Village On The Lake
605 Village Lake Court, Spring Lake, NC 28390
910-436-3628  save favorite
AVERAGE RATING
recommended by:
65%

overall rating:
4.0
3.6
3.57 Parking:
4.1
4.14 Maintenance:
3.6
3.57 Construction:
4.0
4.0 Noise:
4.4
4.43 Grounds:
4.4
4.43 Safety:
4.3
4.29 Office Staff:
< | >

Poor Management

From: mnshodan@yahoo.com
Date posted: 12/9/2008
Years at this apartment: 2007 - 2007
 
I rented a garage unit, but they double rented it to another tennant. When I corrected them, they returned my garage unit to me, but did not refund me any money for the time they double rented it to the other tenant.

When I moved out they charged $555 damages. My wife spent an entire day cleaning the apartment that I lived in for only six months. They did not indicate to her that there was a problem with the cleanliness when she returned the apartment. They later charged me a couple of hundred dollars for cleaning.

They charged me $115 dollars for a torn screen that my dog damaged - the damage was caused by my dog. They did not apply any of the $250 pet deposit to the damages - that is a fee they said, not a deposit.

I disputed the charges and left with a $28.00 disputed charge. They turned over as bad debt to the credit company $686.00. I have sent the credit company the reciepts,but they refuse to correct the balance. I now have to take legal action to correct the credit report.

Inncorrectly plumbed my aprtment and half of my apartment was on another departments water meter. After repeated attempts to request that they correct the problem, I had to go to the city to have them do an audit which indicated the incorrect plumbing.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
2 of 5
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