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For your sanity, do not move here.
From:
-Anonymous-
Date posted:
8/5/2008
Years at this apartment:
2007
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2008
2 responses
I moved into Quail Ridge about 16 months ago.
Issue #1 - Almost Homeless
I received a notice that my 1 year lease would automatically be renewed unless I notified them in writing within 30 days that I planned to vacate. After not receiving the rent bill for the first month of my new lease by the end of the month, I inquired with the Leasing office and was told that my lease was not renewed automatically as their letter had stated it would be. They said I was "lucky" that my apartment had not been rented to someone else, otherwise I would have been homeless the next day.
Issue #2 - I pay my rent online through the service promoted by Quail Ridge. I don't always look at my rent statements, but just pay it online and make sure the money leaves my bank account. When I finally checked my rent bill it stated I was 3 months behind on the rent. It took them a week to find my money in their accounting system. Again, I got "lucky" as they were able to pull the eviction summons from the court that they had begun AFTER I notified them of their error with my rent, and they were ever so kind enough to reimburse the $400 legal fee that they had applied to my account AFTER I notified them of the problem. They wound up disabling my ability to pay my rent online as they never figured out what the actual problem was.
Issue #3 - After the above online payment issue, I was advised to physically bring my check to the management office every month. The rent for July was paid just fine this way. As they close at 5pm, I dropped my check for August in their designated rent slot on the door. Guess who lost my money again'
Issue #4 - Garbage disposal spewed sewage into my kitchen sink and leaked into the bottom of dishwasher for months despite numerous calls to maintenance. The same guy came the first 2 times and was extremely rude, finding a different reason to blame me for the problem each time. On the 3rd visit a different guy came and fixed the problem in less then 5 minutes. It turns out the dishwasher had been installed incorrectly and was holding the dirty water instead of sending it out as sewage, or something to that effect.
Good things: Parking is good. I NEVER hear my neighbors.
More bad things: Tennis court is pock marked and unusable. Wood in stairwell landings is rotting and dangerous (my heel went completely through a plank). Windows leak so badly that black mold grows on sill no matter how many times you bleach it.
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User Responses
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From:
Anonymous
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Date:
08/06/2008
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I am resident of Quail Ridge and I totally feel with you. The Quail Ridge Apartment leasing office is the most rude I have ever seen. The apartment and the facilities are really bad.
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From:
Alchemy122276
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Date:
08/07/2008
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at least you got your money back.
i am 5 months removed and am still fighting with them.
the only thing i dont understand is how you found anything good to say.
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Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.
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