Hudson Square North
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Not "Luxury"...terrible Management Company, poor quality building/apartments
From: -Anonymous-Date posted: 12/11/2008
Years at this apartment: 2006 - 2008
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I am extremely dissatisfied with the quality of service provided by the management offices of the Applied Companies, as well as the quality of the building itself at Hudson Square North in Hoboken (235 Hudson Street). On the outside, the building itself appears to be a "luxury" building as the sign outside purports. The apartments on the inside are mediocre at best with older appliances and bathrooms....but that's not the real issue. Here are a list of reasons why this facility is abysmal:
1) When you walk into the lobby you can often smell the stench of cigar smoke from the grade-level cigar store that is located within this facility. There is no ventilation system in the building, so why not put a cigar store in there where the patrons may smoke indoors..in a residential "luxury" building. The common halls also smell of mildew for some reason.
2) The common hallways are not heated or cooled, it is often freezing cold in there during winter months, and very hot during summer. The air is very stale and smells of smoke and mold. They clearly chose not to construct the building with a central AC system to save on common area utility costs for the building owner, with total neglect for the comfort of its tenants.
3) The apartments themselves do not have a quality heating and air-conditioning system. The apartment units have in-window PTAC (package thermal air conditioning) units which consume unbelievable amounts of power leading to a very high utility bill. These units provide both heating and cooling, however do so very ineffectively and inefficiently. The heat is dry and stale and the temperatures are unstable. One must keep adjusting the unit in an attempt to feel comfortable; it is never a very comfortable temperature in the apartment unless the weather outside is perfect and the windows are open. The windows, by the way, are paper thin causing a freezing cold draft to permeate the apartment during the winter months. Tempted to move in yet' There's more...
4) MICE. There is a huge mice problem at this facility, particularly in winter months. The solution provided by the management office is a terse suggestion to the tenant to buy traps. That's their solution. They claim there is an on-site exterminator that comes by weekly, but I am skeptical as I have not seen him...even after Jessica (desk person) indicated that she put a work order in for him to stop by (I work at home, I'd notice if he were here the day she "scheduled" him).
And if there were indeed an exterminator, the problem should be resolved should it not'
5) The management company...Applied Development Co. It all comes down to the management company. As mentioned, they fail to rectify any of the many problems that occur within the facility on a regular basis, or if they do, they do it at a snail's pace as if it were an inconvenience to them. One time I had complained of a rancid smell in my apartment that I believed to be a decomposing rodent in my wall or heating unit(given the mouse issue)...the maintenance person wrote on the work order after having visited my place...in broken English "Check the AC unit, not smells dead mouse inside, please tenant cleaning the filters." That is a verbatim quote from Juan. That was their solution, blame the tenant for the air filters. To give them the benefit of the doubt, I changed the filters which did need changing (something they should probably do regularly since they opted out of providing central AC)....but the problem persisted. Then they claim it was the lack of cleanliness of the apartment. My apartment was spotless. To avoid having to find the real problem they made a quick excuse to avoid further work for them. They are the most apathetic, incompetent group of people I have ever encountered. I do not know if it is just this particular Applied building and this management office, but I recommend that anyone seeking an apartment in Hoboken do so at a building that is not owned and operated by the Applied Development Company...no matter how nice the facility may appear in its ads online, or even during a quick inspection when visiting with a broker. It is not an inexpensive place to live, if low quality is what you seek...you can find it at a much lower price in Hoboken.
To name names, Don the building manager, Juan the head maintenance person, Dot (another building manager), and Jessica (the desk person) are all completely useless in terms of rectifying the many issues that persist at this facility. Jessica has often claimed to have informed the managers/maintenance of issues that were reported by the me...however I believe she just told me that to shut me up. And they seem to perpetually be on a lunch break. Honestly, in such harsh economic times, highly educated people are being laid off en masse...yet Applied Development Company continues to keep sub-par individuals on the payroll who are not even qualified for a career in fast-food service. g-hKOS7s4Nq5n3hEIpHd
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