicious. I have never made a late payment. Never damaged the apratment. Never
had a neighbor complain. Yet the management
will enter the apartment, with a camera and
take pictures. I find that intrusive.… Full Review ▶

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