#18,880 #7 #370

What is epIQ?

The Grand

1900 Frontage Road, Cherry Hill, NJ 08034
(140 Reviews)
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

Studio

Studio East Building (E1)

Studio, 1 Bath | 520 sq. ft.

5 Available Units

See Floor Plan Details

Ground Floor West Building (E2)

Studio, 1 Bath | 586 sq. ft.

See Floor Plan Details

Ground Floor West Building (E5)

Studio, 1 Bath | 726 sq. ft.

See Floor Plan Details

Ground Floor Interior East Building (E3)

Studio, 1 Bath | 611 sq. ft.

See Floor Plan Details

Ground Floor West Building (E4)

Studio, 1 Bath | 625 sq. ft.

See Floor Plan Details

1 Bedroom

One Bedroom Regular East Building (A1)

1 Bed, 1 Bath | 792 sq. ft.

4 Available Units

See Floor Plan Details

One Bedroom Large East Building (A2)

1 Bed, 1 Bath | 895 sq. ft.

2 Available Units

See Floor Plan Details

One Bedroom Deluxe East Building (A9)

1 Bed, 1 Bath | 984 sq. ft.

2 Available Units

See Floor Plan Details

One Bedroom w/Den West Building (A11)

1 Bed, 1 Bath | 1,106 sq. ft.

1 Available Unit

See Floor Plan Details

Ground Floor West Building (A10)

1 Bed, 1 Bath | 1,153 sq. ft.

1 Available Unit

See Floor Plan Details

Ground Floor East Building (A12)

1 Bed, 1 Bath | 1,108 sq. ft.

1 Available Unit

See Floor Plan Details

Ground Floor West Building (A4)

1 Bed, 1 Bath | 915 sq. ft.

See Floor Plan Details

Ground Floor Interior West Building (A6)

1 Bed, 1 Bath | 950 sq. ft.

See Floor Plan Details

Ground Floor West Building (A8)

1 Bed, 1 Bath | 960 sq. ft.

See Floor Plan Details

Ground Floor Interior East Building (A5)

1 Bed, 1 Bath | 918 sq. ft.

See Floor Plan Details

Ground Floor Interior West Building (A3)

1 Bed, 1 Bath | 900 sq. ft.

See Floor Plan Details

Ground Floor West Building (A7)

1 Bed, 1 Bath | 954 sq. ft.

See Floor Plan Details

2 Bedrooms

Two Bedroom Two Bath Corner East/West Building (B3)

2 Beds, 2 Baths | 1,215 sq. ft.

5 Available Units

See Floor Plan Details

Two Bedroom One Bath East/West Building (B1)

2 Beds, 1 Bath | 1,146 sq. ft.

5 Available Units

See Floor Plan Details

Two Bedroom Two Bath East/West Building (B4)

2 Beds, 2 Baths | 1,225 sq. ft.

5 Available Units

See Floor Plan Details

Ground Floor East Building (B7)

2 Beds, 2 Baths | 1,390 sq. ft.

1 Available Unit

See Floor Plan Details

Ground Floor East Building (B6)

2 Beds, 2 Baths | 1,380 sq. ft.

See Floor Plan Details

Ground Floor West Building (B8)

2 Beds, 2 Baths | 1,520 sq. ft.

See Floor Plan Details

Ground Floor East Building (B5)

2 Beds, 2 Baths | 1,325 sq. ft.

See Floor Plan Details

Ground Floor East Building (B9)

2 Beds, 2 Baths | 1,607 sq. ft.

See Floor Plan Details

3 Bedrooms

Three Bedroom Two Bath East Building (C3)

3 Beds, 2 Baths | 1,620 sq. ft.

5 Available Units

See Floor Plan Details

Ground Floor East Building (C1)

3 Beds, 2 Baths | 1,460 sq. ft.

See Floor Plan Details

Three Bedroom Two Bath West Building (C2)

3 Beds, 2 Baths | 1,607 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D+

Review Ratings

Noise

2.5

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

3.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Grand Reviews

(138)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2019 - 2023

6/27/2023

Mold!!!!!!!!

Mold donā€™t do it they promise a lot. Mostly lie. Donā€™t say I didnā€™t warn you. It eas good at the begin every kne is moving out. I rather take a lost then stay here . They dont care about you or your well being.ā€¦Ā See More >
Review Author Icon

bhoffman718@gmail.com

Resident ā€¢ 2017 - 2023

5/8/2023

Promises,promises,promises,that's all we get,oh I'm wrong,increases in our rent! We have been here six years,lobby was told to us it would be renovated ,nope just paint around elevator doors and moved a few pictures.Heres a thought clean it better! When we moved in 6 yearsā€¦Ā See More >
    Review Author Icon

    czitwer@gmail.com

    Resident ā€¢ 2022

    8/6/2022

    We Love Our New Home At The Grand

    We recently moved to The Grand after selling our home in a very short time. My daughter lived here in 2018 and I always loved the spacious apartment, amenities and beautiful view. I love sitting on the balcony with a cup of coffee or glassā€¦Ā See More >
      Review Author Icon

      Jefreileon1986!

