My husband and I lived in the "3 bedroom loft apartment" for a year. The 3rd bedroom was nothing more than a loft with no ventilation or air conditioning. During the summer, it was unbearable just to be up there for 5 minutes. It was our office, but we rarely used that area for nothing more than storage. When we first moved in, maintenance was always prompt, the office staff, more than cordial. Once Beechstone was bought by TGM, quality went downhill. Our ceiling collapsed in the second bedroom right before Christmas Eve, and maintenance was called out. They couldn't do anything but poke some holes in the ceiling for the water to drain. He repeated the process in the closet of the second bedroom. The office manager did nothing to fix this problem for about 2 months. Finally, they sent in someone to patch the holes with caulk and paint over it. You can only imagine what type of mold grew in the damaged walls and ceiling over the summer. The summer. We had wasps swarming in our living room and loft for several months, up until we moved out. Maintenance showed up, only after I begged and pleaded and cried with the office lady that I was allergic and needed help asap. If we had known what we were getting into, we would have chosen a different place to live. Throughout the change of rental companies, the maintenance has always remained pleasant. The office staff has gotten more ignorant when answering calls or receiving tenants in the office. It was like chronic PMS in that place. On one good note, they did a massive upgrade to all the apartments and the kitchen and bathrooms look beautiful. Now if only they would rip up the 2 layers of linoleum instead of gluing down the pieces that ripped during the renovations. My only complaint about maintenance is entering my apartment when I'm at work (which is fine), but they left ALL the lights on in the place and knocked things over.

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