I made the mistake of moving into the Biltmore in April. After my 3 pages of repairs that needed to be made to my apartment, I realized what I was dealing with. I had mold growing in my apartment, doors that didn't lock, and thank goodness I paid for secure access with the broken door out front. During the time of 4/1-8/1, none of the repairs on my list were fixed. I still had mold growing, which according to legal counsel is a violation of health code and their end of the lease agreement. The final straw came when my apartment leaked in a rain storm. At that point I asked to transfer apartments and was told that that could be done iwth no charge. 3 days before I was to move, I was slapped with $350 charge to move apartments. Then, when I refused to move and held them responsible for correcting the problems, they said they had no notice of them. I had them sign and date the sheet I turned in the day I moved in. They had notice, and did nothing about it. They tried being nice and making repairs. During the course of repairs, something exploded in my bathroom and stained all my towels. Rather than let me know, my personal belongings were removed from my apartment without my knowledge. More than that, I had to call to find out what happened to my things-especially bad since they didn't leave a slip to say they were in my apartment which is a violation of lease. When I got so angry and called the front office, the office manager called me a name and hung up on me. Corporate was absolutely no help. Now I"m in the boat that I moved for a work tranfer and paid $1500 to break my lease. I was told there was a waiting list for apartments, so I chose the lesser dollar option. 3 months later my apartment is still not rented and I am paying rent for a place I don't live at-apparently others are smarter than I am and not choosing to live there. Thank goodness my lease will be up in Feb. and I don't have to pay them anymore. DO NOT ever move into the Biltmore-you get bad quality apartment, and horrible personal treatment from the staff.

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates