I have friends who live in Rahway Plaza and so I have had the opportunity to visit the complex. I am also shopping for a new place to live ( moved from out of state). I was given the contact information and called. I have caled on several occassion and so has my husband. The young woman we spoke to was nothing short of rude and unhelpful. I can uderstand a bad day but everytime we call we get the same treatment. I could also understand if we were being rude to her, unfortunate we were never even given that opportunity. We have been promised information by email and well as US mail and after 4 weeks we still have nothing. We understand that there is a waiting list and after seeing the apartment you can see why. However if others have gotten the same treatment as my husband and I have gotten thats not a good sign. We can only hope that they treat there residents with more dignity and respect. Good luck...

Manager's Response
From: Manager	Date: 06/24/2009
Thank you for taking the time to provide the detailed feedback on your experience. Any prospective tenant should be addressed quickly. Hearing about your experience makes is clear that have 99% of residents happy just is not enough. We have launched a new website, www.RPANJ.com, enabling online future tenants to apply via an online Future Tenant Questionnaire. We try to respond within 24hours, so that you can decide quickly whether RPA is right for you. Your experience was less than what you expected, and we are sorry. We care about existing and future tenants, and will continue to use feedback to improve.

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