We were promised our apartment would have new carpet when we moved in. On moving day we had old carpet that was covered in dog pee. I was away in the military and my wife was stuck. She pleaded with the staff for them to help. All our belongings smelled like pee. (we don't have pets). They finally came and replaced the padding which did not help. Months later they replaced the carpet as well after we wrote several letters and called daily about the problem. Other maintenance problems occured also.

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