The Resort at Sandia Village

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The Resort at Sandia Village

5123 Prospector Way Northwest, Albuquerque, NM 87114
(43 Reviews)
$924 - $1,014/mo
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Floor Plans & Pricing

2 Bedrooms

2 Beds, 2 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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The Resort at Sandia Village Reviews

(43)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

tasanders

prospectiveVisited 2018

4/28/2018

When we entered the leasing office we were greeted with a warm welcoming and a friendly smile by the leasing agent, Jennifer. We were provided with the upmost experience of customer service, professionalism, knowledgeable, and very helpful with answering our questions and concerns. Me and… See More >
    Manager

    3/25/2021

    The Resort at Sandia Village
    We appreciate your positive review about your recent experience with us!
    Review Author Icon

    Sylvia Ingersoll

    prospectiveVisited 2018

    4/21/2018

    All my questions and concerns were answered. The staff is friendly and welcoming. The apartment is beautiful and spacious. I hope to make this my new home. I love how quiet the community is and close to shoppi g.

      Manager

      3/25/2021

      The Resort at Sandia Village
      We appreciate your positive review about your recent experience with us!
      Review Author Icon

      Justin_C509

      prospectiveVisited 2018

      4/20/2018

      They were super helpful scheduling an appointment and answering all my crazy questions!! I talked to multiple employees and they both treated my wife and i extremely well. Super nice! I can't wait to visit in a couple days.… See More >
        Manager

        3/25/2021

        The Resort at Sandia Village
        Justin_c509, we are so happy to read such a great review about The Resort at Sandia Village!
        Review Author Icon

        Jacob_S331

        prospectiveVisited 2018

        4/6/2018

        We investigated this property in search of a new apartment. It has a small pool, and workout room. I like the small kids area with the slides and the basketball court. The apartments have a nice interior and being 4 to a building is also… See More >
          Manager

          3/25/2021

          The Resort at Sandia Village
          Jacob_s331, thank you for the high star rating!
          Review Author Icon

          anonymous

          Resident 2010 - 2017

          5/29/2017

          I moved in here in September 2010. At that time it was a privately owned complex. The owner sold it to a large company and so the changing of the hands began. It had several management companies, which subsequently meant many different staff. Some good,… See More >
            Manager

            3/25/2021

            The Resort at Sandia Village
            Hi Anonymous, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (505) 899-9700 to discuss this further.
            Review Author Icon

            Resident 137599

            Verified Resident 2015

            2/25/2015

            So far so good. I haven't lived in an apartment in ovet 25 years and my experience so far is very pleasant and the office staff has made it an enjoyable move in experience.I look forward to living herefor a long time.I would highly recommend… See More >
              Review Author Icon

              Resident 137356

              Verified Resident 2015

              2/25/2015

              We truly this this apartment community is beautiful. Neighbors in complex are nice. Grounds!! are pretty and clean. Love the playground and basketball court. Staff is nice and welcoming. We're very glad we chose this as our home for our family and two children.

                Review Author Icon

                Resident 116934

                Verified Resident 2014

                12/10/2014

                It has been amazing so far! I am very happy! The staff is very friendly and so helpful! And I loved how fast I was a blessing to sign my lease and move in! The best was that my dogs were both okay here and… See More >
                  Manager

                  12/10/2014

                  The Resort at Sandia Village
                  Hello! Thanks for leaving some feedback on The Resort at Sandia Village. We are thrilled to see that you have been enjoying your stay here so far. It's great to hear that our staff has been friendly and accommodating! Thanks for being one of our residents!
                  Review Author Icon

                  Resident 113341

                  Verified Resident 2014

                  11/19/2014

                  work orders are complete in a promptly manner, could be better at answering phones. Usually call and need to keep calling back because no one answers. Gates need to be fixed to feel safer and cars can slow down for kids when entering complex..

                    Manager

                    11/21/2014

                    The Resort at Sandia Village
                    Hello! Thanks for taking the time to review The Resort at Sandia Village. We are glad to see that overall you enjoy being a resident. Thank you for the feedback! If we are unable to answer the phones, please leave us a message and we'll get back to you as soon as possible. The gates are currently being repaired and will be back in operation soon. We appreciate your patience as we make the necessary repairs. Thanks!
                    Review Author Icon

                    Resident 112837

                    Verified Resident 2014

                    11/17/2014

                    Fantastic staff...Chantal is awesome, courteous, and attentive! The community is family friendly, a little loud but tolerable. The apartments themselves are very well maintained and look great! They are comfortable and laid out very well. Overall, experience so far has been great.

