I a current and long time resident. Have been trying to reach someone--a real person for days. Never in office during posted office hours. My toilet broke on Sat night and was not fixed until Monday. Called many times. People do not park in their assigned spaces. Management towed my vehicle once but won't help me. My spot is important because my car was stolen once and broken into 3 times. Laundry is supposed to be open Sunday but never is until someone complains. First reviewer is correct about crime. Drugs, drive bys--2x that I am personally aware of, homicides, suicides, domestic violence. Managers paint a nice homey picture but this place can be hell. They care more about the exterior and potential renters than residents. Why don't I move' Simply would cost too much.

User Responses
From: KLawdermilk	Date: 03/19/2009
The review "Loads of Problems" is simply not true. Casa Tierra Apartments has been my home for the last 13 years (1996 to present). Please note that I said my "home." I would not live anywhere where there are "drugs, drive bys--2X, homicides, suicides & domestic violence" no matter how much it would cost to move. My mother (who passed away in 2005) made Casa Tierra her home for over 20 years! I would never have allowed my own mother to live in such an environment! When I have had to call the Casa Tierra office I always speak to the office staff (manager, assistant manager, etc). When they are not present (at lunch, etc) the call is answered by a courteous and respectful answering service. When the staff returns to the office they always return my call. There has never been a time in my 13 years that when I called with a maintenance emergency that the situation was not immediately addressed/repaired. I have never had anyone park in my designated parking space, and I have never had my car "broken into." Everytime I have wanted to use Casa Tierra's laundry room it was open (during designated hours). Is Casa Tierra and its staff perfect. No, but nothing in life is. In my opinion it also takes "good residents" to also make a "good property." The current management associates (Britney & Rebecca) as well as their staff are very friendly, respectful and good at their jobs! Before judging Casa Tierra Apartments (or any apartment complex) speak with the real "long-time" residents who gladly make the place their home, and not some "unknown" renter who in my opinion sounds like they have a grudge against our community. Thanks & Best Wishes. K. Lawdermilk Apartment #13 Casa Tierra Apartments Albuquerque, New Mexico

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