The quality of management staff is abysmal. They will attempt to charge you any way they possibly can, it is extremely unethical. They send you bills with no due date AT ALL for water, and then charge you 40 dollars because you have no idea when it is due. This has happened repeatedly and I always pay my bills on time. Of course there is also no electronic ANYTHING so you are left to try and figure out what is due when and have to hope it gets there on time. This establishment refuses to get with the times and update to electronic systems so you are constantly left guessing and are basically left with no choice when it comes to discrepancies because they hold all the records. Recently I sent in my check and they lost it! Of course I have nothing electronic to show that I sent it in, so they said they never got it and then charged me $40, how convenient for them.
Also, expect to have the WORST neighbors. When I moved to my unit, they told me I would be by this charming family that has been there 18 yrs. These people are a nightmare. There must be 10 people living in a 3-bedroom apartment, and their friends are over all hours loitering in the parking lot and setting off fireworks in the back. They also have other families that I have seen far to many people living in one unit.
Staff they do not have any full time staff working during non-working hours. Just the other week our water heater stopped working, we had no water the entire night or following morning to get ready for work. I ve never heard of a place that didn t have at least ONE full time person there for issues that occur after hours. I ve also been locked out and had to resort to calling the police to help me get in, since it occurred over the weekend.
Do yourself a favor, DON T live here or any of the establishments this company manages. They are based in West Trenton NJ.

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