                      Manager

                      11/17/2014

                      The Resort at Sandia Village
                      Hi there! Thanks for leaving some feedback on apartment life here at The Resort at Sandia Village! We are thrilled to see that you have had positive experiences with our staff! We love the family-friendly atmosphere here and are glad to see that you do, too! Thanks for being a Sandia Villager!
                      Review Author Icon

                      Resident 99861

                      Verified Resident 2014

                      9/22/2014

                      Love the family environment and the staff is always there to listen and correct problems accordingly. It is really close to all shopping and great restaurants and within walking distance to a park! The neighbors are friendly and it has been a great experience!

                        Manager

                        9/23/2014

                        The Resort at Sandia Village
                        Hi there! It's so nice to see that you are enjoying life at Sandia Village. We're truly excited to see that our staff has been so helpful and responsive. Thank you for your feedback, and don't hesitate to contact us with any problems in the future!
                        Review Author Icon

                        avimeyy

                        Resident 2011 - 2014

                        8/14/2014

                        Worst place to live in for the price. 1. Not well maintained. The previous management was better. 2. Unhygienic especially during winters. This is not luxury living. Cigar buds all over the play area. 3. The gym is a joke, There are far better… See More >
                          Manager

                          8/15/2014

                          The Resort at Sandia Village
                          Hi there. Thanks for posting your feedback on your recent experiences at Sandia Village, as this provides us with things we can improve upon. We are sorry to hear that you have been unhappy with living here lately. If you would like to discuss any of these matters, we invite you to call or stop by the office. Thank you!
                          Review Author Icon

                          Resident 68947

                          Verified Resident 2013 - 2014

                          5/14/2014

                          Our experience has been good with the exception of loud noise by other residents often and what we feel is an excessive amount of police activity. There have been times when the police were called out every few days/nights for several weeks.

                            Manager

                            5/15/2014

                            The Resort at Sandia Village
                            Hello there! We're glad to hear that you're enjoying your overall experience with us! We would like to take a moment to apologize for the noise in the building. Our goal is for you to enjoy your time with us as much as possible. If the noise is becoming excessive and distracting, please contact our courtesy patrol. You can reach Valley Protective Services at 505-323-1072. Also, please stop down to the leasing office when convenient. We would love to discuss these issues with you so we can come up with a plan to keep you more comfortable. Thank you, and we look forward to meeting with you soon!
                            Review Author Icon

                            Resident 65688

                            Verified Resident 2013 - 2014

                            4/28/2014

                            Best apartment I have rented in Albuquerque,staff is great and maintenance requests are taken care of right away,community is well taken care of and is smaller and apartments have so many upgrades,well worth the money.Nice place to live.

                              Manager

                              4/29/2014

                              The Resort at Sandia Village
                              Hi there! Thank you so much for your great review - we always love to hear that our residents are enjoying their time with us! If you're ever down by the leasing office, please pop in and say hi! It's always great to have a chance to chat with our residents. Thanks again, -The Sandia Village Team
                              Review Author Icon

                              anonymous

                              Resident 2014

                              4/12/2014

                              If you are looking for a nice apartment community to call your new home, then you should really consider The Resort at Sandia Village. I have been living here as a happy resident for approximately 1 year now and it has been a very nice… See More >
                                Manager

                                4/14/2014

                                The Resort at Sandia Village
                                Oh stop, you're making us blush! Thank you so much for taking the time to tell us how much you've enjoyed living with us! It's great to hear that you've renewed your lease and we'll get to see you around the community. If you're ever down by the leasing office, stop in and say hi! We always love having the chance to chat with our residents.
                                Review Author Icon

                                anonymous

                                Resident 2014

                                4/12/2014

                                I just moved into Resort and have had such a great experience so far. The application process was quick and I got my keys the next day. The property is beautiful and very hidden. The staff has been very friendly and helpful. I look forward… See More >
                                  Manager

