Woodlake Village
AVERAGE RATING
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Needs a lot of improvement...
From: FeduptohereDate posted: 8/30/2003
Years at this apartment: 2003 - 2003
The apartments themselves are spacious & nicer than many I?ve seen...But there are serious problems here, too.
People throw food around the lobby downstairs;the fire extinguishers are constantly being vandalized;kids constantly run in & out of the building, screaming & slamming doors; we?ve just recently come home to find someone had been smoking pot in the hallway outside our apartment - not to mention the "young adults" that verbally abused us once when my husband asked them nicely to move so we could get up the stairs to our apartment.
Our central air has quit working twice since June:My significant other does heating & air for 17 years now, so he told them what the problem is(coil in the untit leaks & shorts out the transformer)but as of now, all they have done is put in a new transformer. Yes, it works, but it?s only a matter of time until it blows out again.Each time they are told this, they say that no one told them this.When our air was out last week, we had to live in an 88 degree apartment for a week and make numerous phone calls before they sent anyone out to look at it!!!!!
The rental consultant, Judy, is very nice...but the complex manager is, as another reviewer stated, "an absolute waste of space"! They tell you they?re trying to lose the bad reputation this place has & make you jump through all kinds of hoops to get in here (credit rating over 600 a must; police checks; employment checks, etc...)but once you?re here, management seems to think you?ll be willing to put up with noise,trashy neighbors, unsafe conditions(like security doors with no bar on them to keep them closed)and utter disregard from them when you have a problem.Unless major changes are made here, we WILL NOT be renewing our lease in May! In fairness, there seem to be some good people who live here, but unfortunately there is still a LOT of trash here, too. And it?s true that all the money was spent on the buildings & roads up front(including renovating the office) but back here in Tivoli, they?ve done absolutely nothing while I?ve been here for the past 4 months.All in all, this place is not what it was represented to be, and we are extremely upset and disappointed by that.
1/6/2004 After 6 months without a locking bar on the security door, they finally installed one this past November. However, it doesn't work properly. So, when someone calls you on the intercom, you have to go and let them in instead of buzzing them in - which is how it's SUPPOSED to work. Also,management is allowing the clubhouse to be used for a religious study group by people who are not residents of the complex...Yet the people who live here are not given access to the building unless they pay $50 per hour to rent the large Hall, or they are in the offices to speak to management.
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