I actually really love the actual apartments and tennants of Eagle Ranch Apartments, however, the office staff ruins the entire experience of "luxury" living!!! The office staff is extremely rude and stuck up....hello... you work as receptionists...you dont have ANY right to be such -------!! The office staff needs to be trained with consistancy on what specific rates to tell their tennants, because i have been told 5 different rates every month of what my rent should be! THIS IS REDICULOUS!! None of the staff are on the same page....not even on the same planet!! I am soo glad i am done with these apartments and live in a place where the staff treats people as human beings and not as pieces of trash!! WE AS TENNANTS PAY A LOT OF MONEY TO LIVE IN THESE APARTMENTS, SHOW US SOME RESPECT! I know of at least 20 different tennants who feel the same way, so WATCH OUT EVERYBODY...RUN...RUN FAR FAR AWAY TO AN APARTMENT COMPLEX WHO GIVES A ---- ABOUT PEOPLE AS HUMAN-BEINGS!!

User Responses
From: Anonymous	Date: 09/24/2008
As a former tenant, I agree with everything this reviewer has to say. The manager is inept and the office staff (a group of former fast-food workers and waitresses) is clueless and rude. The owner/management company needs to get rid of the current Manager and staff and hire people that know the meaning of customer service. Until that happens (if ever) I agree that you should look elsewhere for an apartment.

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