Pavilion
351 Broad Street, Newark, NJ 07102
973-484-2101  save favorite
AVERAGE RATING
recommended by:
37%

overall rating:
2.2
2.5
2.46 Parking:
2.4
2.38 Maintenance:
2.7
2.69 Construction:
2.5
2.54 Noise:
2.6
2.62 Grounds:
2.4
2.42 Safety:
2.0
2.04 Office Staff:
< | >

unprofessional staff

From: -Anonymous-
Date posted: 8/18/2008
Years at this apartment: 2008 - 2008
User Response is available. 2 responses
 
I went to the pavillion on saturday 8/16/08 to view an apartment when i got there this unprofessional woman named Kira was in the office. the office was in one of the studio apartments and it was very hot. kira informed us she was closing because there was an emergency. the electricity was out in the entire building. there were a couple a of people in the stuffy apartment waiting for assistance and one girl was asking Kira for her deposit back. the way Kira handled the girl was so unprofessional. she was flustered and did not seem to work well under pressure. she was dismissing the girl and also me and the others that was waiting for help. the girl said she would wait for her supervisor, so kira told the girl she would call security on her so the girl said she will call the cops on Kira for holding onto her deposit. at that point things got ugly and i felt they didnt have to turn ugly if Kira was professional. at that point me and the other potential residents were turned off and left the pavillion. so i was so disgusted with the service that i didnt go any further with this place. the pavillion needs to hire respectable staff that will represent them well instead of having ghetto low class trash like Kira working in the leasing office.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 08/27/2008
Kiara is a wonderful host, maybe she might have been flustered. Something that happens to all of us under pressure. If the tenant knew there was an emergency why didn't they wait. Kiara is apart of the staff she is not management. It was very unthoughful of you and her (other tenant) to judge someone based on a emergency situation. Common sense if it's hot to you then it's hot to her. Back off people sometimes and just be patient. Being the front person and having a bunch of rude and probably demanding people in front of you isn't easy. I met her on 8/9/2008..And if you had any class you would've helped the young black sista out by calming the situation down versus being apart of the problem.....From Sherie
From: Anonymous Date: 12/17/2008
LOL, I have viewed an Apartment at the Pavillion back in September with Kira and I must definitely say she is very unprofessional and is definitely one of the reasons I decided that this place was not for me. If you like classless people then maybe this is the place for you.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   No-Budget Ideas for Decorating Your Living Room - Dec 04
   How to Create a Zen Garden on Your Balcony - Dec 04
   The Art of Packing Boxes for Moving - Dec 04
   Interior Design Tips for Traditional and Classic Style Apartments - Dec 04
   Renting in Chicago: 3 Laws You Should Know - Dec 04
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Pavilion
          Newark apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif