603-673-5215 save favorite
75%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
Rent at risk
From: -Anonymous-Date posted: 5/18/2008
Years at this apartment: 2006-01-01 - 2007-01-01
2 responses
Management was very pleasant to deal with on the rare occasion you were able to reach them. When I first moved in, there wasn t even an office to call with questions or problems. Once they established one, no one was ever there. Maintenance was pleasant, but again, always seemed to have a water heater to replace when they were needed. I waited over a week to get a stove when the one in the apartment broke.
The outside of the units are dated and had substantial water damage. The garage door was almost rotted through. But they were spacious and cute. The carpet smelled of mildew when we moved in. I assumed it was due to a poor cleaning crew when I moved in since it is the tenant s responsibility to clean it when they leave. I later noticed several cats in the community, and thought that may have been part of the problem. The community is also extremely noisy, lots of VERY loud motorcycles speeding through the community at all hours of day and night.
The snow removal policy is extreme and ridicules. They have an air horn they blow when it s time to move your cars. There is no place to go while they plow so I found myself driving around in sub par weather until they were finished. I understand not wanting to plow cars in, but I was far more inconvenienced by moving my car to allow them to clear my spot, then I would have been if they had been like every other apartment complex I have lived in, and just allowed me shovel myself out.
The apartments are the only ones that were like them in the area, so if they have the amenities desired, it will work. However, be prepared to fix your own problems and have almost all the responsibilities of owning.
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| From: Anonymous | Date: 11/17/2008 |
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At least the company notifies you when they are going to plow and most would rather deal with the "inconvenience" of moving my car then on having tenants shovel themselves out. That works in a perfect world. In the world of the renter, most just clean off their cars and move to a spot that is cleared. In last years winter that would have meant over 100 inches of shoveling!
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| From: knightly | Date: 09/15/2010 |
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A new manager is at Longley who has over 20 years experience in managing apartment homes and who is extremely customer service oriented. The "air horn" that is blown is necessary to get residents to move their cars, especially out of respect to their neighbors who do. It is a necessary function to clear snow from a very large lot. There is an on site maintenance person on staff and there is 24 hour emergency maintenance available. Have never heard of somebody waiting one week for a stove because if one was on back order a stove would always be brought in from a vacant unit or from the leasing office until a new stove arrived. If you are looking for a well managed, spacious home in a great community, come meet the manager, discuss any concerns you have yourself and check out the property yourself.
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