What is epIQ?

The Biltmore

11525 Decatur Plaza , Omaha, NE 68154
(438 Reviews)
$1,055 - $1,895/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials (2)

HALF OFF FIRST FULL MONTH - LIMITED TIME OFFER!

FIRST FULL MONTH FREE - LIMITED TIME ONLY!

Floor Plans & Pricing

1 Bedroom

B

1 Bed, 1 Bath | 716 sq. ft.

$1,055 - $1,225

4 Available Units

See Floor Plan Details

B1

1 Bed, 1 Bath | 722 sq. ft.

$1,075 - $1,225

4 Available Units

See Floor Plan Details

C

1 Bed, 1 Bath | 832 sq. ft.

$1,280 - $1,495

3 Available Units

See Floor Plan Details

A

1 Bed, 1 Bath | 620 sq. ft.

See Floor Plan Details

2 Bedrooms

E

2 Beds, 2 Baths | 1,035 sq. ft.

$1,380 - $1,485

4 Available Units

See Floor Plan Details

D

2 Beds, 1.5 Baths | 1,184 sq. ft.

$1,480 - $1,690

4 Available Units

See Floor Plan Details

J

2 Beds, 2 Baths | 1,264 sq. ft.

$1,575 - $1,660

3 Available Units

See Floor Plan Details

H

2 Beds, 2 Baths | 1,244 sq. ft.

$1,500 - $1,585

2 Available Units

See Floor Plan Details

G

2 Beds, 2 Baths | 1,477 sq. ft.

$1,630 - $1,720

1 Available Unit

See Floor Plan Details

L

2 Beds, 2 Baths | 1,436 sq. ft.

$1,800 - $1,895

1 Available Unit

See Floor Plan Details

K

2 Beds, 2 Baths | 1,183 sq. ft.

See Floor Plan Details

I

2 Beds, 2 Baths | 1,678 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Biltmore Reviews

(413)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2021 - 2023

2/28/2023

3 months laterā€¦still waiting for a DISHWASHER

DO NOT WASTE YOUR MONEY. I have lived in several apartment complexes in several cities in America, and never have I encountered such an unprofessional leasing company. No one ever answers the phone, and when you do get someone to answer (after calling several times,ā€¦Ā See More >
    Review Author Icon

    Ashley_J500

    prospective ā€¢ Visited 2022

    2/3/2023

    Can I give this place 0 stars?

    Can I give this place zero stars? I haven't even moved in yet and I am already getting pissed at this place. We had an apartment lined up and they call us one day and ask if we are flexible on our move in dateā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2020 - 2022

      7/15/2022

      Stay away!!

      The apartments appear nice. However, it disguises how Biltmore is weak in all other areas. Maintenance came into our home unannounced more than once. An extreme violation of privacy. Our apartment flooded and we came home to our carpet torn to shreds and dryers allā€¦Ā See More >
        Review Author Icon

        Resident 1038748

        Verified Resident ā€¢ 2021 - 2022

        6/23/2022

        My apartment is at the back of the building and it is nice and quiet. I like that it has washer and dryer in the unit and I can rent a garage if I want - which I do. It has a huge walk-in closetā€¦Ā See More >
          Manager

          6/23/2022

          The Biltmore
          Thank you so much for leaving us a review! We're super happy that you're loving your apartment and are utilizing our garage rental! We appreciate you, and hope you continue to enjoy living here!

          Updated Review

          Review Author Icon

          Resident 937968

          Verified Resident ā€¢ 2017 - 2022

          6/9/2022

          It was great the first year. After that it kinda went downhill. Overpriced, too many fees, not enough maintenance staff. But now everything is so expensive it's hard to move out. Overall I would say to only love here for a year if possible

            Manager

            6/13/2022

            The Biltmore
            Thanks for this review and for sharing what your experience has been like here at Embassy Park Apartments. We regret to hear that you've noticed a recent decline in the community - but thank you for bringing this to our attention so that we can look further into the items you raised here.