      Resident ā€¢ 2021 - 2022

      2/12/2022

      This is the worst apartment Iā€™ve ever lived in. The apartment will be 88 degrees without the heat being on. The insulation is nonexistent. The showers are dangerously hot, or as cold as can beā€¦ and the fire alarms go off multiple times a week.ā€¦Ā See More >
        Review Author Icon

        DeloresColace

        Resident ā€¢ 2006 - 2021

        12/10/2021

        Mr. & Mrs. Colace in unit 516 This review is Shawn one of our maintenance tech. Shawn has been a great help. He does very good work. He is very respectful to everyone he comes across. and kind. Shawn is a great asset for usā€¦Ā See More >
          Review Author Icon

          Loveyou1

          Resident ā€¢ 2021

          11/2/2021

          The grand from hell this is my first review I have ever done and I pray my last this is be a horrific experience since the day I moved in on 10/14 I left on 10/20 this property has failed to care for the safetyā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2020

            9/4/2020

            Imagine going through a drop in income or for many a loss of income to no fault of your own. After informing the administration of "loss of income" we were told Rent still needed to be paid but late fees would be waived at least.ā€¦Ā See More >
              Review Author Icon

              kbl24

              Resident ā€¢ 2018 - 2020

              4/5/2020

              1. Not luxury apartment for sure. 2. Mice, apartment are not properly clean or fix. 3. Maintenance work is always half ---. 4. Not worth the price tag honestly. 5. The ppl at the grand are friendly 6. I personally think all the money wasā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2019

                11/30/2019

                STAFF STEALS OUT OF MAILROOM. I had a duffle bag which was mistakenly left in the parking lot turned over to the staff. Multiple concierges confirmed seeing the bag in the mailroom on the bottom shelf and even showed me the location on the cameraā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2018 - 2019

                  8/26/2019

                  The leasing office flat out lied about their shuttle service. We were never told it was first-come, first-serve until after we moved in. One of the reasons I moved into this apartment complex is because of the shuttle to Philadelphia. Now they have used theā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2018 - 2019

                    8/15/2019

                    Date 8-15-19: This place is most definitely not maintained, The place is like living near the DUMP, the rear entrance is DISGUSTING, you have to deal with the trash containers at the entrance and the SMELLY sewer water leaking out. On top of that theyā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2019

                      5/15/2019

                      Harbor Group was not so bad compare to ASDEN MANAGEMENT by far these people don't care what you go through in regards to the mice ?? infestation going on in these two buildings. The way they handle tenants complains about living with mice is completelyā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2016 - 2019

                        5/14/2019

                        Dirty, poorly maintained. Apartment had black mold that was never really addressed. Mice. Marijuana smoking in the stairwells fills your apartment with smell. Fire alarms go off in the middle of the night on the weekends. Heat is shut off in April even while theā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2013 - 2018

                          10/19/2018

                          I love living here! Ever since this new company took over they have really been stepping it up and making some great improvements! The staff is very friendly and welcoming! I would (and do) recommend this complex! (Inside tip: the higher up the better theā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2018

                            9/15/2018

                            This complex looks very nice from the outside, but sadly it is terribly run. The maintenance simply does not do their jobs, and allows your apartment to reach dangerously bad conditions. Examples in just our unit that we have tried for months to get addressed:ā€¦Ā See More >
                              Review Author Icon

                              Ld1979

                              Resident ā€¢ 2018

                              8/9/2018

                              I just moved in a week ago, staff has been very helpful throughout the process, Sandra was great in the leasing office. Everyone is nice and community overall is very good, had a few minor issues with my apt at move in but were resolvedā€¦Ā See More >
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2017 - 2018

                                8/8/2018

                                THE NOT SO GRAND. In the last ten months the following have happened: 1. The fire alarm has gone off eight times. Four times after midnight. 2. Water has been shut off completely four times. 3. Hot water was off for three and a halfā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2012 - 2018

                                  8/1/2018

                                  Su Rodriguez is an excellent property manager! Glad to have her back. There have been many improvements under Asden Properties management. Glad to call this place home! Great place to raise children and pet-friendly.

                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2017 - 2018

                                    7/23/2018

                                    Great community and true luxury apartments. Really great and nice apartments and penalty of parking. Great pool and environment. Great maintenance crew and staff. Everyone is helpful and their residents are their most important purpose.

                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2018

                                      7/13/2018

                                      I am so happy I chose The Grand when I moved to this area. The style and class are so nice to come home to. The amenities are incredible. The convenience of the gym is adding years to my life. The infinity pool makes meā€¦Ā See More >
                                        Review Author Icon

                                        Mkey19

                                        Resident ā€¢ 2003 - 2017

                                        11/7/2017

                                        Please confirm your account to post your review 1.0 star rating 2/1/2017 The worst place to rent. If I could move, I would be gone in a heartbeat. The worst management from the management company to the property manager. The "F" Better Business Bureau ratingā€¦Ā See More >
                                          Manager

                                          11/8/2017

                                          The Grand
                                          Thank you for leaving this detailed feedback about your living experience at The Grand at Cherry Hill Apartment Homes. We strive to provide excellent living experiences. Please call the Property Manager directly at (856) 428-1840 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

