I never rented from Ashton Oaks and never will after I encountered the rudeness of the management staff. I visited the Ashton Oaks property with an interest in leasing a one bedroom apartment. On this date I was only able to view a two bedroom apartment since there were no one bedroom units currently available. After reviewing the amentities and discussing rent pricing I decided that I would consider renting an apartment at this location. However, I also considered it to be an unwise decision to sign a lease for an apartment for which I had never seen. The apartment manager Conen Morgan assured me that if I filled out an application and wrote a check in the amount of 25.00 that he would hold my check and application until the next week when I could come back and view the one bedroom apartment that I would be renting when it became available. To my surprise when I returned the following week on September the 13, I was informed that my check had already been cashed and they had no idea if and when I would get my money back. This was a check that they were not only unauthorized to cash but the property manager had assured me that would be held until I was sure that I wanted to sign a lease. The staff were utterly rude and unconcerned that they had cashed my check without my knowledge and were also insincere in their appologies giving me no clear information regarding my refund telling me they had no idea when I would recieve it.

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates