Waterford Place
1 Waterford Way, Manchester, NH 03102
603-665-9910  WEBSITE save favorite
AVERAGE RATING
recommended by:
54%

overall rating:
3.2
3.3
3.34 Parking:
3.5
3.54 Maintenance:
3.6
3.63 Construction:
3.0
3.05 Noise:
3.8
3.78 Grounds:
3.4
3.43 Safety:
2.9
2.94 Office Staff:
< | >

Used to be good.....now it's terrible

From: jj_the_renter
Date posted: 5/16/2007
Years at this apartment: 2007 - 2007
User Response is available. 1 response
 
The place is relatively new and the apartments are okay but the real problem here is with the management company. Staff is careless and rude. (if you read other posts you'll find this consistent) I've been a tenant for nearly 4 years and I've seen how quickly the place went down hill as soon as Sentinel Management took over. You need look no further than their web site to see the problem.(complete quote below) "aggressive leasing strategies" means they'll rent to anyone. "rigorous cost controls" means they won't miss an opportunity to stick it to you. This management company wants only to make money for it's investors. It doesn't matter if you're a good tenant or not. These people are equal opportunty offenders.

"Once a property is acquired, Sentinel seeks to add value to that investment. Rather than wait passively for external market forces to have a positive effect on value, Sentinel s asset and property management teams take an active role in maximizing the property s potential through aggressive leasing strategies, continuous maintenance and capital improvement programs and rigorous cost controls. Multifamily properties in particular are very responsive to Sentinel s style of intensive property management. Once a property appreciates in value, that added value may be captured through a timely sale."

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 02/02/2008
I've also lived in Waterford Place apartments prior to the takeover by Sentiel Management. I would agree this place was a better place to live when managed by Winn Residential Management. When we first moved here, the grounds were beautiful as if we lived on a golf course. As soon as Sentiel Management came in, the grounds went uncared for & our beautiful lush grass turned to weeds. Also, with the change in Management came a change in staff. The staff of Sentinel is very unfriendly and unhelpful. I've had mostly good experiences with the maintenance staff, but the office staff acts like they are "bothered" whenever you go to ask a question. I give the new management company of Waterford Place Apartments TWO THUMBS DOWN!!!
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