Overall it was a nice place to live in until you try and leave. I had to move to a new town for my medical residency over a single weekend. They make you professionaly clean your carpets which cannot be done until you move out, and they can't do a final walk through until the carpets are cleaned. So unless you're moving locally you will have to drive from where ever you move next to do the final walk through. My parents and I spent half the day cleaning a clean apartment and I've never had any problems getting my entire security deposits back in the past 6 establishments I've rented. 3 months later they wrote a letter saying they used my $280 deposit (which I was expecting back) and I owed them another $900 because they needed to replace everything (including $5 per light bulb etc...) My parents and I, who literally scrubed every inch, were abauled. I wrote them a letter with a list of my lawyers demands (photos, written testimonies, receipts for each $5 light bulb, etc..) and I never heard back from them, but I never got my $280 deposit back either.

Manager's Response
From: Manager	Date: 03/07/2008
I am sorry that you feel you had such a bad move out experience with us. The steam cleaning of carpets is a standard practice with all local management companies. We understand that you had a very short notice on moving but that is not a very common occurance. Most tenants will know in advance if there is a possibility of them having to move and will discuss their options with us so that we can arrange for the best scenario for all of us involved. I assure you that no one is perfect but we do make every attempt to follow up with any letters, calls, complaints, etc that we get from our current and past tenants. I find it very hard to believe that your apartment was spotless and in perfect condition when you left if we in fact had to replace light bulbs, clean, etc after your move out. You have every right to take pictures when you move out of the condition of the apartment as you left it, in fact we encourage people to do so.

User Responses
From: BoBlossom	Date: 02/17/2007
Same practices at Park Ave Apt's as its same owners.
From: upset28	Date: 02/09/2009
Yes they do get you for everything watch out

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates