The Arbors Apartments

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The Arbors Apartments

4501 Shepard Rd NE, Albuquerque, NM 87110
(112 Reviews)
$650 - $830/mo
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Floor Plans & Pricing

Studio

Studio - Small

Studio, 1 Bath | 288 sq. ft.

$650

See Floor Plan Details

Studio

Studio, 1 Bath | 440 sq. ft.

$680

See Floor Plan Details

1 Bedroom

1 Bedroom

1 Bed, 1 Bath | 451 - 611 sq. ft.

$770

See Floor Plan Details

2 Bedrooms

2 Bedroom

2 Beds, 1 Bath | 576 sq. ft.

$830

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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The Arbors Apartments Reviews

(112)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2022

5/18/2022

The absolute worst

The people at the office are very nice but this place is absolutely disgusting. The apartments smell funny, there’s constantly pigeon poop everywhere and there is no air conditioning other than the tiny units that are mounted into the walls which barely cool the place… See More >
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    Zlc

    Resident 2021 - 2022

    2/19/2022

    Don't move here, management is truly awfu. They lied to me about rent prices during the walk through and as for the apartment itself, it's fou. The carpet is soaked through with cat urine and the whole place still reek. They lied again in the… See More >
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      anonymous

      Resident 2020 - 2021

      3/5/2021

      I moved in May 2020 and have had an upstairs neighbor who likes to blast his music very loud at various times of the especially at night. I have complained over and over management doesn't do anything about it except give him notice of noise… See More >
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        anonymous

        Resident 2019 - 2020

        3/2/2021

        Cockroaches and the roof fell on a visitor in the bathroom. Tried to leave 45 day notice, but they wouldn't accept it, then claimed it was never left and charge 1.5 times the usual rent for the last month. They are thieves.… See More >
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          anonymous

          Resident 2020

          6/8/2020

          ITS NOT A GREAT EXPERIENCE LIVING HERE. IT COULD BE BETTER BUT ITS NOT. I'VE HAD TO DEAL WITH ROACHES SINCE DAY 1 OF MOVING IN. THE PEST CONTROL GUY COMES EVERY MONDAY AND THAT DOESN'T HELP. THE APARTMENT IS NICE BUT ITS THE DAMN… See More >
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            Mariah.martinez99@gmail.com

            Resident 2019

            9/4/2019

            Literally disgusting just moved in I have bed bug bites all over me. Went to management and they said I was not bed bugs and that they will see if the pest control can come. I cannot even sit on my ouch I see bugs… See More >
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              anonymous

              Resident 2014 - 2018

              5/17/2018

              If you call the office and leave a message or talk to someone DON'T expect a return call. I've called for multiple issues and/or questions and left a message but no one returned my call. When I did speak to someone about an issue I… See More >
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                serevol

                Resident 2016 - 2017

                3/9/2017

                In a word: BUGS. The place is overrun with roaches. Also, I had bed bugs at one point, but they did seem able to get rid of those, though I have heard others say they weren't so lucky. Some of the neighbors are pretty scary. Cops… See More >
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                  DerekHolt

                  Resident 2015 - 2016

                  12/7/2016

                  This complex has a BED BUG problem that the managers REFUSE to handle properly. In the single year I lived at the Arbors, my unit was treated 5 times for BED BUGS because they REFUSE to treat the entire building, WHICH IS REQUIRED BY LAW! Stay away… See More >
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                    anonymous

                    Resident 2016

                    7/5/2016

                    Very fairly priced and great spot to live.

                      Review Author Icon

                      anonymous

                      Resident 2014 - 2015

                      10/3/2015

                      The worst complex I've lived in. Roach infestation inside walls, behind cabinents, under counters, etc. Staff never answers phone or returns calls. Very noisy and messy in the courtyard. Gravel rocks everywhere you step from kids playing. Night security never answers. The laundry room-couple… See More >
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                        melb3

                        Resident 2015

                        7/15/2015

                        I love this apartment complex! Just moved in and already made some friends! I had another apartment lined up and they dropped the ball on me completely! I went to the Arbors and they got me approved and moved in the same day! Coming all… See More >
                          Manager

                          8/24/2015

                          The Arbors Apartments
                          We thank you for your posting and will continue to offer you the best service possible. Please feel free to let us know if there is anything more we can do to help make your time at the Arbors Apartments the best possible.
                          Review Author Icon

                          Jessica Sparks

                          Resident 2014 - 2015

                          3/2/2015

                          Awful staff, very unprofessional and very shady when it comes to moving out at the end of lease agreement. The apartments are infested with roaches and maintenance is never on top of repairs. The buildings are very old and everything can be heard down… See More >
                            Manager

                            5/11/2015

                            The Arbors Apartments
                            Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at (505)881-5000. We look forward to speaking with you soon.
                            Review Author Icon

                            Resident 136155

                            Verified Resident 2014 - 2015

                            3/12/2015

                            The location of this complex is its primary asset..close to everything and anything...the staff and maintenance people are the best..always responsive and interested in maintaining a safe and attractive environment and fostering community participation...renewing our lease for another year !!!

                              Manager

                              5/11/2015

                              The Arbors Apartments
                              We are so happy YOU chose to renew your lease with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency.
                              Review Author Icon

                              Resident 134181

                              Verified Resident 2015

                              2/12/2015

                              Staff was very helpful and available to answer all my questions right away. They made me feel very comfortable and informed from the beginning, and helped me get into an apartment the same day! All the good things I was told about the complex has… See More >
                                Manager

                                5/11/2015

                                The Arbors Apartments
                                The entire staff here at The Arbors would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed!
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                                anonymous

                                Resident 2015

                                2/2/2015

                                Thinking of moving my family in the arbors. We saving for a house do they open the pool hear for kids. Will my car be safe and is there really a big bug problem or did they take care of it.

                                  Manager

                                  2/2/2015

                                  The Arbors Apartments
                                  Hello! Thank you for inquiring about The Arbors Apartments. We would be more than happy to give you specific information on our apartment homes. Please contact us at our leasing office (505)881-5000. You can also visit our website at www.ArborsAlbuquerque.com.
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                                  Resident 123350

                                  Verified Resident 2015

                                  1/18/2015

                                  It was all good the staff went out of there way to show me the apartment 2x and they made sure i was able to get on the ground floor due to my congestive heart failure. I love that would have been able to bring… See More >
                                    Manager

                                    2/2/2015

                                    The Arbors Apartments
                                    We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and even luckier to have residents like you. Thank you again for your comments, as well as your continued residency. The Arbors Management :)
                                    Review Author Icon

                                    anonymous

                                    Resident 2013 - 2014

                                    12/17/2014

                                    The residents are always right. This is such a horrible place to live at. I was extremely happy to leave once my lease ended. The staff is completely lazy in every way. These apartments are very much infested. I hated living here. I was so… See More >
                                      Manager

                                      2/2/2015

                                      The Arbors Apartments
                                      Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at (505)881-5000. We look forward to speaking with you soon. The Arbors Management
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2014

                                      12/17/2014

                                      I refuse to move in after reading the reviews and experiencing these apartments first hand. The models are way different from the actually apartment they give you. They have more upgrades. None of them are the same. The apartment I seen was so infested. I… See More >
                                        Manager

                                        2/2/2015

                                        The Arbors Apartments
                                        Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at (505)881-5000. We look forward to speaking to you and coming up with a solution. The Arbors Management
                                        Review Author Icon

                                        Resident 117259

                                        Verified Resident 2014

                                        12/11/2014

                                        My move in experience has been wonderful and the office staff has been extremely helpful with any questions or concerns that we have had. Also, this location is very close to main streets in Albuquerque (San Mateo and Candelaria) yet it is also tucked away… See More >
                                          Manager

                                          2/2/2015

                                          The Arbors Apartments
                                          The entire staff here at The Arbors would like to thank you for the great review. This shows us that all our hard work to ensure your experience here is a great one does not go unnoticed! We're glad you're enjoying the convenient location, too! The Arbors Management :)
                                          Review Author Icon

                                          anonymous

                                          Resident 2012 - 2014

                                          12/11/2014

                                          I've lived at the arbors for about 2 years and i have to say that the staff is super friendly. The office staff is always glad to help me and answer any questions I may have., and their ,maintenance workers are extremely helpful. Not only… See More >
                                            Manager

                                            2/2/2015

                                            The Arbors Apartments
                                            Thank you for your kind comments. We love talking to our residents so feel free to visit us anytime. We hope to see you soon!
                                            Review Author Icon

                                            anonymous

                                            prospectiveVisited 2014

                                            12/9/2014

                                            After reading the reviews I've changed my mind about moving into these apartments. Everything about them just sounds upsetting I feel sorry for the residents living here. I've experinced bad service before but this sounds worse then what I've went through and I don't want… See More >
                                              Manager

                                              12/10/2014

                                              The Arbors Apartments
                                              Hello, We encourage you to come to our rental office and check out the property. Please give us a call and we would be happy to give you a tour. The Arbors would be a great home, and we would be happy to show you that! Thank You The Arbors Management
                                              Review Author Icon

                                              anonymous

                                              Resident 2014

                                              12/9/2014

                                              These apartments are great to live in. The staff is very polite and very helpful I have never had problems with them they are NEVER rude nor disrespectful. I love that they stay on top of pest control which is awesome because most places I've… See More >
                                                Manager

                                                12/9/2014

                                                The Arbors Apartments
                                                Thank you for the great review! We are glad you enjoy living with us at The Arbors! Thank You The Arbors Management
                                                Review Author Icon

                                                AMYX1

                                                Resident 2012 - 2014

                                                10/24/2014

                                                I love it here! The office staff and maintenance are great. If I have a problem they've worked with me and I've worked with them when they can't fix something right away. There is a bug problem depending on who your neighbor is because there… See More >
                                                  Manager

                                                  10/24/2014

                                                  The Arbors Apartments
                                                  Thank you for the review! We are glad you enjoy living in our community!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2014

                                                  12/9/2014

                                                  This Apartment complex doesn't even deserve A star. The whole staff is beyond RUDE especially ------.!!! They are not helpful what so ever. They are beyond lazy. If you need something fixed it takes forever and a day to get someone out. If your appliances… See More >
                                                    Manager

                                                    10/24/2014

                                                    The Arbors Apartments
                                                    Hello, Thank you for reaching out to us concerning these issues! We are sorry to hear that you are frustrated, but we have done, and are doing, our best to respond to your requests as promptly as possible. Our team is happy to work with you to make you comfortable with us at The Arbors. If you would like an explanation concerning the pet policy that applies to all residents or would like to discuss any other issues with us, we invite you down to our leasing office at your earliest convenience. We look forward to speaking with you, soon! Thank you!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2. Comments: Pet Fee $250 (one time Fee) Pet Deposit $250 (Refundable) Pet Rent $30 (monthly, per pet)
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Pet Limit: 2. Comments: Pet Fee $250 (one time Fee) Pet Deposit $250 (Refundable) Pet Rent $30 (monthly, per pet)
                                                      Less Info
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                                                    Other
                                                    • Air Conditioner
                                                    • Balcony
                                                    • Fitness Center
                                                    • Hard Wood Style Vinyl Flooring on First Floor
                                                    • On-Site Maintenance
                                                    • Pool
                                                    • Refrigerator
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                                                    Leasing

                                                    If you are looking for a quiet retreat tucked away in a residential neighborhood yet close to everything the vibrant city has to offer, come discover The Arbors Apartments. Our pet-friendly community offers studio, one and two-bedroom apartment homes at affordable prices in the heart of Albuquerque. Close to downtown, uptown, the University of New Mexico, public transportation, the I-25 and I-40 freeways, local restaurants, and grocery stores, The Arbors is a great place to call home. Our spectacular location is one of the best in Albuquerque. Relax by one of our three sparkling pools, or work up a sweat in our fitness center. We have three on-site clothes care facilities and an on-site Pet Park. Choose from a variety of spacious floor plans that feature air conditioning, wood flooring, plush carpeting, high-speed Internet access, fully equipped kitchens, large closets and more. Enjoy the view of our beautiful grounds or mountains from your private balcony or patio. Our on-site management team is here to make your life easy. Come home to The Arbors Apartments and experience the relaxed lifestyle you deserve. Schedule a tour today with one of our welcoming leasing team members.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    CSC Management

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                                                    Questions & Answers (1)

                                                    Monicachico
                                                    Asked on: 11/04/2018
                                                    Q: Is there Wi-Fi

                                                    Frequently Asked

                                                    CSC Management
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Comments: Pet Fee $250 (one time Fee) Pet Deposit $250 (Refundable) Pet Rent $30 (monthly, per pet)
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Comments: Pet Fee $250 (one time Fee) Pet Deposit $250 (Refundable) Pet Rent $30 (monthly, per pet)
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    The Arbors Apartments

                                                    March 2024

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                                                    The Arbors Apartments is a 288 - 611 sq. ft. apartment in Albuquerque in zip code 87110. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $650 - $830. Nearby cities include Corrales, Rio Rancho, Bernalillo, Los Lunas, and Belen.

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