Lived at the Biltmore for approximately 2 years and in that time my apartment flooded twice.The first time I was out of town and came home to find my living room & dining room furniture gone and my carpet removed and big blowers running to dry out my place. The flooding was due to a backed up garbage disposal. The second time over 40 apartments had flooding or water damage, due to poorly designed landscaping around the buildings, causing snow melt and ice melt to flow back down onto the first floor patios and into the apartments. It took their maintenance people over three hours to get to my apartment. I had friends who came from Valley, NE & Bellevue, NE in 30 minutes to help me get my furniture on blocks. That day they pumped over 1,800 gallons of water out of my one bedroom apartment. To make matters worse, I had to move out for over 10 days and the only reimbursement I received was $160.00 off my rent...you can't get a place to live for $160.00 for 10 days unless you find a good cardboard box!!!They only replaced part of the carpeting and it took over two months for them to redo the walls, woodwork and window sills that had heavy water damage.In addition to this, the water that went under the kitchen linoleum provided a suprise come spring..."thousands of ants everywhere.
The rent increase were ridiculous...I could own a home for what it cost me to live there.
The staff and management at this place do not give a damn.

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