            Updated Review

            Review Author Icon

            Resident 938189

            Verified Resident ā€¢ 2012 - 2022

            6/9/2022

            Since Covid the maintenance staff has been reduced in the number of people available to fix problems. I have had problems that took over a year to be repaired. Plus the pool near me may not be open until the middle of June. And theā€¦Ā See More >
              Manager

              6/11/2022

              The Biltmore
              Thanks for this review and for letting us know that you've noticed some recent issues with maintenance and the amenities. We appreciate your feedback and will definitely take it to heart as we want to ensure all residents love their experience from start to finish.
              Review Author Icon

              Resident 1033056

              Verified Resident ā€¢ 2018 - 2022

              6/6/2022

              I have had a mostly good experience here until the last year. There are people in my complex who smoke marijuana and it reeks up the building, and I can smell it in my apartment. After multiple calls to the police, biltmore corporate, and theā€¦Ā See More >
                Manager

                6/8/2022

                The Biltmore
                Thanks for your feedback - we understand your frustration and appreciate you letting us know of this issue. We'd be happy to offer assistance with your concerns as we want all residents to be completely satisfied with their experience. To facilitate that, please reach out to our Resident Relations team at (402) 391-7900. We hope to connect with you soon!
                Review Author Icon

                Resident 1025253

                Verified Resident ā€¢ 2021 - 2022

                5/12/2022

                Awful experience,they lied alot. Never changed the old carpet full of pee stains it had a awful smell for five months. I had to keep treating for bugs, alot of baby spiders. Hidden fees in the monthly billing for rent, valet trash never get pickedā€¦Ā See More >
                  Manager

                  5/17/2022

                  The Biltmore
                  Your feedback is disheartening, as it does not reflect the excellent experience we strive to provide for each and every resident. Our Resident Relations Team is on hand to discuss your concerns directly and work to improve your experience. We can be reached at (402) 391-7900 and hope to hear from you soon.
                  Review Author Icon

                  Resident 1022388

                  Verified Resident ā€¢ 2021 - 2022

                  5/4/2022

                  I would rate my experience as fair. The facilities are outdated for the amount of rent that is charged but it's nice to have in-unit W/D and maintenance is typically responsive. Office management is good.

                    Manager

                    5/6/2022

                    The Biltmore
                    Thanks for this feedback and for letting us know that your experience here at The Biltmore has been good overall. We appreciate your input and we're glad you enjoy the amenities of your living space!

                    Updated Review

                    Review Author Icon

                    Resident 938812

                    Verified Resident ā€¢ 2020 - 2022

                    4/25/2022

                    The grounds and apartment unit at The Biltmore are very beautiful! The grounds are well kept and stay maintained frequently, during all seasons. I rated safety, maintenance, and staff 2 stars because it has not exceeded to the 5 star's best in Omaha abilities. Safety:ā€¦Ā See More >
                      Manager

                      4/26/2022

                      The Biltmore
                      We regret to hear about your concerns and take your feedback seriously. Please give our Resident Relations team a call at (402) 391-7900 so we can discuss the situation with you directly. Your comfort is important to us and we look forward to your call.

                      Updated Review

                      Review Author Icon

                      Resident 938215

                      Verified Resident ā€¢ 2018 - 2022

                      4/23/2022

                      Moved into the apartment thinking things were going to be fixed after previous renters. The tile by the fireplace the cracked. Stains on the ceiling from air vents or leaks. Our dryer has had multiple issues drying clothes after repairs. Our garbage disposal has brokenā€¦Ā See More >
                        Manager

                        4/26/2022

                        The Biltmore
                        Thanks for your review. We regret to learn that you're unhappy with the community and that you have some issues that you have not had addressed throughout your residency. Resident satisfaction is a top priority for us and we would like the chance to learn more about your experience. To facilitate that, we invite you to give our Resident Relations team a call at (402) 391-7900. We look forward to your call!
                        Review Author Icon

