Rachel Gardens
Chapin Road,
Pine Brook,
NJ
07058
973-882-9800 save favorite
973-882-9800 save favorite
AVERAGE RATING
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Upscale price but horrible staff
From: Yourneigbor123Date posted: 3/4/2009
Years at this apartment: 2009 - 2009
I have lived here for about 5 months and the place is nice. The staff on the other hand need a lesson in customer service. When we moved in they were to give us a free month spread through the year on the monthly payments, but of course " the fax sent sent to the main office was cut off with that part." So I am fighting with them about that. My lock on the door fell apart trying to get into my apartment. Then we had a problem with the upstairs bathroom which leaked water into the first floor onto the main stairs and the maintenance man said to me " why did you call me" as he is watching the water drip from the ceiling. So long story short this is a nice place but the employees over all are horrible and that is being nice. So your time and money don't get fooled by the UPSCALE APARTMENT SIGN... oh yeah the " security" guy drives a beat down vehicle with a "security" sign that is peeling off real safe.
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