Stewards Crossing
1000 Stewards Crossing Way, Trenton, NJ 08648
609-882-0007  save favorite
AVERAGE RATING
recommended by:
38%

overall rating:
3.2
3.1
3.14 Parking:
2.9
2.86 Maintenance:
3.1
3.08 Construction:
3.4
3.44 Noise:
3.6
3.58 Grounds:
3.4
3.36 Safety:
3.0
3.03 Office Staff:
< | >

Where to begin...

From: hockeyfool35
Date posted: 7/11/2008
Years at this apartment: 2007 - 2008
 
I'm just going to list the main talking points instead of going into a long-winded narrative (which I could):

-The maintenance staff was unable to fix most of our housing issues (broken fan in bathroom, clogged sink) if they even came at all. It took 3-4 complaints for someone to finally show up.

-The staff was a mix of people who actually did their job and incompetent individuals (leaning toward the incompetence).

-Early in the morning (6-7 am) was when the grounds crew decided to begin working, which woke myself and my roomate up on a fairly regular basis.

- Parking was adequate most of the time but it was sometimes difficult to find a space near your apartment.

- There were stains already present on the countertop, which we noted in our initial move in form, but we were still charged for these already present stains.

- Speaking of move out charges: we were charged over 800 dollars for a carpet stain, the aforementioned countertop stains and a few VERY minor scratches on the wall. They replaced the carpet for this one stain and charged us fully for the new carpet and removal costs.

- We were not even told of these charges until we received a second notice, which threatened to bring bill collectors and lawyers into the fray. We never received an initial notice.

- The water tasted beyond funky.

- The water pressure was not very powerful, I often felt like I was being peed on while showering.

There is more to the story but I will leave it at those complaints. It is a decent place to live but the administrative process and staff are pretty awful.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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