                        Resident 1018492

                        Verified Resident ā€¢ 2020 - 2022

                        4/21/2022

                        terrible staff nothing gets done lived here for 2 years and its going down hill no surveillance cams cars constantly broken i could find a place cheaper for the area i qould leave i do not reccommend anyone move into here with outā€¦Ā See More >
                          Manager

                          4/25/2022

                          The Biltmore
                          Thanks for this review. We regret to learn that you're unhappy with the community and we'd like to offer our assistance. To facilitate that, please call our Resident Relations team at (402) 391-7900 so that we can help with any and all concerns.
                          Review Author Icon

                          Resident 938783

                          Verified Resident ā€¢ 2018 - 2022

                          4/21/2022

                          The Biltmore staff is excellent. They respond to maintenance problems in our apartment promptly. We like our apartment's size and gives us the feeling of a home. I would like an updated bathroom, but understand that that isn't going to happen.

                            Manager

                            4/21/2022

                            The Biltmore
                            Wow! This review blew us away. Thanks for sharing that you've found a lot to love about living here at The Biltmore. This means a lot to us and we're so glad for the feedback!

                            Updated Review

                            Review Author Icon

                            Resident 943338

                            Verified Resident ā€¢ 2019 - 2022

                            4/19/2022

                            The management is not flexible and requests are denied because " they would have to do it for everyone." The grounds are kept beautifully around the front of the leasing office and the demo apartments but not on the buildings that don't show to theā€¦Ā See More >
                              Manager

                              4/20/2022

                              The Biltmore
                              Thanks FOR your review AND FOR letting us know that you're unhappy WITH several aspects of the community here AT The Biltmore. WHILE we want you TO be completely satisfied AND regret that you're NOT, we will certainly USE this review AS fuel FOR improvement WITHIN the community.
                              Review Author Icon

                              Resident 939087

                              Verified Resident ā€¢ 2021 - 2022

                              4/16/2022

                              Planned date for moving in was disastrous. When we arrived to get the keys we were we had to wait two days. We were told my husband had to fill out the application - which he had already done a six weeks prior; weā€¦Ā See More >
                                Manager

                                4/18/2022

                                The Biltmore
                                Thanks for this valuable feedback. We regret to hear that there were some issues with your move in, but we're glad to hear that they have been rectified. We hope that the rest of your experience goes smoothly as that's the experience we want to provide to our residents. Thanks again!
                                Review Author Icon

                                Resident 1013787

                                Verified Resident ā€¢ 2021 - 2022

                                4/7/2022

                                The grounds are lovely and well-maintained. I moved in during COVTD and became accustomed to staying isolated. The office staff is very friendly. I had some problems with deliveries recently due to packages not being assigned to a locker. Someone isā€¦Ā See More >
                                  Manager

                                  4/10/2022

                                  The Biltmore
                                  Thank you for your review and for letting us know that you find the community to be well-kept. We appreciate you also letting us know where you've noticed room for improvement so we can look into these items further and ensure we're providing the best possible experiences for all residents.
                                  Review Author Icon

                                  Resident 1013010

                                  Verified Resident ā€¢ 2021 - 2022

                                  4/5/2022

                                  I don't love this community like I was hoping to. I was referred to The Biltmore by a very close friend. Our experiences are polar OPPOSITES. The day I was scheduled to move in my apartment was NOT in move in condition like it wasā€¦Ā See More >
                                    Manager

                                    4/5/2022

                                    The Biltmore
                                    Thanks for your review. We're disappointed to hear that you're not loving the community the way that you anticipated you would as it's important to us that all residents love where they live. We appreciate you noting, though, where you'd like to see changes instilled for a better overall experience. This valuable feedback will certainly be used as fuel for improvement!
                                    Review Author Icon

                                    Resident 1012379

                                    Verified Resident ā€¢ 2021 - 2022

                                    4/4/2022

                                    So far it has been very good. The noise level with neighbors is very minimal, maintenance is quick to fix issues. I'd seriously suggest implementing some energy efficiency practices. The windows are beautiful but very drafty. That's mostly a winter issue.

