I think this apartment rating web site can be a great tool. However, after reading many reviews for many of the properties in the area, it seems difficult to weed out the disgruntled tenants from the objective observers. I have made an effort to be as fair as possible in this review.

We have lived at Pheasant Run for more than 5 years... we have not moved out yet because we absolutely hate moving. Having said that, as soon as the lease is up, we are out of here.

The best things about living in Pheasant Run are:

* Proximity to the highway and to all kinds of shopping (it is nice to be able to walk to Market Basket).

* Beautiful landscaping! I love the old trees in the lot and the beautiful flowers in spring and summer.

* Beautiful clubhouse and pool areas.

* Gas stoves are definitely a plus.

* Nice playground area for young children.

* There is a lot of cultural and racial diversity amongst residents and fairly representative of the ethnic makeup of the city.

* Rarely, if ever, are there power outages in this complex even during the worst storms.

* The hallways in each building are kept clean and vacuumed several times per week. They are very well lit as well.

* Maintenance does a good job at keeping roads and walkways free of snow and ice during snow storms.

* The fact that the complex is on a hill and on a dead-end street is a big plus.

* They replaced the railings in the porches several years ago with much more attractive ones. Did a lot to enhance the look of the property.

* The office staff, Kim in particular, is very nice. The rest, I could live without since they don't go out of their way to be pleasant and seem cranky. We miss the old manager Mary Jo.

* Never had any issues with children in the property. They are all well behaved and pretty quiet.

* We have never had any issues with loud music or parties. Tenants seem very respectful of the fact that walls are paper thin.

The things we dislike are:

* You can hear everything that goes on in the neighborhood; not very well sound insulated. Sub-standard padding used under carpets does not promote sound insulation either. Floors are creaky and noisy. You can hear EVERYTHING that goes on in the hallways, in the parking lot, and in your neighbour's apartments.

* Avoiding renting any apartment unit adjacent to the laundry room or entrance ways to the building is a must for those who enjoy quiet living.

* Our noisy 20 year old dishwasher guarantees a conversation in the kitchen impossible when the darn thing is running.

* In the spring and summer, the loud sound of lawnmowers and blowers at 8:00am on saturday morning make it impossible to sleep late. I guess that's part of the price paid for nice landscaping.

* Maintenance people are very pleasant but do substandard work most of the times and seldom fix a problem with only one visit.

* They have NEVER done any update work inside the apartment in over 4 years. The property management spends most of the money on the outside appearance not on the inside. They replaced the carpets in the hallways once. Windows in bedrooms were replaced a few years ago but they never bothered to paint the new window frames installed. The only time I know of when apts are updated is when someone moves out.

* If you are looking to befriend, socialize, and drink a late morning capuccino with some outgoing neighbours, this is probably not the place to live at. Most residents keep to themselves (good in a way I guess).

* Cooling and heating is awful. In the winter, we don't even have to turn the heat on because it gets so hot. In the summer, it is like a sauna since there is only one air conditioner in the living room. We have slept in the living room many summer nights to keep cool. This affects quality of life here bigtime.

* The laundry rooms are very unattractive. There are only two washers and dryers for the large number of residents in each building. Quite often we have to do laundry late at night just to get an open washer/dryer. I think it's expensive too at $1.50 a load. My wife's #1 complaint is that there are no hookups for washer/dryer in each apartment unit [this is a greater inconvenience than we expected when we first moved in].

* The decor in the hallways, especially the popular 1984 turquoise color doors and the cheap paint on the walls leave a lot to be desired. Home improvement shows would go crazy if they visited this place.

* Doors to each apartment seem easy to break into however, I don't know of any break-ins having taken place.

* Closets are old and outdated. Doors keep falling off the railings, and the hardware inside is mostly made of wood nailed together very cheaply.

* Bathroom fixtures are old, outdated, with decor and style circa 1970's. The bathroom tiles are amongst the ugliest ones and hard to clean could find. Prepare to learn some skills on how to replace moldy caulking if you plan to live here.

* Many tenants drive through the parking lot at excessive speeds despite posted speed limits.

* During the holidays, traffic on Daniel Webster Hwy is horrific. Getting in and out of the apt complex can be quite a task -> quite often we're better off walking to the store than driving.

* Visits (inspections) into the apartments with one day notice used to be common. While there is a lot more notice given now, they NEVER do any work, repairs or improvements as a result of the so called inspections.

* Storage space' Forget about it.

* Can rely on rent going up every year although that's the case with most overrated properties in Nashua. Ah, and if you think the late rent fees at Royal Crest are expensive, don't even think of living here and not paying a late rent fee of at least $50 bucks.

In summary, we would recommend living in Pheasant Run to anyone looking for a short-term lease (1 year or less) or to anyone does not have an issue with our experiences above. Pheasant Run is a safe and attractive community with quiet tenants. The landscape is more attractive than a lot of the rental properties in the area. The external view of the property is not consistent with the experience of living here
and to some extent, sets an unrealistic expectation of living in a "Deluxe" or "Luxury" apartment complex.

For the money paid each month, I recommend renting elsewhere. There are some townhouse properties available in the Nashua market which offer better value for the money. Many them have greater square footage, come fully applianced with washer & dryer in the unit, and are multi-level with a basement. My advice to anyone out of state looking to move to Nashua, buy property if you can. Most rental complexes in the area are sky-high overpriced or are plain 'ol dumps.

I will make a point to follow-up this review describing our "moving-out" experience. Stay tuned.

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