                                          Updated Review

                                          Review Author Icon

                                          Chloe_G

                                          Resident ā€¢ 2014 - 2017

                                          7/30/2017

                                          I lived at The Grand for just under 3 years with my fiance, and we recently moved because we purchased a home. Overall, my experience was pleasant. I loved my updated apartment and the many amenities included in the rent. Unfortunately, the last several monthsā€¦Ā See More >
                                            Manager

                                            8/23/2017

                                            The Grand
                                            Hi Chloe, we regret to hear that you had this experience with us. We would like to have a better understanding about your experience. Please reach out to us at (856) 428-1840 at your earliest convenience.
                                            Review Author Icon

                                            brettlin26

                                            Resident ā€¢ 2015 - 2017

                                            7/7/2017

                                            Best staff ever! I had a major issue in my apartment and they helped me so quickly and were so friendly about it i couldn't believe it. This day and age it is hard to find nice people who are willing to help.ā€¦Ā See More >
                                              Manager

                                              7/12/2017

                                              The Grand
                                              Thank you for your positive feedback! We're glad to see the care that we take shows!
                                              Review Author Icon

                                              rbrowney1987

                                              Resident ā€¢ 2016 - 2017

                                              6/27/2017

                                              What a great place to live! Ever single person I have met who works here has been a pleasure to work with!

                                                Manager

                                                7/2/2017

                                                The Grand
                                                We are so happy to hear that you are enjoying living at The Grand! Please don't hesitate to reach out with any questions or concerns (856) 428-1840
                                                Review Author Icon

                                                beboy.1020

                                                Resident ā€¢ 2015 - 2017

                                                6/9/2017

                                                I'm sitting here at the pool of The Grand and needed to make a review to say how gorgeous it is here, its like being at a 5 star hotel, I am looking forward to this weekend with more pool time.ā€¦Ā See More >
                                                  Manager

                                                  6/20/2017

                                                  The Grand
                                                  We are so happy to hear that you are enjoying living at The Grand and utilizing the pool. Please don't hesitate to reach out with any questions or concerns (856) 428-1840

                                                  Features & Amenities

                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $50. Restrictions: Maximum of 2 pets allowed per apartment home. Additional monthly pet rent may be required. No exotic pets allowed.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $50. Restrictions: Maximum of 2 pets allowed per apartment home. Additional monthly pet rent may be required. Deposit is $300 per pet. Breed restrictions include, but are not limited to, Pitbull, Akita, Doberman, German Shepard, Rottweiler, and Chow Chow. No exotic pets allowed.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 14th Floor
                                                  • 3rd Floor
                                                  • 4th Floor
                                                  • City Views
                                                  • Corner Apartment
                                                  • Dens
                                                  • Penthouse
                                                  • Private Entrances
                                                  • Renovated
                                                  • Renovations
                                                  • Rent-controlled
                                                  • Terrace on 5th Floor
                                                  • Upgrades Available
                                                  • View
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  Nestled in prestigious Cherry Hill, NJ, the Grand Cherry Hill offers luxury high-rise living. Your new apartment home is fully renovated with granite countertops, upgraded appliances, and a full-size washer and dryer. Each building has a HarborFit fitness center, and the brand new clubhouse offers a theater, business center, game room, and cyber cafe. And the best part? Knowing you are just a short drive from the office, shopping and entertainment, thanks to our ideal location. The Grand Cherry Hill Apartment Homes offers you the convenience and lifestyle you deserve. Relax in our Infinity swimming pool with spa, take to the tennis courts for the afternoon, and enjoy gatherings in the community rooms that are located in each building. Enjoy large closets, private balconies, and dozens of other apartment amenities, as well. Contact our friendly staff today to discover more about our Cherry Hill Apartments!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 12:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM

                                                  Questions & Answers (2)

                                                  Linda Kanter
                                                  Asked on: 08/07/2018
                                                  Q:Ā Why donĆ¢ā‚¬ā„¢t I see my review that I wrote yesterday. ThatĆ¢ā‚¬ā„¢s the second time it didnĆ¢ā‚¬ā„¢t come through
                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā How easy is it to find guest parking?

                                                  Frequently Asked

                                                  Based on 140 number of votes by renters, The Grand is currently rated 3.9 out of 5 stars.
                                                  The Grand is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Grand is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  The Grand is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Grand is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Grand is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  The Grand is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $50
                                                  Restrictions: Maximum of 2 pets allowed per apartment home. Additional monthly pet rent may be required. No exotic pets allowed.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $50
                                                  Restrictions: Maximum of 2 pets allowed per apartment home. Additional monthly pet rent may be required. Deposit is $300 per pet. Breed restrictions include, but are not limited to, Pitbull, Akita, Doberman, German Shepard, Rottweiler, and Chow Chow. No exotic pets allowed.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Check Availability

                                                  The Grand

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Is this your community?

                                                  Claim your community to update listing information, capture leads, and respond to reviews!

                                                  The Grand is a 520 - 1,620 sq. ft. apartment in Cherry Hill in zip code 08034. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Maple Shade, Haddonfield, Helmetta, Merchantville, and Westmont.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.