                                      Manager

                                      4/4/2022

                                      The Biltmore
                                      Thanks for noting that your experience has been positive thus far and that our team has addressed issues in an efficient manner. We're grateful for your input - thanks again for sharing!
                                      Review Author Icon

                                      Resident 1011314

                                      Verified Resident ā€¢ 2017 - 2022

                                      3/31/2022

                                      My first call with Amber in 2017 sold me. I was moving to Omaha from Detroit at the time and there's and professionalism Amber showed made me want to move to Lions Head and then Biltmore. I need to formally thank Amber forā€¦Ā See More >
                                        Manager

                                        3/31/2022

                                        The Biltmore
                                        Thanks for this rave review and for your loyalty as a resident! We're so happy you love living here at The Biltmore and we wish you many more happy times to come within the community.
                                        Review Author Icon

                                        Resident 1010429

                                        Verified Resident ā€¢ 2020 - 2022

                                        3/28/2022

                                        Biltmore apartments are very nice! Well taken care of! Lots of amenities available! The walking trail is very pretty and relaxing! The gym is top notch! The pools are well taken care of! Maintenance is usually on top of things if you make a requestā€¦Ā See More >
                                          Manager

                                          3/29/2022

                                          The Biltmore
                                          This is wonderful feedback! We appreciate the thumbs up regarding the fabulous amenities offered at The Biltmore and our impeccable maintenance. Thank you for the excellent review!
                                          Review Author Icon

                                          Resident 1009925

                                          Verified Resident ā€¢ 2020 - 2022

                                          3/26/2022

                                          I have enjoyed living here. The staff are very friendly and easy to work with. They respond as quickly and efficiently as possible. I enjoy living across from the bike path and near the park. The location is perfect for me.

                                            Manager

                                            3/28/2022

                                            The Biltmore
                                            Thanks for your review and for sharing that you're enjoying your experience here at The Biltmore! We're happy to hear that our team has made a positive impact and provided great service. Thanks again!
                                            Review Author Icon

                                            Resident 1009422

                                            Verified Resident ā€¢ 2021 - 2022

                                            3/24/2022

                                            Renter beware! They don't let you see actual unit until move in day. Nasty carpets, leaks in walls and windows, charge you for trash pick up no one uses, maintenance tries to enter without calling first, old, outdated units, too expensive for what you get!ā€¦Ā See More >
                                              Manager

                                              3/24/2022

                                              The Biltmore
                                              Thanks FOR your feedback AND FOR letting us know about your experience here AT The Biltmore. We regret TO learn that you have FOUND several downsides TO the community AND we'd LIKE TO offer our assistance. We are disappointed TO see that you aren't completely satisfied invite you TO give our Resident Relations team a CALL AT (402) 391-7900.
                                              Review Author Icon

                                              Resident 1007739

                                              Verified Resident ā€¢ 2021 - 2022

                                              3/17/2022

                                              So far so good. one bedroom. clean, fairly up to date. Staff have been very helpful. Annoyed about the parking policy. 2-3 days is too short for many reasons. Gym equipment needs to be in better condition.

                                                Manager

                                                3/18/2022

                                                The Biltmore
                                                Thanks for this feedback. We're happy you've had a positive experience thus far. Thank you for conveying your observations on the parking situation and gym equipment here. We will certainly look into both items. Thanks again!