                                  4/14/2014

                                  The Resort at Sandia Village
                                  Hi There! We're glad to hear that you've had a great experience with us so far! It means alot to us that you took the time to tell us how well things are going :-) Next time you're down by the leasing office, stop in and say hello! We always love to chat with our residents. Thanks again!
                                  Review Author Icon

                                  Michaelgillen

                                  Resident 2013 - 2014

                                  2/19/2014

                                  Hello, I've been a resident here for over a year now. After great consecration I signed a new lease. I wasn't pleased with the last managment company. The new staff if very friendly and have helped me with any issues I've had. I love the free… See More >
                                    Manager

                                    2/20/2014

                                    The Resort at Sandia Village
                                    Thanks for the kind words! We're proud of how we've improved under our new staff and it's good to hear it shows through to our residents. Feel free to reach out if you ever need anything! Thank you for your residency. Maria Rodriguez, Property Manager
                                    Review Author Icon

                                    anonymous

                                    prospectiveVisited 2013

                                    10/8/2013

                                    My company is relocating me to the Albuquerque area from out of state, so I have been doing some online research for a new home. I like reading reviews, because I feel that it helps me make a more educated decision of where I may… See More >
                                      Manager

                                      10/9/2013

                                      The Resort at Sandia Village
                                      Thanks so much for that wonderful review! We're happy to hear that you will be living here at The Resort at Sandia Village. We take pride in are customer service that we deliver and are glad to hear when we are doing a great job at what we do best. Thank you again. Maria Rodriguez Property Manager 505-899-9700
                                      Review Author Icon

                                      anonymous

                                      Resident 2013

                                      7/26/2013

                                      I loved living at this property the staff was very helpful and friendly!!

                                        Review Author Icon

                                        Jules881

                                        Resident 2013

                                        7/25/2013

                                        I decided to lease here this Tuesday after having a great rapport with the staff and receiving a good price on my 2 bedroom apartment. Prior to making this choice I contacted the local police dept to inquire about crime statistics in this area in… See More >
                                          Review Author Icon

                                          anonymous

                                          Resident 2013

                                          7/24/2013

                                          Since I've been here, management has been very friendly and helpful. My neighbors are nice and so far when I have run into other tenants around the complex they have been friendly. Very nice complex compaired to where I was leaving before.… See More >
                                            Review Author Icon

                                            tntbikers1990

                                            Resident 2010 - 2013

                                            7/24/2013

                                            So where should I start well first off I have lived her for about three years now. There has been some management change but everything remained to stay the same. I have not had any issues with crime and really enjoy living here. There is… See More >
                                              Review Author Icon

                                              escob2

                                              Resident 2013

                                              7/24/2013

                                              I attended the pizza party and had a lot of fun, everyone was very friendly and made me and my kids feel very welcomed.… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2012 - 2013

                                                7/24/2013

                                                I've never felt more comfortable living anywhere else. The price is great for my 3 bedrooms and is perfect for my family. I definitely recommend this place, it's a great location and a wonderful community. The staff is so helpful and the maintenance is very… See More >
                                                  Review Author Icon

                                                  Anesakaylee1

                                                  prospectiveVisited 2013

                                                  7/24/2013

                                                  I toured the property about a month ago and loved the apartment layout. The staff was very friendly and knowledgable. My lease will be up in a few months and I will be returning to hopefully lease an apartment from here.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Gym
                                                    • Pool
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                                                    Leasing

                                                    Resort at Sandia Village is a community offering a great residential environment, upscale amenities and excellent service for our residents. We offer two and three bedroom apartment homes that are sure to please even those with the most discriminating tastes. Whether you want to relax by our refreshing pool or get fit at our 24 hour fitness center, Resort at Sandia Village is sure to have something for you! We are only minutes away from shopping, dining and entertainment and have easy access to Paseo Del Norte.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Cats Allowed
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Resort at Sandia Village

                                                    March 2024

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                                                    The Resort at Sandia Village is an apartment in Albuquerque in zip code 87114. This community has a 2 - 3 Beds, 2 Baths, and is for rent for $1,014. Nearby cities include Corrales, Rio Rancho, Bernalillo, Los Lunas, and Belen.

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