The Groves Apartments
#12,573 #126 #886

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The Groves Apartments

5072 New Hope Road, Raleigh, NC 27604
(69 Reviews)
$1,240 - $1,377/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

B

Review Ratings

Noise

3.5

Grounds

3.0

Safety

3.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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The Groves Apartments Reviews

(68)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

devine01t@gmail.com

Resident ā€¢ 2017 - 2023

11/21/2023

Living at The Groves Apartments for the last 4 years has been a blessing. The Manager Isaiah Fariel is the best. Glenda trained him well, as she is awesome herself. There is never an issue that is not resolved promptly. Isaiah is very easy toā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2008 - 2023

    11/6/2023

    Horrible place to live

    Community is a run down complex ready for section 8 housing conversion. They do not take of the grounds, maintenance at best is poor and they have terrible customer service when available. I would not recommend this place to my worst enemy.

      Updated Review

      Review Author Icon

      anonymous

      Resident ā€¢ 2007 - 2022

      7/16/2022

      One person can make a difference

      I just want to acknowledge one person in particular. She does he best to make this place better. She sets s example others should hold themselves to. On the July 4th weekend she personally came over and cleaned the pool, deck area, chairs and bathrooms.ā€¦Ā See More >
        Review Author Icon

        Resident 325904

        Verified Resident ā€¢ 2017

        3/28/2017

        It was very fast and easy. Couldn't have asked for it to be any better. And the staff were very nice and helpful throughout the transition as well. Over all I can say I was very content and happy. ????

          Review Author Icon

          tsheats

          Resident ā€¢ 2017

          3/21/2017

          I couldn't have picked a better place to live. My apartment at the Groves is quiet, peaceful, clean, a beautiful view. Also, my apartment is equipped with everything I need including dishwasher, beautiful fireplace, space for washer/dryer, and enclosed large balcony withā€¦Ā See More >
            Review Author Icon

            Resident 315303

            Verified Resident ā€¢ 2017

            2/28/2017

            I have recently moved in this month. The apt i looked at had the microwave above the stove thats what attracted me to the place. My current apt does not there are no amenties. No laundry room, fitness center nothing. Overall Carol in the officeā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2016 - 2017

              1/12/2017

              Love it here. All the neighbors are friendly. Maintance on point with same day service. Office staff friendly. Big bedroom with walk in closet. Plenty of parking to.

                Review Author Icon

                Resident 293167

                Verified Resident ā€¢ 2016

                12/18/2016

                I love it! The staff is awesome, Miss Carolyn is very caring and understanding. The only quams that I have about this Community is that there is a great amount of stray cats hanging out in front of my building are on theā€¦Ā See More >
                  Manager

                  12/19/2016

                  The Groves Apartments
                  Thank you for your review of The Groves. We are very happy to hear that you enjoy living here. On behalf of the management team we definitely want you to stay and be a "keeper"! We are working with The City Animal Control to eliminate the cats in the area. Every week we have the exterminators visit the community who fulfill our resident requests. I will let them know to add you to the list and have them come to your apartment this week. Please communicate to the office anytime you have any concerns and ask for the property manager, Carol. We like nothing more than to satisfy the needs of our residents. Thanks again.
                  Review Author Icon

                  RoyDaniel

                  Resident ā€¢ 2015 - 2016

                  11/27/2016

                  The land lord is a con. He is a rip off and he isn't someone I recommend anyone doing business with. He is not a fair person and he is disrespectful. I was paying 880 a month for a one bed room, And other tenantsā€¦Ā See More >
                    Manager

                    12/19/2016

                    The Groves Apartments
                    Dear Roy, I am sorry to hear you are having a difficult time at your current apartment community. It sounds like your review might be for mistaken for different location as The Groves Apartments on New Hope Road currently has no male workers in the office and is not known to be a student property. If you are a resident at The Groves Apartments on New Hope Road please call me at the office number 919-876-9384 and I would love to address your concerns. Ask for the Property Manager, Carol. Thank you and good luck!
                    Review Author Icon

                    Resident 267682

                    Verified Resident ā€¢ 2016

                    9/2/2016

                    Nice would tell friends about this community. Would like for them to fix my bathroom. Would like to play music in my apartment sometimes without security ringing my bell every time I turn my music on no matter what time of day or night. Thanks.

                      Manager

                      12/19/2016

                      The Groves Apartments
                      Dear Roy, I am sorry to hear you are having a difficult time at your current apartment community. It sounds like your review might be for mistaken for different location as The Groves Apartments on New Hope Road currently has no male workers in the office and is not known to be a student property. If you are a resident at The Groves Apartments on New Hope Road please call me at the office number 919-876-9384 and I would love to address your concerns. Ask for the Property Manager, Carol. Thank you and good luck!
                      Review Author Icon

                      msejda

                      Resident ā€¢ 2015 - 2016

                      8/2/2016

                      I do not recommend renting from here. The apartments may look nice, but they are cheaply built. The walls don't even have paint, only primer. The kitchen I had only had one drawer, and it wasn't even big enough to fit a utensil seperator. Myā€¦Ā See More >
                        Manager

                        8/2/2016

                        The Groves Apartments
                        Hello msejda! We would love to address your concerns. Could you have confused our community in Raleigh, NC with another place? We don't have any men who work in our office, we do not offer internet service through our office, and what you've described does not sound like The Groves. So that we can discuss your concerns further, please call 919.876.9384 and ask for the Property Manager Carol or email csummers@druckerandfalk.com . Thank you.
                        Review Author Icon