                                                Updated Review

                                                Review Author Icon

                                                Resident 938298

                                                Verified Resident ā€¢ 2005 - 2022

                                                3/15/2022

                                                The unit is comfortable and quiet. Attached garage is a plus. Location is convenient for us. The resident portal usually works well for maintenance requests. Residents who don't use email may be at a disadvantage for getting announcements. Unit pricing is a bit misleading forā€¦Ā See More >
                                                  Manager

                                                  3/16/2022

                                                  The Biltmore
                                                  This is wonderful feedback and we greatly appreciate you taking the time to share! Thanks for noting the different things about the community that you enjoy and for also noting where there could be room for improvement. Your input is valuable - thanks again!
                                                  Review Author Icon

                                                  Resident 1007194

                                                  Verified Resident ā€¢ 2021 - 2022

                                                  3/15/2022

                                                  Apartment is quite run down. It was clearly not kept up. We have ants that we have had to deal with. The outer door doesn't lock all the time. Interior door lock is off and has to be pulled closed hardā€¦Ā See More >
                                                    Manager

                                                    3/16/2022

                                                    The Biltmore
                                                    Thanks for this feedback. We regret to learn that you've found your living space to be in poor condition and that you've had several issues within the community. Thank you for letting us know about these concerns so we can look into them and ensure they're addressed.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $275. Rent: $30. Restrictions: 2 Pets Maximum. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $275. Rent: $30. Restrictions: Some Breed Restrictions Apply, 2 Pets Maximum. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 12 Premium Floor Plans
                                                    • 24-Hour Emergency Maintenance
                                                    • 9' Ceilings
                                                    • Additional Storage
                                                    • Alarm
                                                    • Ample Space Dressing Closet
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Brick Exterior
                                                    • Built-In Wet Bar
                                                    • Built-in Bookshelves and Plant Shelves
                                                    • Built-in Microwaves
                                                    • Butler's Pantries
                                                    • Cardio Equipment and Workout Stations
                                                    • Clubhouse with Wi-Fi
                                                    • Courtyard
                                                    • Cox Contour TV Available
                                                    • Crown Molding
                                                    • Custom Corn Hole Boards
                                                    • Decorative Columns
                                                    • Direct Access to Big Papio Trails
                                                    • DishWasher
                                                    • Gated Access
                                                    • Golf Course Views Available
                                                    • Granite Countertops
                                                    • Health Club
                                                    • Indoor Lap Pool and Running Track
                                                    • Mirror Accent Walls
                                                    • Peloton Spin Bikes with Live Fitness Classes
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Premium Porcelain Tile
                                                    • Premium Side-by-Side Refrigerator
                                                    • Private Movie Theatre and 4 Clubrooms
                                                    • Roman Tubs with Glass Doors
                                                    • Sauna
                                                    • Separate Shower Enclosure
                                                    • Stainless Steel Appliances
                                                    • Tennis Court
                                                    • Valet Recycling and Trash Service
                                                    • Volleyball Court
                                                    • Woodburning Fireplace
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    WE'RE #1: COME SEE WHY. Come home to Omaha's flagship luxury apartment community! Ideally situated in Northwest Omaha, Nebraska. The Biltmore Apartments provide an unmatched standard of luxury and service.The Biltmore boasts an incredible variety of twelve breathtaking apartment floor plans complete with crown molding, high ceilings, porcelain tile, luxury bath suites with Roman tubs and marble vanities -- we truly set Omaha's gold standard in rental living. Renting at the beautiful Biltmore Apartments gains residents access to our private movie theatre, an immaculate two-story fitness center with 7 sparkling pools, and free fitness classes. The Biltmore Apartments is conveniently located just seconds to NW Omaha's finest shopping, dining and entertainment.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Richdale

                                                    D
                                                    D
                                                    Communities
                                                    35

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Richdale
                                                    Cats Allowed
                                                    Fee: $275
                                                    Rent: $30
                                                    Restrictions: 2 Pets Maximum
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $275
                                                    Rent: $30
                                                    Restrictions: Some Breed Restrictions Apply, 2 Pets Maximum
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    HALF OFF FIRST FULL MONTH - LIMITED TIME OFFER!

                                                    Check Availability

                                                    The Biltmore

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    The Biltmore is a 620 - 1,678 sq. ft. apartment in Omaha in zip code 68154. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,055 - $1,895. Nearby cities include Ralston, LaVista, La Vista, Papillion, and Bellevue.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.