I don't know what everyone is complaining about. This place is great for the commuter... the ferry is close, and the shuttle bus even drops you off and picks you up. The gym, pools, classes, and other ammenities are awesome. I live in one of the newer buildings and I've never had a problem with hot water or a/c. I can't hear much other than the usual apartment noises. If you don't like noise, you probably should live in a house...
The staff in the office does suck, but the concierge and maintenance staff are friendly and helpful.

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