Tierra Pointe Apartments
AVERAGE RATING
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Unsafe- awful
From: -Anonymous-Date posted: 6/19/2008
Years at this apartment: 2007 - 2008
1 response
There was a rape in the complex and a warning was never sent out. Our shower never was working properly- no hot water pressure after we sent in 4 work orders it was never completely fixed. Roaches were infested in the first apartment until we demanded to move to a new one. Overall, very dirty, loud, and staff was incompitant. Several times our rent was applied to another tenants and we got eviction notices. One office member said- OOPS... Very disappointed with service. It does not matter if it was cheaper than most places- CUSTOMER SERVICE should also be provided to low income families too.
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User Responses |
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| From: Anonymous | Date: 10/31/2008 |
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I believe that this previous resident does not have accurate proof to say that there was a rape on the property. If there had been any such incident on property residents would have been notified.It is very unfair to state that the staff is incompitant when in fact there can be many reasons a payment can be misapplied, such as the apartment number not being clearly stated on the payment.Lastly with all respect, if the staff was not doing there job correctly they would not be sending out notices to those that are delinquent with rent, and they would not be long term employees'.
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