The Falls at Duraleigh
4518 Tournament Drive, Raleigh, NC 27612
919-782-4905  WEBSITE save favorite
AVERAGE RATING
recommended by:
39%

overall rating:
2.4
2.6
2.6 Parking:
2.6
2.6 Maintenance:
2.4
2.4 Construction:
2.6
2.57 Noise:
2.8
2.81 Grounds:
2.5
2.54 Safety:
2.8
2.81 Office Staff:
< | >

I wouldn't live here

From: -Anonymous-
Date posted: 12/6/2007
Years at this apartment: 2006 - 2007
 
I lived at Falls for 1.5 years and just moved out recently. The parking is horrible especially if you get home after 10pm. I had to park several buildings away on numerous occasions. My apartment flooded several times from pipes leaking from above apartments. The first time when I called maintenance after hours they said there was nothing they could do and they would be by in the morning. Many of the office staff members were not even apologetic and no one even informed the manager of what happened. The office staff is another issue. The manager is wonderful, but it doesn't seem like the other staff communicate with her, because she never knew what was going on. The assistant manager was always very rude and inconsiderate. The other office staff were fine and maintenance staff didn't really seem to care about anything. My dishwasher broke and it took 3 months for them to replace it. I had to write a letter to their corporate office and threaten to mail it before they actually even ordered the new dishwasher. They originally told me maintenance was too busy with emergency issues, such as fixing broken heat & a/c units. It was sad that I had to even write they letter. The noise levels were crazy in my building. But even if my upstairs neighbor had their TV on, I could still hear it. Several neighbors loved to turn their music up as loud as it could go (at least that was my perception). The landscaping was not well maintained. The rent was fairly cheap, so I guess you get what you pay for...

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
2 of 5
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