                        Resident 248909

                        Verified Resident ā€¢ 2015 - 2016

                        6/27/2016

                        This is a great, safe, affordable place to live. Friendly office staff, maintenance and neighbors. Convenient to shopping and downtown. Having moved here from out of state, it was difficult to find a good place to live. I am glad I was lucky enough toā€¦Ā See More >
                          Review Author Icon

                          Resident 228950

                          Verified Resident ā€¢ 2015 - 2016

                          4/8/2016

                          I am very satisfied with the quality of care The Groves puts into the apartment complex. You can really see where your rent money goes to. Staff are quick to answer questions and fix problems. Maintenance is speedy and unobtrusive. There are routine pestā€¦Ā See More >
                            Manager

                            4/8/2016

                            The Groves Apartments
                            That is great to hear! We are glad that you enjoy living at The Groves and take great pride in our quality of work and customer service. My door is always open to listen to feedback. Please ask for the property manager, Carol, should you need anything. Thank you for taking the time to review us.
                            Review Author Icon

                            Resident 217566

                            Verified Resident ā€¢ 2010 - 2016

                            2/13/2016

                            None none none none none none why is this required. None nonetheless none none the wiser would not have done this. None none none none none of this makes sense. I should have opted out. Sheesh none none none none none none none none noneā€¦Ā See More >
                              Review Author Icon

                              erineaponte

                              Resident ā€¢ 2015 - 2016

                              1/10/2016

                              I love living at The Groves. Front office and maintenance staff are ALWAYS on point. Very affordable rent, and they do allow you to rent a washer and dryer for $50 a month. Any time we have had a problem, someone has been there toā€¦Ā See More >
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                                Resident 196946

                                Verified Resident ā€¢ 2016

                                7/6/2016

                                Love my apartment Maintenance staff needs to step up office manager Carol is fantastic. If a few of my concerns would get address then I would recommend to my friends the apartment complex. I would love to stay another years.ā€¦Ā See More >
                                  Review Author Icon

                                  Resident 194218

                                  Verified Resident ā€¢ 2015

                                  10/29/2015

                                  Satisfied with no major issues. Only down side is the noise (music/base) at all hours of the night coming from surrounding neighbors but unfortunately is common when living in an apartment. Satisfied with no major issues. Only down side is the noise (music/base) atā€¦Ā See More >
                                    Review Author Icon

                                    Resident 181856

                                    Verified Resident ā€¢ 2015

                                    9/8/2015

                                    This is a pleasant, fairly quiet community. The rooms are spacious with the exception of the kitchen. There are washer and dryer hookups in the breakfast nook area and locked storage outside next to the screened porch. The master walk in closet is very large,ā€¦Ā See More >
                                      Review Author Icon

                                      Resident 162844

                                      Verified Resident ā€¢ 2015

                                      6/29/2015

                                      Very large rooms and large screened in porch. Right off Capital Blvd. so close to everything and easy access to highways. Smaller community than most Raleigh communities. Each building has 4 apartments and mailboxes which makes for great convenience and little noise from neighbors.

                                        Review Author Icon

                                        Resident 151251

                                        Verified Resident ā€¢ 2015

                                        5/5/2015

                                        My wife and i have found staff to be very helpful, courteous and quick to respond to our needs. We like that much of our shopping needs are within walking distance. Our experience here at the Groves apartments has been very pleasant. We are happyā€¦Ā See More >
                                          Review Author Icon

                                          Resident 120935

                                          Verified Resident ā€¢ 2014 - 2017

                                          1/8/2017

                                          I am very happy at this community, I had some issues a few months ago, however it was found that he was a communication gap on both sides. These issues have been corrected in the most expedient and the most professionalā€¦Ā See More >
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                                            Resident 112627

                                            Verified Resident ā€¢ 2006 - 2014

                                            11/14/2014

                                            No major issues or concerns. I feel this Apartment Complex is safe. The lawn is well cared for. I have an excellent relationship with the staff. If there are any issues, once addressed; it is handled promptly. It is important to me have an openā€¦Ā See More >
                                              Review Author Icon

                                              Resident 103193

                                              Verified Resident ā€¢ 2002 - 2015

                                              6/12/2015

                                              I have always been very satisfied living in this community. They work hard to keep the grounds and buildings neat and clean. The staff has always been very helpful and nice. As for maintenance issues go, they are very responsive the repairs as well as offeringā€¦Ā See More >
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                                                Resident 83396

                                                Verified Resident ā€¢ 2011 - 2015

                                                7/20/2015

                                                This is a nice quiet community, the staff is very professional, polite, and receptive to any issues I may have had in the past, resolving them to my complete satisfaction. MY neighbors are quiet and friendly. I have lived here for almost 4ā€¦Ā See More >
                                                  Review Author Icon

                                                  Resident 77412

                                                  Verified Resident ā€¢ 2013 - 2014

                                                  6/20/2014

                                                  The Groves is where I leased my first apartment and I dont regret it. I feel comfortable, the neighborhood looks nice along with nice neighbors, and maintenence is always on top of things if something needs to be fixed. I look forward to being hereā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Fortis Property Management, LLC

                                                    D-
                                                    D-
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 69 number of votes by renters, The Groves Apartments is currently rated 4 out of 5 stars.
                                                    The Groves Apartments is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    The Groves Apartments is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    The Groves Apartments is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Groves Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    The Groves Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Groves Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Fortis Property Management, LLC
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    The Groves Apartments

                                                    March 2024

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                                                    The Groves Apartments is an apartment in Raleigh in zip code 27604. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,377. Nearby cities include Raleigh, Willow Spring, Cary, Garner, and Apex.

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